Chick-fil-A

Name: Chick-fil-A
Address: 2421 Wynnton Rd, Columbus, Georgia, 31906, US
Telephone: (706) 321-5880
Price range: $
Rating: 3.8

$ • Fast Food, Chicken Shop, Salad

Hours:
2421 Wynnton Rd, Columbus
(706) 321-5880

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Customers' Favorites

Chick-Fil-A Nuggets with Waffle Fries and Polynesian Sauce

Grilled Chicken Sandwich with Mac and Cheese

Chick-Fil-A Waffle Potato Fries

Chicken Nuggets & Waffle Fries

Kids Nuggets & Fruit Bowl

Spicy Chicken Sandwich

Chicken Tortilla Soup

Grilled Market Salad

Chicken Noodle Soup

Butter Chicken

Chick-fil-A Reviews

3.8 (309)

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September 2023

I get Ice Cups every single day (except Sunday, of course) because I have a medical condition called Pagophagia where I have to eat ice and I prefer Chick-fil-A ice because of the soft texture. I have been coming here for years getting ice daily and now all of sudden it’s a problem. I get cups instead of bags because once you freeze the ice, it loses its soft texture. It also loses its soft texture when sitting in air too long. So I’ve pretty much got it timed on knowing the best times to get the freshest ice. And very rarely it’s not fresh at one of those times. So I ask for ice from the back and if it’s still not right, which is very rare, I ask for a refund. Well, today, a girl named Alexis Harpel decided to give me problems, knowing I am a loyal customer. She was rude and lied on me by saying that they give me a refund everyday. I’ve only asked for 4 or 5 refunds the entires 3+ years of coming there every single day. Then she told me I cause issues for her business because I need fresh ice. I really spend way too much money on ice and I assure you if it wasn’t for my medical condition, I wouldn’t be getting any ice at all. Sonic is my ice of choice, but Chick-fil-A is closer to my house. So I’ve been coming here ever since gas prices started to rise. Lex Harpel is rude and she will lose business for the company. And some girl named Tristan thought she was being funny the other day by only filling my ice cups 2/3 of the way full. When I asked Kris about it, she took the cups back to Tristan to fill up more and Tristan only filled them up to about 3/4 and proceeded to put dirty lids on my cups off of the table. I literally watched her do it. They’ve never done that before. They’ve always given me fresh lids. And about 2 weeks ago, my grilled chicken on my sandwich was ice cold. That was truly careless. I don’t remember who was working that day. But ever since Ben and Briah (I can’t remember how to spell her name) left, this particular location has had poor service and has been cares less about its customers who pay their salary! I literally come here so much that I know most of employees by name. I never have a problem with Johnathon King and a few others. But I am not going to tolerate being treated this way as loyal customer that literally comes 6 days a week! This is ridiculous! Just look how rude she looks in the pictures…

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