Very friendly staff.I ordered a dark roast and they put on a fresh pot for me. It was very good.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese
J G
It's Dunks. Good
Atmosphere: 4
Food: 4
Service: 4
Ms. Dee
Come here all the time. Can't go wrong.
Service: 3
Alanna Inglis
I rarely eat out due to OCD and cleanliness issues in restaurants but this dunks has been my “safe” spot for ordering out when I come down to my boyfriends house. I give cleanliness a 10/10 for this place!Today however (unrelated to cleanliness) I ordered a Decaf Signature Latte because I can not have caffeine in large amounts due to a heart issue and I saw the screen said decaf when it was rung in, and the sticker also said decaf so I trusted it wholeheartedly. I drank 3/4ths of it and not long after my heart rate spiked and I had a flare up due to the caffeine affecting my chronic illness and spent my entire day being ill in bed. This type of flare up only happens when I have regular coffee instead of decaf.My goal for this review is to have everyone understand how imperative it is to make decaf when it’s requested as it could potentially send someone to the hospital (not me this time thank the Lord) and hopefully some sort of conversation can happen with employees and even managers on the importance of recognizing why someone may be ordering something specific. This dunks hasn’t steered me wrong, others have and I started telling them I have a heart condition and can’t tolerate caffeine in a “regular” amount and they have still disregarded my statements and given me regular coffee so I stopped going and started going to Starbucks. This location has been one of the good ones and hopefully this is the only time this happens here! The employees are wonderful and so kind and I love seeing them when I come in because of the trust I have for them! Keep up the great work just please make decaf for those that ask for it ❤️
Mr. Green
He wouldn't mix my whipped cream into my coolata.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Donuts
Kaleidoscope Tattoo And Body Piercing
best dunks in my areaKid-friendliness: Kids love the selection of donuts in bakery case
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Cynthia Blanchette
Love Dunkin! Use the drive though all the time, very convenient! Friendly staff, fast service!Kid-friendliness: Nice and clean, open, spacious with rest rooms, a must with children. Friendly staff, now we usually use the drive through.Parking: A good amount of parking, can always use the drive through!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese Wakeup Wrap, Wake
Frank Cates
Ice coffee. Observations regards the manager. I'll call him: Mr.Grump. He's all business, never, never, never smiles or has a friendly word. I suspect life was hard for him growing up. There's always a reason even if we don't know what it is. Coffee was good. Just my honest observations.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Bottled Water
Allison Madden
This is the cleanest and most efficient Dunkins I've been too. Very fast, fresh, and good. I've worked at Dunkins in Beverly in college, it was disgusting. So very pleased.
This Dunkin's outlet is a standalone venue that's easy to pull into thanks to its location at a prominent Topsfield corner. The exterior looks like a traditional one-level fast food or bank structure for New England, while the inside looks bright and new, possibly thanks to a recent renovation. As for the food and drink, it's typical Dunkin's: meh coffee, empty airy donuts, and ultra-zapped hot items. But if you have the addictive Dunkin's app, the siren song of customized discounts and bonus points offers can be hard to resist. And yes, thanks to its convenient location, it's a perfect pit stop. Note: the insipidly contrived stock images currently dominating this Yelp listing have been uploaded by Dunkin Corporate and do not reflect this particular location - a violation of Yelp rules. Who wants to see bare, wrinkly hands and dirty fingernails shoving food or drink into their face? Keep it classy and keep it focused on the food and drink with no distractions whatsoever.
Betty Kolinsky
Most of the time friendly service.Quality is hit or miss. Depends on how long the doughnuts have been displayed.
Kelly Maloney
I always have to place my order at least 15 minutes ahead of time otherwise it’s not ready when I get there and I end up being late for work. This time I ordered like normal and it still wasn’t ready because the espresso machine wasn’t working. I waited for about 15 minutes before having to leave without my coffee. When I heard it wasn’t working I kept trying to get someone’s attention and no one would even look in my direction. I’m writing this so hopefully you can improve. Every person who walks through that door should be greeted and checked in on even if they are not ordering at the counter.
Eileen Boss
Pleasant, helpful, hardworking staff. Everyone was really hustling. My large order was processed quickly and correctly.
kelly clark
The people are so nice and are always complementing me. They make the drinks awesome. Love this dunks
Very friendly staff.I ordered a dark roast and they put on a fresh pot for me. It was very good.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese
It's Dunks. Good
Atmosphere: 4
Food: 4
Service: 4
Come here all the time. Can't go wrong.
Service: 3
I rarely eat out due to OCD and cleanliness issues in restaurants but this dunks has been my “safe” spot for ordering out when I come down to my boyfriends house. I give cleanliness a 10/10 for this place!Today however (unrelated to cleanliness) I ordered a Decaf Signature Latte because I can not have caffeine in large amounts due to a heart issue and I saw the screen said decaf when it was rung in, and the sticker also said decaf so I trusted it wholeheartedly. I drank 3/4ths of it and not long after my heart rate spiked and I had a flare up due to the caffeine affecting my chronic illness and spent my entire day being ill in bed. This type of flare up only happens when I have regular coffee instead of decaf.My goal for this review is to have everyone understand how imperative it is to make decaf when it’s requested as it could potentially send someone to the hospital (not me this time thank the Lord) and hopefully some sort of conversation can happen with employees and even managers on the importance of recognizing why someone may be ordering something specific. This dunks hasn’t steered me wrong, others have and I started telling them I have a heart condition and can’t tolerate caffeine in a “regular” amount and they have still disregarded my statements and given me regular coffee so I stopped going and started going to Starbucks. This location has been one of the good ones and hopefully this is the only time this happens here! The employees are wonderful and so kind and I love seeing them when I come in because of the trust I have for them! Keep up the great work just please make decaf for those that ask for it ❤️
He wouldn't mix my whipped cream into my coolata.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Donuts
best dunks in my areaKid-friendliness: Kids love the selection of donuts in bakery case
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Love Dunkin! Use the drive though all the time, very convenient! Friendly staff, fast service!Kid-friendliness: Nice and clean, open, spacious with rest rooms, a must with children. Friendly staff, now we usually use the drive through.Parking: A good amount of parking, can always use the drive through!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese Wakeup Wrap, Wake
Ice coffee. Observations regards the manager. I'll call him: Mr.Grump. He's all business, never, never, never smiles or has a friendly word. I suspect life was hard for him growing up. There's always a reason even if we don't know what it is. Coffee was good. Just my honest observations.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Bottled Water
This is the cleanest and most efficient Dunkins I've been too. Very fast, fresh, and good. I've worked at Dunkins in Beverly in college, it was disgusting. So very pleased.
Didn't know about free donut
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
This Dunkin's outlet is a standalone venue that's easy to pull into thanks to its location at a prominent Topsfield corner. The exterior looks like a traditional one-level fast food or bank structure for New England, while the inside looks bright and new, possibly thanks to a recent renovation. As for the food and drink, it's typical Dunkin's: meh coffee, empty airy donuts, and ultra-zapped hot items. But if you have the addictive Dunkin's app, the siren song of customized discounts and bonus points offers can be hard to resist. And yes, thanks to its convenient location, it's a perfect pit stop. Note: the insipidly contrived stock images currently dominating this Yelp listing have been uploaded by Dunkin Corporate and do not reflect this particular location - a violation of Yelp rules. Who wants to see bare, wrinkly hands and dirty fingernails shoving food or drink into their face? Keep it classy and keep it focused on the food and drink with no distractions whatsoever.
Most of the time friendly service.Quality is hit or miss. Depends on how long the doughnuts have been displayed.
I always have to place my order at least 15 minutes ahead of time otherwise it’s not ready when I get there and I end up being late for work. This time I ordered like normal and it still wasn’t ready because the espresso machine wasn’t working. I waited for about 15 minutes before having to leave without my coffee. When I heard it wasn’t working I kept trying to get someone’s attention and no one would even look in my direction. I’m writing this so hopefully you can improve. Every person who walks through that door should be greeted and checked in on even if they are not ordering at the counter.
Pleasant, helpful, hardworking staff. Everyone was really hustling. My large order was processed quickly and correctly.
The people are so nice and are always complementing me. They make the drinks awesome. Love this dunks