Texas Roadhouse
$$ • Steakhouses, Barbeque, American
Hours:
3710 Buford Dr, Buford
(470) 238-0888
Customers' Favorites
Texas Roadhouse Reviews
Everything good good service great food.
When I went to the 3710 Buford drive location I ordered food to go . She told me my total I gave her my card to pay , when I got my receipt it was more than the amount she told me I ask y is that? She said she cashed my out through the wrong check. I ask if it was possible to just deduct my total from it and give me the remainder in change? She proceeded to call the manager. I then asked the manager the same thing she told me it wasn’t possible. She then said she canceled it out the system and she gave me a copy of the paperwork saying she did and it wouldn’t be charged to my account. I told her nothing on the paper states my information for me to retrieve my money but she said it’s in the system so it will be sent back to the card they have in the system n that it would take some time. Then she told me my total again for my order and ask how I’d like to pay , I told her I registro swipe my card again nog knowing if I’d be compensated back for the previous transaction. She had no remorse for the inconvenience they bestowed on me I probably should have asked for their names but I was to upset and hungry at the point I gather the papers she gave me told her to cancel my order and then left . Now here I am 2 weeks and 3 days later my account was charged and I don’t see no credit back from Texas road house. To me if she had so proper tracing of good cyst service I would have disregarded it but because I didn’t receive that I’d like to know what’s the next step from here?
Ratings
Menu
Hours
| Monday | 3 - 10PM |
| Tuesday | 3 - 10PM |
| Wednesday | 3 - 10PM |
| Thursday | 3 - 10PM |
| Friday | 11AM - 11PM |
| Saturday | 11AM - 11PM |
| Sunday | 11AM - 10PM |
People in Buford Also Viewed
Celebrating with my wife and apparently nobody knows how to cook a steak medium. It’s either well done or raw, server was very slow and paid attention to most of the other tables and it took forever to get refills. I have pictures or how our steak looks but would rather someone from this establishment to contact me. Why would I want to send my steak in for a remake while my wife’s steak just sits there getting cold. We come to the place to eat together not watch one another eat.