Food was good, fresh but unfortunately because of the customer service i will never be back. The girl behind the counter was uninterested in being at work. She got my order wrong, charged me for something i didn’t order, and then when i went back to get it corrected it was like blank stares. When I got it fixed she acted like she couldn’t give me a refund. So i paid extra for the wrong order and never got the entire difference in my refund. Then while standing there she was yelling to the back about who’s going to eat the food brought back… A customers order because “they’re not wasting food”.. Unsanitary and rude to be yelling that out while customers are there. And to eat food brought back by a customer and talking about it directly in front of customers is unprofessional. I would prefer my entire order be refunded for the customer service alone that I received. Just terrible. The food saved the day because i was ready to just not eat there at all.Get better employees or at least people who want to be there.
Atmosphere: 4
Food: 4
Service: 1
Jennifer G.
Who is the hot Cheeto girl that was working tonight smacking on her chips while she’s talking to people taking orders. Someone needs to train her on how to provide decent customer service !!!!! She clearly was not listening to my order while on her phone because she failed to take my order correctly and then refuse to correct it. Unbelievable !!!
Atmosphere: 5
Food: 5
Service: 1
Hunter
Very very expensive for basic street tacos id call them meh would not recommend.
AmberLynn Spinelli
Hands down best tacos in Wesley Chapel. We got 4 tacos, Pastor, Chorizo and Asada.Everything was seasoned so well and cooked to a T. I unfortunately ordered food elsewhere at the krates and after tasting my husbands tacos I threw away the other food I got and ordered tacos for myself instead.Also outdoor seating was great, tons of space, with overhead umbrellas and comfortable seats.'
Atmosphere: 5
Food: 5
Service: 5
Lisa Feliciano
First time here, had the taco supreme and it was delicious. The food was fresh and tasty. Definitivamente regresaré, muy
Atmosphere: 5
Food: 5
Service: 5
Yifei Geng
Super yummy and delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tacos & Tacos
Robert Castro
Been here multiple times over last year food quality gone down and prices went
Atmosphere: 2
Food: 1
Service: 3
Mrs Davis
First visit to the Krate. Trying everything here. Tacos at Tacos El Patron were ok.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Tacos & Tacos
Melissa Clark
I liked coming to this place only to get tamales since there’s no other place around where I can find them but learned today they don’t serve them anymore so there’s that. I’ve tried their other menu items and I wasn’t impressed.Edit: Yes it’s the same restaurant sir. I ordered from here all the time. You might want to check your menu online.The Tamale option disappeared.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Tamales
Alisha P.
I stopped by here the other day and was very pleased with my food. I order a chicken taco, two steak tacos, a side of guacamole and chips, and an order of churros. For starters, the steak tacos are my fav and will likely be my go to. They are a decent enough size for the price. 3 tacos filled me up nicely. The chicken taco, while good, just didn't hit like the steak tacos for me. Like I said, steak is my fav. The guacamole was not my favorite at all. The texture was much more like a sauce/topping versus a "chip and dip" situation. I prefer my guac to be a different texture. Perhaps if you want some to put on the tacos it's not so bad, but also, I didn't love the flavor either. The churros were pretty good. They have a filling inside the churros which caught me off guard but was a nice surprise because they don't come with sauce and I wanted some type of dipping sauce -- so to have the filling provides that gooey effect. I would definitely recommend this place. They are affordable and we're quick getting my food out.
Food is so yummy!!! I am from West Texas originally and I moved here in 94. It has been hard to find real Mexican food and tamales. Unless I’ve made them myself. Restaurant is clean with a nice atmosphere. Food was done promptly and well. All the food was seasoned nicely, not to salty and not to over seasoned. If you’re looking for real Mexican food, not Tex-Mex. Then this is the spot.
Good service and the staff members are funny I would love their tacos they don't give me diarrhea like Taco Bell they are authentic tacos and food 10/10 would recommend They have amazing attitudes don't launch stuff in my face like other restaurants when they got something wrong and very funny The atmosphere of the place is the best and has good ambiance10-10 would recommend
Tomas Pena
Great tacos, love the carnitas tacos with their hot sauce!
Atmosphere: 5
Food: 5
Service: 5
Ryan Lewis
I love this place! I originally used to come here for the tacos but tbh the meat is dry so I changed it up to the nachos and they’re super delicious. My favorite combo is the nachos with the churros and I’ll still grab some tacos for the rest of my family. The price is reasonable. The restaurant itself is small so I only do takeout but I prefer it. Definitely a spot worth visiting.Vegetarian options: You can make many dishes vegetarian and they actually taste good if not better than the meat options in my opinion. The rice and bean tacos are yummy as well as the nachos with beans
Food was good, fresh but unfortunately because of the customer service i will never be back. The girl behind the counter was uninterested in being at work. She got my order wrong, charged me for something i didn’t order, and then when i went back to get it corrected it was like blank stares. When I got it fixed she acted like she couldn’t give me a refund. So i paid extra for the wrong order and never got the entire difference in my refund. Then while standing there she was yelling to the back about who’s going to eat the food brought back… A customers order because “they’re not wasting food”.. Unsanitary and rude to be yelling that out while customers are there. And to eat food brought back by a customer and talking about it directly in front of customers is unprofessional. I would prefer my entire order be refunded for the customer service alone that I received. Just terrible. The food saved the day because i was ready to just not eat there at all.Get better employees or at least people who want to be there.
Atmosphere: 4
Food: 4
Service: 1
Who is the hot Cheeto girl that was working tonight smacking on her chips while she’s talking to people taking orders. Someone needs to train her on how to provide decent customer service !!!!! She clearly was not listening to my order while on her phone because she failed to take my order correctly and then refuse to correct it. Unbelievable !!!
Atmosphere: 5
Food: 5
Service: 1
Very very expensive for basic street tacos id call them meh would not recommend.
Hands down best tacos in Wesley Chapel. We got 4 tacos, Pastor, Chorizo and Asada.Everything was seasoned so well and cooked to a T. I unfortunately ordered food elsewhere at the krates and after tasting my husbands tacos I threw away the other food I got and ordered tacos for myself instead.Also outdoor seating was great, tons of space, with overhead umbrellas and comfortable seats.'
Atmosphere: 5
Food: 5
Service: 5
First time here, had the taco supreme and it was delicious. The food was fresh and tasty. Definitivamente regresaré, muy
Atmosphere: 5
Food: 5
Service: 5
Super yummy and delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tacos & Tacos
Been here multiple times over last year food quality gone down and prices went
Atmosphere: 2
Food: 1
Service: 3
First visit to the Krate. Trying everything here. Tacos at Tacos El Patron were ok.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Tacos & Tacos
I liked coming to this place only to get tamales since there’s no other place around where I can find them but learned today they don’t serve them anymore so there’s that. I’ve tried their other menu items and I wasn’t impressed.Edit: Yes it’s the same restaurant sir. I ordered from here all the time. You might want to check your menu online.The Tamale option disappeared.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Tamales
I stopped by here the other day and was very pleased with my food. I order a chicken taco, two steak tacos, a side of guacamole and chips, and an order of churros. For starters, the steak tacos are my fav and will likely be my go to. They are a decent enough size for the price. 3 tacos filled me up nicely. The chicken taco, while good, just didn't hit like the steak tacos for me. Like I said, steak is my fav. The guacamole was not my favorite at all. The texture was much more like a sauce/topping versus a "chip and dip" situation. I prefer my guac to be a different texture. Perhaps if you want some to put on the tacos it's not so bad, but also, I didn't love the flavor either. The churros were pretty good. They have a filling inside the churros which caught me off guard but was a nice surprise because they don't come with sauce and I wanted some type of dipping sauce -- so to have the filling provides that gooey effect. I would definitely recommend this place. They are affordable and we're quick getting my food out.
Restaurantji Recommends
Excellent cakes & DELICIOUS Jamaican water ???
Food: 5
Service: 5
Food is so yummy!!! I am from West Texas originally and I moved here in 94. It has been hard to find real Mexican food and tamales. Unless I’ve made them myself. Restaurant is clean with a nice atmosphere. Food was done promptly and well. All the food was seasoned nicely, not to salty and not to over seasoned. If you’re looking for real Mexican food, not Tex-Mex. Then this is the spot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tamales, Carnitas Burrito, Tacos & Tacos, Taco Asada, Burrito Carnitas
Good service and the staff members are funny I would love their tacos they don't give me diarrhea like Taco Bell they are authentic tacos and food 10/10 would recommend They have amazing attitudes don't launch stuff in my face like other restaurants when they got something wrong and very funny The atmosphere of the place is the best and has good ambiance10-10 would recommend
Great tacos, love the carnitas tacos with their hot sauce!
Atmosphere: 5
Food: 5
Service: 5
I love this place! I originally used to come here for the tacos but tbh the meat is dry so I changed it up to the nachos and they’re super delicious. My favorite combo is the nachos with the churros and I’ll still grab some tacos for the rest of my family. The price is reasonable. The restaurant itself is small so I only do takeout but I prefer it. Definitely a spot worth visiting.Vegetarian options: You can make many dishes vegetarian and they actually taste good if not better than the meat options in my opinion. The rice and bean tacos are yummy as well as the nachos with beans
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Nachos, Churros