“Great service at this Wingstop location! Shanice with Doordash failed to deliver our order to the correct address. She also refused to tell us the exact location where she left it. Needless to say, we were furious and shocked that something like this could happen…and hungry. Doordash would only refund the delivery fee but not what was paid for the food itself. We went up to Wingstop and told them what happened. They remade our food at no additional charge. It was super fresh AND they even threw in a brownie for my daughter and me. I was so grateful, I almost cried. Thank y’all again, Wingstop on Weems! ??“
“Just wanted to give a shout-out to one of the supervisors at this location. I'm a Dasher and the other night I was waiting for a pick up. Didn't see an issue with the wait because I know how backed up service can be. However, I believe her name is Metra or Meetra (sorry if I misspelled her name) but she noticed I had been waiting for a little while, maybe about 20 minutes and apologized and asked me if I wanted a small bag of complementary wings or drink for waiting that long and as much as I really didn't mind, she insisted! So just want to make sure she gets recognition for that and for providing exceptional customer service to me because she really didn't have to do that. Coming from someone who has been in a supervisor role, I would have done the same and that a really good look!- “