Red Lobster
$$ • Seafood, American, Vegetarian
Hours:
1425 13th St, Columbus
(706) 324-7101
Customers' Favorites
Red Lobster Reviews
they should tear it down. its the filthiest place I've ever been to. very overpriced and disgusting environment.
We drove 1 1/2hrs to go here specifically b/c the last time we came we had such good service. When we got there, we waited about 5 minutes for someone to come to the hostess stand. Then the hostess went & consulted with another worker for several minutes to tell us it would be a 15-20 min wait. There were 2 servers hanging at the bar talking, 2 servers I witnessed serving guests, & 1 on break at a table. There were 2 parties of 6-8 people and 4 other tables occupied. When we questioned it we were told there were only 3 servers. When we asked to speak to a manager, she was quite rude and could care less that we just drove so far. She told us there were only 2 servers. We asked if we could just be sat a table to wait on a server, nope. So I asked for a corporate # & she asked if I wanted to speak to the general manager? So 2 managers, and I saw at least 5 other employees, plus the hostess. The general manager was just as rude as the first. I understand everyone is under staffed, but that’s no excuse for rude, poor customer service. We could have gone to at least 3 other RL closer to us. We will not be back.
Ratings
Menu
Hours
| Monday | 11AM - 9PM |
| Tuesday | 11AM - 9PM |
| Wednesday | 11AM - 9PM |
| Thursday | 11AM - 9PM |
| Friday | 11AM - 10PM |
| Saturday | 11AM - 10PM |
| Sunday | 11AM - 9PM |
People in Columbus Also Viewed
sat there for 1.5 hrs before finally getting our food. ordered coconut shrimp, was never told they were "out" until they put whatever they wanted on the plates and said oh were out of coconut shrimp as they handed us our plates. GM told us she brought coconut shrimp 1.5 hrs ago so they did indeed have it. brussels sprouts weren't cooked all the way. they discounted our food but should have not been charged at all. crap service, server with an attitude, cold food, incorrect food, waited forever for drink refills or drinks at all.