Customers` Favorites
Customers` Favorites
“They're very fast and professional. I never go in but going through the drive through is usually a fairly quick experience and they're very good at getting your order correct ,which means everything when going through a drive through.“
Customers` Favorites
“Jan 1 2024 Drive-through visitThanks to Jeff (manager)and Courtney for the very positive Customer experience they provide, AND to whomever made my sandwich just the way I requested(thus the 5 stars for Food).I previously visited one time between Dec 26 -Dec 29 in the late evening. They had started the process of closing the Dining area, however, it was still available to Walk-in customers, so I got to enjoy all the Holiday decorations.I visited this location a handful of times last year and I noticed and appreciated the tidiness of the restaurant, as well as the extra 'Interior decorating' this location does, even outside of specific holiday times; it adds a very welcoming feel to the visit, even if you can't stay to Dine In. This location is distinctive for these extra touches....and for getting my order right (thumbs up & big smile).“
Customers` Favorites
“What a great experience I just had at the Burger King on Dixie Highway:I ordered two Chicken Fry meals and the order-taker was super friendly, so it made me order with a smile. Through the order kiosk my total was $14+.As I get to the window to pay, she told me my total was $10+. I question this to ensure I’m getting the right order and she said she put in some deal to lower the cost of my meals.After I pay, she handed me my card back and told me to, “have a great day on purpose.”That woman’s kindness is something I’ll remember for a long time.“
Customers` Favorites
“This location was open until midnight (per the website). Thought it was a mistake but they were open. Food was hot and fresh, but the staff was outstanding. The guy working the drive through was polite and friendly. Good customer skills (management : it was on April 7, I think...this guy needs a raise, quality employee). I could see another guy working on the food line. They were quick. Left there appreciating both the late hour availability and being treated well. Great job.“
Customers` Favorites
“A nice family style restaurant with a good menu. Probably more on the pub fare but they do have some dinner entrees. A little variety for everyone. A good local spot also convenient for travelers and others. Easy access off of I-275 of less than a 1/2 mile from the exit. We've always had friendly service here. The food has always been good.“
Customers` Favorites
“The family and I decided to go here and try them out. We wanted some good food that is something that we can't get back at home. We tried Ford's Garage on the recommendation of the hotel staff. We had the Ford's Signature Burger with Truffle Fries, high-octane burger with onion rings, kid's cheeseburger with fries, kids chicken sandwich with fruit, and grilled cheese with fries. The sandwiches were great with service to match. Our server was friendly, engaging, and courteous to our whole family.The restaurant is clean and very nicely setup and decorated. Loved the cars in it. Only issue we had were that the truffle fries had a very strong garlic flavor to them. Other than that, everything was great. We would definitely visit again. Additionally they honor military and former military with a military discount.“
Customers` Favorites
“Amazing burger. Fries were room temp when we got them. It took a while for a waiter to get to us, but once we told him we were on a tight schedule he did an excellent job getting us our food and check quickly. We look forward to trying this restaurant again.“
Customers` Favorites
“The burger and fries were some of the best I've had on the Ohio side of Greater Cincinnati“
Customers` Favorites
“Firstly, the food was good. The burger wasn't the best I've had but it was good. Probably not worth the drive for me, though. The staff were friendly, too.I am irritated with the wait time. When we arrived, we were told that there was a 30 minute wait. Because of how hyped up this place is, we decided to wait. And truly, 30 minutes on a Saturday during peak times is not unreasonable. What annoyed me is that it wasn't until we were seated that we were advised of the food orders being behind and we weren't given an estimate of how long that wait was either. Had we been told upon arriving that we would be there for 2 hours, we would have opted to leave. The owner (I think) was at the host stand when we were deciding whether to wait 30 minutes to be seated. He was friendly but this was his opportunity to let us know that the kitchen was about an hour behind. I think it is disingenuous to tell people there is a 30 minute wait time and not tell them until they are seated that the food orders are behind.It's an issue that has been noted in other reviews, so I don't understand why it's still a problem. Something in their process isn't working.I don't know if we will be back but we will definitely go during non peak times if we do.Editing to add a star because of the owner's response. He seems to care and I appreciate that.“
Customers` Favorites
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“I have always wanted to try the Valentine's Day dinner at white castle. I have to say I was not disappointed in anyway. Me and my wife are going to make this a tradition for many years to come! We continue to talk about it and how happy we were for the whole experience! Our server Brian was top notch more than pleased. Thanks to everyone at the erlanger white castle you made our day!“