Five Guys
$ • Fast Food, Burgers, Hot Dogs
Hours:
29491 Plymouth Rd, Livonia
(734) 422-3483
Customers' Favorites
Five Guys Reviews
My family has been going to this Five Guys on Plymouth Rd. quite a bit lately and never have had an issue. The employees are usually really good and welcoming. However I had my wife try to do a pick up order as I was out already. She called and the guy asked if she could get put on hold which was not a problem. After waiting about 7 minutes she hung up and called back, the guy tried putting her on hold again which my wife said she had just been on hold for 7 minutes. His reply was to hang up on her so she called back and asked for a manager which he hung up again. So at this point y'all can keep your food. Our orders usually equal roughly 50 or 60 dollars as we have a large family. I'm really upset as I have never had any issue before and love the food. It's understandable if you have to wait a bit if they are busy but to just hang up on someone is not acceptable. I definitely will not go to these restaraunts any more and will not recommend them either. Hope every one else gets better service than we did. In the last 3 mo the ive dropped over 200 dollars here but since my patronage is worth being hung up on twice I guess your company doesn't need my money.
Ratings
Menu
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 10PM |
| Saturday | 11AM - 10PM |
| Sunday | 11AM - 10PM |
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various parts of Michigan is currently experiencing power outages due to the ice storm from last night - while talking about riding around trying to find a hotel to go to, the cashier gave me my food/beverages FREE!..... #BeyondGrateful #Tommie #MVP #Lifesaver #HotDog #BestFriesOnEarth #Coke #CupOfIce #Sprite #ItsJustNiceToBeNice #WillGoBack #YouShouldToo