“This McDonald's is not a good place for children stop I want every morning and get a parfait from the store if you don't mind waiting and you have to pull off to the side every morning they're parties are great you got the homeless people asking for money while you're sitting in your car and wait and he gets a little hectic“
“The girl at the second window actually wiped down my Coca-Cola cups, which is probably the first time ever that anyone at a fast food place has done. That really stood out. Very sweet girl. Kind of had an accent, but I'm not sure where she is originally from. I will come back just for that.“
“Staff was SUPER friendly. The establishment was clean. Food was typical. We arrived at 1050am and the kiosk and app made us wait until 11 to order lunch but it was fine. No big deal. I was disappointed that we ordered a boo bucket happy meal but got a standard one instead. I didn't ask about it since i didn't want to end up with a thumb in my burger.“
“I’ve never been so impressed by McDonalds customer service!!After a long day of work- my husband & I just wanted some hot, fresh, fries. But, what we got were some tired, sad fries. We went back through the drive-thru and asked for some fresh ones (I sound like a Karen- but I promise we asked nicely). They were more than accommodating when making us new ones! They were so nice about it and super helpful. We waited happily for our fries and when they brought them out- they were PERFECT! Annnddddd they upgraded my small fries to a medium one for free. I’ve never had this type of service at a McDonalds! Thanks guys. These fries were the perfect reward after a long days work.“
“This is a modern McDonalds with all the same menu as other restaurants in the chain. The service was slow and I had to ask for several things twice, but overall the food was as expected and there was plenty of parking. It's one of the closest fast food places to the base, so it's a reasonable option.“
Fast Food • $
“There is new management at this location since I eaten here last and what a noticeable positive change this had had. The place is much cleaner, the staff are better training and the management staff are actively managing the staff and making sure the customers needs are being met. I have eaten at this location 3 times this week and each time has been a positive exp. I had stopped going to this location for a while I'm glad I gave it another chance and I am truly impress with the improvements that the new management staff have made and the positive impact there effect there management skills have had on this location and level of service provided. Good job and good team of workers!!“
“This morning my caramel macchiatto was handed off to me with a smile and was told " it was made with love".... and I seriously think she meant it. Everything in our order was great. Better than we usually get from a McDonalds. The A Team was working today and it showed from the interaction at the speaker, the food hand off and the way the items were made. Two thumbs up for this location and crew.“
“This is the first McDonald’s I’ve ever been to with the best customer service. Pedro Caballero was amazing from taking my order to walking me to my table, filling up my drink all of it was amazing. Pedro really made me feel like I was at a restaurant he would come up to even refill my drink and asked if I needed extra sauce. Would definitely recommend this place it was great. ASK FOR PEDRO“
“A common occurrence is that one item comes out hot and another is not. The management is always attentive and this store is always well staffed. They do a great job of keeping up with order speed, but my only complain is that some food is served a little colder than it should be. Busy store, so it's understandable.Parking: plenty of parkingWheelchair accessibility: ADA compliant“
“This location is always fast and very friendly. My order is always correct too. My kids like taking the food in the back seat, and the employees are always sweet to them and know to pass the food to whichever kid is sitting in what they call the "order seat" lol. I go out of my way to go to this location because of the service, even though there are 2 others that are closer to my house. Thank you for always giving great service!Kid-friendliness: All kids love McDonald's, but this location is always great to my kids“
“Don't like to write bad reviews but I have to give my feedback I ordered a quarter pounder and when I was almost finished with it I realized that it was undercooked and I found a piece of a rubber glove in it they replaced my burger but I gave it to someone else because I lost my appetite.“
“By far the best McDonalds I’ve ever been to. I dined in and they were o quick with the food, it came out beautifully and fresh. I was greeted when I walked in and as I’m sitting here eating the manager came around checking guests and removing trash from tables. I can hear the teamwork in the back and they are all laughing and happy working together. What an awesome experience!“
“Respectable when fair to face, but it seems begrudging to say, there seems to have been a number of delivery thefts. So they've kicked in an awareness that protrudes into hostile. Still quick and great when accepted for what's yours.“
“My recent visit to McDonald’s left me with mixed feelings, as I encountered both positive and concerning aspects during my time there.First and foremost, I must commend the restaurant for its efficient service. Whether I was picking up a delivery order or grabbing a quick lunch in-store, the speed at which my orders were fulfilled was impressive. The staff demonstrated excellent teamwork and efficiency, ensuring that customers received their orders promptly.Moreover, the food quality met my expectations, and I thoroughly enjoyed my meal. From the classic favorites to new menu offerings, McDonald’s delivered on taste and satisfaction, adding to the overall positive dining experience.However, my visit was marred by an unsettling incident during my lunch break. While parked in the restaurant’s lot, someone attempted to break into my vehicle. Thankfully, due to my habit of always locking my car, the attempt was unsuccessful. Nevertheless, the incident left me feeling uneasy and raised concerns about the safety of the area surrounding the McDonald’s.Despite this unfortunate event, I cannot fault the restaurant for the actions of others. However, it is essential for patrons to remain vigilant and take precautions, especially when leaving vehicles unattended.In conclusion, while I appreciated the quick service and enjoyed the food at McDonald’s, I feel obligated to warn others about the safety concerns I encountered. It’s a reminder to always prioritize personal safety and take necessary precautions, even in seemingly secure environments.“
“The customer service at 78th street and palm river location is awful! Order mobile app and pay, takes them forever to walk it out to you. Several times we have to go in to get it after waiting and it's never even ready. Maybe whole evening staff needs a makeover or new management. Ridiculous the incompetence over a cheeseburger.“
“Went for breakfast. Food was hot and fresh..as it should be with the prices they charge since post covid. Thing is...we should always hold McDonald's accountable anytime they serve us anything less than perfect or hot and fresh food songs they feel their prices should be on the same level as places like Chili's and Waffle House! Breakfast for two people at Waffle House, $19. Breakfast for two people at mcdonald's, $18. Lunch for two people at chili's, $20. Lunch for two people at mcdonald's, $19. I think they are a bit steep, or a whole lot steep, for fast food. Come on McDonald's. It's good, but it isn't all of that. Bring back the 49 cent and 59 cent hamburger and cheeseburgers. Bring back a real dollar menu.“
“Ordered at drive thru and service was quick, but fries were too salty, and burgers were not hot barley warm perhaps they were pre-made sitting? But the service was friendly.Parking: It's in large plaza where there are many shops, restaurants, gas stations, and a Publix.Kid-friendliness: Has a play area indoors. I noticed“
“Stopped by quickly for a drink and sausage burrito. The inside was clean as well. Everything was fast and hot. The only complaint really is the homeless people outside begging for money and then when you tell them no they get defensive and threaten you.Parking: Free and easy parking.“
“I Love this place manger at night is a wonderful person . Ms . NormaParking: It's at hospital and there is a parking garage and parking lotKid-friendliness: Friendliness with everybody especially kids.Wheelchair accessibility: Most definitely“
“The fun at McDonald's is in the McDonald's (App)lication. The free foods on the apps are legit. McDonald's is still a great fast food option and value. You'll love the biggest McDonald's on International Drive for people and tourism people watching. They even sell McPizzas. Seniors make sure you grab a senior coffee at $1.00.“
“I visited this store some time ago and was disappointed but I come back today totally different. Was very clean and nice thanks to Ms Maria in the lobby, all place was decorated with Christmas ornaments the food was delicious. Thank you Ms Maria and staff “
“It's always good when you're in a hurry. The McDonald's app is great. Order ahead, it's ready pretty fast. This Dale Mabry store might be better than most. It's certainly better service than the Gandy/Manhattan store.I wish McD would return to its all-day breakfast. I don't go here very often, but when I do, I often would prefer a breakfast sandwich to a burger.“
“This is our neighborhood McDonald's we usually go to. It has always been a good experience.Today I went to the drive thru, as I recieved my food I asked for additional ketchup and 2 honey packets, the young Asian lady attending the window acted very put out, and annoyed, abruptly handed me the items and quickly closing the glass sliding window. Not professional at all.You will never see that at Chick-fill-a...“
“We come here every morning and the only one working is the manager which her name is Alicia ! Alicia is amazing and a one woman team ! Every time we go in the morning Alicia always makes everything perfect and the food is always made fresh and delicious ! I would never go to any other mcdonalds thanks to ALicia !! Thank you Alicia for always giving us the best service and amazing delicious food first thing in the morning !!!! ??????❤️❤️❤️“
“Store was clean cool and under control everyone was upbeat and seemed excited about work . I liked walking in and jasmine was running the store well I learned her name as she was helping her co workers .shes the go to when I come to this McDonald’s“
“I just recently moved to the area and have been eating here a ton because it's the cheapest I know of. Every time my food is out quick and hot and the employees are very friendly. When I order on DoorDash the food is ready and otw in 5-10 mins. I really enjoy the service provided at this store.“
“I always stop by this McDonald’s on my way home after getting my hair done every two months and every time I go to this McDonald’s the services always fast the staff is friendly the food is always fresh!I decided to write a review today because yesterday I pulled up to the drive-through and was asked about if I had the mobile app and I said that I did but I wasn’t sure how to use it so the young lady said that she would help me, and I could just drive to her window…. Jazlyn is her name and she took the time to explain to me how to use the mobile app on my phone, and also went into great detail about how I can earn rewards use the points where to find the deals… I mean in my opinion, she went above and beyond for someone who works at a drive-through window! I asked her her name because the purpose was for me to write a review about her and she had such a smile on her face and you could tell that she genuinely enjoyed her job and I really appreciated her taking the time to show me how to use this mobile app! Thank you Jazlyn! You are amazing!“
“I don’t usually write reviews but this time I had to. The restaurant was busy and I was in a rush. I was waiting for my food and Misha was so attentive, very nice, and she updated me with my order since she saw me waiting for some time. She also replaced my apple pie with ice cream because they ran out of them. She made sure I got all my food as soon as possible. She’s very hard working, quick and a great lady. I had a wonderful experience today even though the restaurant was busy. Thank you so much Misha <3“
“This McDonald's is better than most. I've never had a problem there. Associates are nice and take care of the customer as quickly as possible. This McDonald's at least doesn't close whenever they decide to. They are open the hours posted on the door. No problems here.“
“They were helpful and wait time wasn't to long at all. Do they have salads here? Or does Macdonalds not have salads anymore?Vegetarian options: We should have side salad so people who vegetarians can buy them for lunch or whatever meal of the day they choose.Dietary restrictions: I haven't been able to find Macdonalds with salads anymore. Did they get rid of the salads at all locations.“
“First time there, the associates know how too treat there customers, awesome customers service. It's dinner being closed for renovation driving thru only the manager informed us and we not even from that area excellent communication skillsNice place too visit.Kid-friendliness: They have kids crayons ? ? too keep them busy.“
“Best French vanilla iced coffees, and the frappes are phenomenal although not as sugar not healthy but ?! Even much better than Dunkin Doughnuts, especially when it comes to ordering an, extra shot of Expresso in your Frappe, or iced coffee, as it works better on you, yes more so, than a shot at DDKid-friendliness: I believe we could use more kid friendliness, ESPECIALLY these days! Food w/ more items, cleanliness incl diaper changes, and or things in their Happy Meals. Kids R beginning to prefer other places, just saying???“
“Talk about a different McDonald’s experience. Quick , easy, efficient, friendly. Never in my life have I been treated like a “guest” only a “customer” , just a transaction. Victor the young store manager (I’m assuming) was a difference maker.“
“Excellent place, I took my children and my nephew to eat there. The people took good care of them and the manager was quick to ask if we needed anything else. After eating, they kindly picked up the trash from the food we ate. It wasn't their obligation, but it was their responsibility. They made us feel comfortable at this McDonald's, the first and only one where we were treated very well.“