Kobe Japanese Restaurant
$$ • Japanese, Teppanyaki, Sushi Bars
Hours:
783 IL-22, Lake Zurich
(847) 550-0888
Customers' Favorites
Kobe Japanese Restaurant Reviews
Great food! Nino is a great chef!
when I made 630 reservations on a Thursday for 2 adults and 2 kids, I didn't think it would be almost 9 by the time we were walking out!! Absolutely, ridiculous! there was one table, being cooked for when we walked in at 620. took 10 just to get drinks. and another 15 minutes to get our Sake bombs.(and we had to ask for them twice) our cook was walking over about 7. when another couple was sat at our table. then he returned to the kitchen so the new couple could order, and add there food to our cart. Another 10 minutes went by waiting for our chief to return. when he did, it took him another 5 minutes to figure out what we were eating. The chief was ok at first, asked why we were there for, little small talk usual stuff. Then he just starts talking to the other couple. non-stop. hands his phone to them and asks them to take a video of him lighting the grill?? what!?? I have a video of how aggressive he was in lighting the fire, almost creepy honestly. He preceded to slowly cook our food as he just talked away with the other couple! It took him over an hour to cook our food! By the time I got my golden sauce my rice and shrimp were cold! we tried to explain the issues to out waitress, but she didn't seem to understand, and just smiled and nodded. our bill for 2 adults and 2 kids was 230. BEFORE tip!! we didn't even go crazy with drink and apps!I have been going to hibachi for 25 years, worst service ever!! WILL NOT BE BACK to this hibachi spot!!
Ratings
Menu
Hours
| Monday | 4 - 9PM |
| Tuesday | Closed |
| Wednesday | 4 - 9PM |
| Thursday | 4 - 9PM |
| Friday | 4 - 9PM |
| Saturday | 4 - 9PM |
| Sunday | 4 - 9PM |
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Just went last night and happy to say that it is finally improving after hitting a slump during the pandemic. The food has always been excellent but service is spotty. Last night, I would give a solid A- for service, and the food, an A+! Hope they keep the upward trend!