Starbucks in Louisville

“The lady who took my order totally made my day! It was super early in the morning and she gave me tons of feel good compliments and that was an awesome way to jumpstart my day. I wish I remembered her name but whoever she is she is fantastic and put a smile on my face?“

“This location has been pretty consistently good with both my drink and food. There's only been a time or two that I had any issue and they either fixed it or it wasn't a big enough problem to say anything.I'll definitely keep coming back to this Starbucks.“

“I am a student who takes time almost every Wednesday morning to study in the cafe here. The service is immaculate--the baristas always greet me when I arrive, and several know my order now. The baristas are always smiling and seem happy to help, even though customer service is a difficult and often exhausting job. The music is great (they have jazz on while I'm writing this), the cafe is comfortable, and the atmosphere is friendly. The product quality is outstanding, and my order is always completed quickly. My coffees are always delicious, and my food is always warm and hits the spot every time. The baristas here go above and beyond... Love you all to death!-Aris“

“Definitely one of the busiest Starbucks I've been too. But they are fully staffed and pump out the coffee. If you order in house be prepared to wait, as most people order on the Starbucks app and pick up. So it's hard to where you stand in their que.“

“I'm posting an amazing review on here because they went above and beyond for me. We went yesterday and got my daughter a bacon Gouda sandwich and me a coffee. We got to we're we were going and the sandwich had mold on the bun. I called and was told that we could come back either yesterday or today. So we went back today she remembered me from yesterday and went above what she had to and gave me my coffee for free. Thank you so much for your courtesy. It means more than you know.“

“This is actually my favorite Starbucks in Louisville. They have a very large area where you can sit and just relax, work on your laptop. They make really good Frapuccino’s which is my favorite drink. I will say I think they have a lot of new workers and when I ordered my Frappuccino with no whip cream, I also added an extra shot of espresso. The barista did not follow the directions that were clearly on the cup so if you do get a customized drink, make sure you check drink for corrections and that is what you ordered. She didn’t even apologize for not following the directions on my cup. My only request was no whip and a shot of espresso.“

“Everything was 5 stars. I ordered the strawberry Frappuccino, and the hot apple cider for my mom. MY was soooo good and my mom said the same thing. I drank it in like 10 minutes because it was so good. The employees were very nice. And the atmosphere was great. No arguing or fighting. 100% would recommend.“

“Parking: This Starbucks is located directly inside Target to the immediate left of the front entrance. There is plenty of parking for this reason in the Target parking lot.Kid-friendliness: Friendly & professional workers. Have witnessed them be very accommodating to kids, being patient in answering questions and making recommendations. Will even make drinks from the "secret" menu, just make sure you come prepared with the drink ingredients/recipe in case they are not immediately aware of that offering. The restaurant is also a Pokestop in the Pokemon-Go game.Wheelchair accessibility: Spacious entrance and room in the line area large enough for wheel chair access. Wheelchair-height seating is also present.“

“Had a great experience here today! Customer service exceeded expectations. Matthew served us at the register and was so patient and knowledgeable with our questions. He greeted us with a smile and was so kind throughout our interaction, going the extra mile to watch for when we were ready with our order while he was cleaning. So thoughtful! The other workers, Savannah and Aiden (forgive me if there is a misspelling!) were also very kind, courteous, and were working heartily. Definitely one of the best service interactions at Starbucks. I would definitely come in to be served by these guys!“

“As a devoted coffee lover, Starbucks has become a familiar destination for me whenever I crave a comforting cup of joe. The global coffeehouse chain has established its brand as a beacon for caffeine enthusiasts, offering an array of beverages and treats to suit every palate. My recent experience at Starbucks was a satisfying and enjoyable one, leaving me with a warm, positive impression.The Atmosphere:Stepping into the Starbucks store, I was immediately drawn to the welcoming ambiance. The soothing aroma of freshly brewed coffee filled the air, creating an inviting and cozy environment. The decor, a blend of modern and rustic elements, exuded a sense of comfort and relaxation. The comfortable seating options and ample natural light made it an ideal spot for either catching up with friends or spending a quiet moment alone with a book.The Beverage Selection:Starbucks has undoubtedly mastered the art of crafting a diverse range of coffee-based beverages, and my visit was no exception. Their extensive menu offered everything from classic favorites like Caffè Americano and Caramel Macchiato to unique seasonal creations that spark curiosity. On this particular visit, I opted for the signature Caffè Mocha, and it was a delightful combination of rich espresso, velvety steamed milk, and a hint of decadent chocolate. The drink was beautifully presented, adorned with a dollop of whipped cream, and was an instant mood booster.Service:The service at this Starbucks store was commendable. The staff members were friendly, attentive, and seemed genuinely passionate about coffee. They were happy to explain the different beverage options, making helpful recommendations based on individual preferences. Despite the steady stream of customers, the baristas efficiently managed the orders, ensuring a short wait time for my drink. Their dedication to customer satisfaction added to the overall positive experience.Food Options:In addition to the wide selection of beverages, Starbucks offers an enticing range of pastries, sandwiches, and snacks. I couldn't resist trying their lemon pound cake, and it proved to be a delectable treat to complement my drink. While the food choices are not extensive, they are well-crafted and satisfying, providing a pleasant accompaniment to the beverages.Price:Starbucks is known to be on the higher end of the price spectrum for coffee shops, but the quality of their products justifies the cost. While it might not be the most budget-friendly option for daily coffee consumption, it remains an excellent choice for indulging in a premium coffee experience from time to time.Conclusion:My Starbucks experience was undeniably delightful, thanks to the inviting atmosphere, impressive beverage selection, attentive service, and tasty treats. While it may not be the most economical coffeehouse option, the occasional visit to Starbucks offers a comforting respite from the everyday hustle and bustle, making it a cherished destination for coffee enthusiasts like myself. If you're looking for a sip of comfort and a familiar coffee experience, Starbucks is undoubtedly a go-to choice.“

“I placed a mobile order and not only was it made quickly, it was created accurately and cleanly. This particular shop is always welcoming and well maintained. Unlike many that seem to be overwhelmed no matter the time of day, the employees here are efficient and friendly.Dietary restrictions: Sugar alternatives, milk alternatives“

“always so nice & there's really never anything to complain about, except quite often i use the app to order & im always charged for but never receive the extra drizzle i ask for. i never say anything because i don't want to be "that person". but if any of the employees see this, please start reading your online orders more carefully“

“The service was a bit slow for such a popular location. The coffee was very hot n fresh...because they has to make it fresh. And the woman honestly looked a bit aggravated that I said I'd wait for her to brew the fresh pot of one of their signature beans. The name escapes me at the moment but...when you are in customer service, such as her job entails...you will have those I.D.G.A.F days...n it's not something described to you when you do that kinda work. So if anything, expect those who serve you to have off days just like everyone else. It doesn't mean you have to give them your business. Have a good evening and God Bless.“

“I tried the new "Carmel Ribbon Crunch Frappuccino" with the "Iced Lemon Loaf" and they were both delicious! In anticipation of a huge sugar high I would experience from having both, I leveraged my will-power and saved 1/2 of the Lemon Loaf for later.“

“My reviews are usually the same for these types of corporate chains. For this one, we're in our Marriott in Louisville, KY. This large location is located in the hotel lobby off to the side and was busy in the morning, There were plenty of employees here and the line moved very quickly. They have the perfect blend of employees, customer service and a great product... The team in this location was FANTASTIC.... While I think the entire Starbucks Team is exceptional, I think this group just blends together perfectly. It's extra tough when you have a line all day with no break and everyone trying to get out as fast as possible O.K., enough Kudos... Lets talk coffee. I really enjoy the Pike Blend, their original coffee blend. Rich smooth and no bitterness at all. If this this doesn't keep you coming back for more, I'm not sure what will. I am also a big fan of their breakfast sandwiches, oatmeal, bagels and muffins. Today was a sausage, egg and cheese sandwich. Great tasting sandwich a a perfect breakfast with my coffee. KUDO's to the team here at Starbucks.“

“Just purchased today and plenty times before.... 100 percent satisfaction. Even if the parking lot and drive thru setup is a hot mess. Design flaw for sure. They should just add another window or take orders at window or something. But doesn't bring the five stars for service and this place serves liquid heaven in a cup“

“I can GO Here Once in awhile The main one I Go to is on Shelbyville Rd By the post office and Mall. I love there coffees And Although this one is Very POPULAR AND Lines are ALWAYS AROUND THE BUILDING It's worth the wait. The Staff are Always Friendly and Polite.“

“This staff is awesome and they work so hard. I sit in this cafe 1-3 times a week and they are exceptional. They remember details about my kids and I watch them do this with customers across hours.In a time when everyone is a critic and people feel entitled to dump their bad moods on customer service workers I’ve seen this crew take it in stride and endeavor to keep going. This location gets busy, no one is incorrect about that, and they still put smiles in their faces and keep running. I appreciate everyone in this store and appreciate how they treat me kindly. Thank you all for giving me a place to work that feels like a home away from home.Kid-friendliness: They have one high chair and the employees are very responsive to kids and pets. They give little cups of whipped cream and stickers out. I also watched the manager take waters out to customers dogs on the patio on a hot day and move the umbrellas to give more sun shade.Wheelchair accessibility: Wheelchair accessible tables and wide spaces between tables.“

“They people were very kind and friendly they did not judge me on what I got and it was very helpfulKid-friendliness: They have kid-friendly drinks and options and you don't have to be a serene age to get something and none of the drinks or items have alcohol in themWheelchair accessibility: There is no steps so its very easy to access,there's also a little ramp.“

“On a very early morning my local coffee shop wasn’t open but Starbucks was. Since there is only drive through due to the pandemic it was quick and easy. The coffee was hot and the service courteous. This is the one close to the UL football stadium that we usually go to after games. Well, not this year unfortunately.“

“I frequent this little Starbucks because it’s convenient. From my experience If you have a complicated drink, just be kind and explain it to them and they always make it right. Don’t be hard on them with the tipping button, it’s a requirement of Starbucks.“

“I love stopping at Starbucks when I walk into Target. There is nothing better than a refreshing coffee or tea from Seattle’s finest. My kids always enjoy getting a cake pop and saying hi to the friendly baristas. I had a great experience at this Starbucks location in Springhurst Target.“

“Clean place with good service! The guy helping us was so friendly and helpful. Our order was perfect. The price at this location was cheaper then at our normal location! An they made our drink right almost worth the drive for good service better price and good customer service. Our Starbucks is a three star. Service is much slower but worth the wait!“

“I didn't get any food but the ppl I entered the establishment with had zero complaints abt the items the purchased to consume. Drinks made quickly in a stealthy environment where you have just a few mins to check your phone before your name is called. Then back to your daily grind with the much needed caffeine filled coffee or a slushy type of tropical drink to cool you down in hot downtown summers. Amazing staff!“

“Very nice employees who went out of their way to find the right tea when they thought they were out. I love how they're allowing UofL's food recovery take any extra food and donate it to different shelters and churches. We need more places like this to get involved!“

“My staff at work picked up a few muffins and coffee for the office this morning. I am not a huge Starbucks guy because I usually drink black coffee. However since they bought them I tried a few of the items and it was very flavorful and tasty. I hope they decide to get me more free things from here. But really it was quite good“

“For the price, my coffee was a little -meh. The seating area was mostly dirty, tables needing a good soapy wash, large number of dead bugs along the windowsills, but it's probably a shared cleaning area with Kroger. Either way, bugs and eating space don't go well together. There's a lot of opportunity in this space.“

“OK, they are short staffed and having a long Monday. They are flying through the call-in orders, but slower than molasses with the people in line. In all honesty, I'm not a fan of Starbucks anyway - the coffee usually tastes burnt to me. This one is ok... at least there is a place to get a cup in this part of the airport... so thank you“