New Age Noodles

This was our first AND LAST time coming here. As we were seated, we asked for one of the available booths, but were told we had to be seated at a table. Then the next three guest parties got the booths. They have a free arcade with free video games (kinda cool and my son enjoyed it) in the other unused section which had booth dividers which better utilized and broke up the yet unused space, whereas the main seating area is one uncomfortably big open space. I ordered the frozen painkiller which ended up to being a horrendous premixed tasting (and SOUR) piña colada - definitely NOT MADE FRESH nor sampled before sending it out. It was awful and I couldn't drink it - and they didn't care. Our Shinobi shrimp appetizer arrived quickly. It was good, but is really only a Chinese mayonnaise shrimp. It sounded dramatically different on the menu from what it actually was. Then we WAITED 50 MINUTES for our main Ramen noodles to arrive. We were about to leave when another (not our server) said they would check on our order. The entire time our server ignored us, and avoided eye contact. When our food finally arrived (nearly an HOUR later), we were told our order had to wait for, (and I quote) “higher priority takeout orders that had to go out at set times.” Yet, while we waited, three other guests who had arrived 20-30 minutes after us had received their food. So the shoyu ramen was REALLY GOOD, but the OG ramen was spicy (but also good) - although it did not mention being spicy on the menu. Overall, the really poor service and bad drink killed our experience with otherwise decent food. I looked their restaurant up with Facebook showing first, so I messaged them only to be sarcastically attacked. Not even the tiniest semblance of taking any responsibility or apology. It seems their “New Age” approach is to ignore and abuse customers. The food was good. The drink was terrible and the service was far worse. My family will not endure such poor service and hostility again.

Food's great! Amazing! Actually worth the money but they're hours seem to never be open when I want to in ? hopefully they can be open more soon