Much has a beautiful smile and was very pleasant. She displayed great customer service skills and made my day. I had a rough day at work and was glad to be met with happiness.
Atmosphere: 5
Food: 5
Service: 5
Michele Rojas
Met up with a dear friend for lunch. She selected Fishbones and the food was great, but our server... I'm not sure if she was perturbed by the other two (later 3) servers just standing around doing nothing but talking or she was in a bad mood, but there was definitely a little nice nasty going on with her. My friend asked for a straw (there was a little huff), I requested Ketchup for my fries (huff), the lemonade and fountain drinks were terrible, so I asked her to return them (huff). I'm not paying for something that doesn't meet my standards and this was nothing against her, but she did need a little attitude adjustment. I'll be back another day. As I said, the food was delicious (Catfish Beignets, fries and salad). So, maybe it was just a bad day, cause I'd be ticked too if I'm the only one working with three others standing around. See you next time. Note: I was so hungry, I ate before I thought to take pictures, but next time.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Perch, Spring Rolls, Shrimp and Grits, Red Beans and Rice, Roll, Southern Fried Catfish, Pasta Orleans W, Gumbo Ya Ya
Vern Guest
Place was highly recommended yet we were pretty much ghosted at our table. Told our server I couldn't eat a dish because it had mushrooms. Asked the ingredients of another dish she told me to read the menu. It had no mushrooms listed and i ordered it and it was filled with mushrooms. 20 minutes later she came back and I brought it up and she said I should have known it had mushrooms. She took the food back and 1hr later I still didn't get my second dish I ordered. They finally brought my dish as I was walking up to pay. I declined because it was sitting under the heat lamp for more than 15 minutes. Manager did not care. Didn't even ask why I refused the dishes even though she witnessed the entire thing. Won't ever return and won't ever recommended this chain!
Atmosphere: 1
Food: 2
Service: 1
Ayden Hendrix
Came in for a doordash order and was never greeted. I was at the register for about 20 mins before someone even came and told me anything. The order was for two soups, when the server finally came she informed 5 more minutes for the bread. The bread didn’t come untiln 15 more mins and no customer were even in the store. The service is terrible can’t say too much about the food.
Mrs. “DeClutter Specialist” Raye
Had the most delightful Sunday at Fishbones on Northwestern Highway in Southfield, Michigan! ?️ The food was excellent as always – I savored the salmon while my husband relished the catfish. And let's talk about that chocolate martini – absolute perfection! ? It truly made our day after a morning of praise and worship at church. Thank you, Fishbones, for always delivering a spectacular dining experience! Highly recommend! ??? #FishbonesSouthfield #DeliciousFood #FantasticDrinks #SundayFundayParking: Free parking lot spaces are available in the front and back of this location.Kid-friendliness: There are items on the menu that kids can enjoy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Alligator Voodoo, Lobster Medallions, Southern Fried Catfish, Pasta Orleans W
CAM22
Food was delicious. Waiter could've been more attentive, he did not ask us if we wanted another drink or a dessert. Automatic 18% gratuity included on bill which is probably why the waiter was subpar.
The food was awesome. My favorite was the gator bite appetizer. I had the catfish fish fried hard with the red beans and rice , so good. The carrot cake and chocolate was perfect. I would come back my next time I am in town.
Fred Q.
First timer and Everything I ate was amazing! The service was fast and the server was very helpful with food choices.
H M
Scallops HAD NO FLAVOR. Asparagus overcooked. Very
Upon my arrival at Fishbones, with 9 seniors, the manager, Leroy, began immediately telling me about the 20% gratuity and single bill. I was disappointed that he didn't, at least, say good morning or hello. Rude!!! I still asked Leroy if he would give us separate bills since, clearly, we were the ONLY people in the whole restaurant (for at least an hour). He said No and that that was the policy and walked away. Rude!!! After asking for a printout of the bill, I calculated each senior's bill and handed them a paper with their amount due. After eating a delicious lunch.....the food was on point, Danielle, the waitress, came over and gathered up all the papers ( with amounts due), cash, and cards from each senior. A few minutes later, Danielle motioned me over to the cash register to tell me that the total amount of money was short by $30. I asked her if she got everyone's money due and she said yes. She began telling me that she didn't have time for this and that it was my fault that it was short. I told her that I figured out everyone's bill correctly and that it wasn't my fault. She was frustrated and short with me. She told me to take the money and figure it out because she really didn't have time, with a huge attitude. Danielle came over a few minutes later and began yelling. She was saying that it was my fault and that I didn't handle my job while assisting the seniors. She was loud and obnoxious! I told her to give me time to think. It was clearly her fault that she didn't collect the senior's card for payment. She just went overboard with her reaction to the situation.....very unprofessional and disrespectful!!!! I decided to return all the seniors' funds back to them and start over. After returning all the papers and funds back to the seniors, we figured out that Danielle had not collected all the seniors' payments. She skipped one senior....so it was her fault. I was busy figuring out the bill for everyone while Danielle was supposed to be collecting their money. I was in the middle of writing out papers and handing them out while she went around to collect the amounts due....like waitresses are supposed to do. She never apologized or admitted her fault in the situation. The seniors would've had a nice afternoon lunch if it weren't for her drama. She needs to find a different profession away for dealing with customers because she didn't demonstrate customer service AT ALL!!! I will never eat at the Southfield Fishbones again!!! From the manager to the waitress, customer service was not present. So sorry that the seniors had to experience the whole ordeal when it was unnecessary. So sad....especially since the food was delicious. I'll make sure that everyone I know will choose another restaurant to spend their money.
Catherine Kue
Service is mid. Food was hot and fast. Nothing special tho.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Southern Fried Catfish
Keisha E (Kei)
I had a great server Troy he was excellent and smelled good, alsoParking: There are lots of spots in the front and back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Beans and Rice, Southern Fried Catfish, Gumbo Ya Ya
BernadetteK
The food was very good and the service was perfect! If you have not been to fishbone's west or haven't been in a while give it a try! I had the crawfish etouffee which was very good. The claw chowder was outstanding and the coconut shrimp was delicious.
Erica King
No wait, quick seating, quick and friendly service. More than one waiter checked in while dining. Spacious seating, clean well-lit restrooms and live band on Saturdays.
Pre mother's day lunch with mom and and sister's.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pasta Orleans W
Much has a beautiful smile and was very pleasant. She displayed great customer service skills and made my day. I had a rough day at work and was glad to be met with happiness.
Atmosphere: 5
Food: 5
Service: 5
Met up with a dear friend for lunch. She selected Fishbones and the food was great, but our server... I'm not sure if she was perturbed by the other two (later 3) servers just standing around doing nothing but talking or she was in a bad mood, but there was definitely a little nice nasty going on with her. My friend asked for a straw (there was a little huff), I requested Ketchup for my fries (huff), the lemonade and fountain drinks were terrible, so I asked her to return them (huff). I'm not paying for something that doesn't meet my standards and this was nothing against her, but she did need a little attitude adjustment. I'll be back another day. As I said, the food was delicious (Catfish Beignets, fries and salad). So, maybe it was just a bad day, cause I'd be ticked too if I'm the only one working with three others standing around. See you next time. Note: I was so hungry, I ate before I thought to take pictures, but next time.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Perch, Spring Rolls, Shrimp and Grits, Red Beans and Rice, Roll, Southern Fried Catfish, Pasta Orleans W, Gumbo Ya Ya
Place was highly recommended yet we were pretty much ghosted at our table. Told our server I couldn't eat a dish because it had mushrooms. Asked the ingredients of another dish she told me to read the menu. It had no mushrooms listed and i ordered it and it was filled with mushrooms. 20 minutes later she came back and I brought it up and she said I should have known it had mushrooms. She took the food back and 1hr later I still didn't get my second dish I ordered. They finally brought my dish as I was walking up to pay. I declined because it was sitting under the heat lamp for more than 15 minutes. Manager did not care. Didn't even ask why I refused the dishes even though she witnessed the entire thing. Won't ever return and won't ever recommended this chain!
Atmosphere: 1
Food: 2
Service: 1
Came in for a doordash order and was never greeted. I was at the register for about 20 mins before someone even came and told me anything. The order was for two soups, when the server finally came she informed 5 more minutes for the bread. The bread didn’t come untiln 15 more mins and no customer were even in the store. The service is terrible can’t say too much about the food.
Had the most delightful Sunday at Fishbones on Northwestern Highway in Southfield, Michigan! ?️ The food was excellent as always – I savored the salmon while my husband relished the catfish. And let's talk about that chocolate martini – absolute perfection! ? It truly made our day after a morning of praise and worship at church. Thank you, Fishbones, for always delivering a spectacular dining experience! Highly recommend! ??? #FishbonesSouthfield #DeliciousFood #FantasticDrinks #SundayFundayParking: Free parking lot spaces are available in the front and back of this location.Kid-friendliness: There are items on the menu that kids can enjoy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Alligator Voodoo, Lobster Medallions, Southern Fried Catfish, Pasta Orleans W
Food was delicious. Waiter could've been more attentive, he did not ask us if we wanted another drink or a dessert. Automatic 18% gratuity included on bill which is probably why the waiter was subpar.
The food was awesome. My favorite was the gator bite appetizer. I had the catfish fish fried hard with the red beans and rice , so good. The carrot cake and chocolate was perfect. I would come back my next time I am in town.
First timer and Everything I ate was amazing! The service was fast and the server was very helpful with food choices.
Scallops HAD NO FLAVOR. Asparagus overcooked. Very
Atmosphere: 5
Food: 2
Service: 5
Restaurantji Recommends
Upon my arrival at Fishbones, with 9 seniors, the manager, Leroy, began immediately telling me about the 20% gratuity and single bill. I was disappointed that he didn't, at least, say good morning or hello. Rude!!! I still asked Leroy if he would give us separate bills since, clearly, we were the ONLY people in the whole restaurant (for at least an hour). He said No and that that was the policy and walked away. Rude!!! After asking for a printout of the bill, I calculated each senior's bill and handed them a paper with their amount due. After eating a delicious lunch.....the food was on point, Danielle, the waitress, came over and gathered up all the papers ( with amounts due), cash, and cards from each senior. A few minutes later, Danielle motioned me over to the cash register to tell me that the total amount of money was short by $30. I asked her if she got everyone's money due and she said yes. She began telling me that she didn't have time for this and that it was my fault that it was short. I told her that I figured out everyone's bill correctly and that it wasn't my fault. She was frustrated and short with me. She told me to take the money and figure it out because she really didn't have time, with a huge attitude. Danielle came over a few minutes later and began yelling. She was saying that it was my fault and that I didn't handle my job while assisting the seniors. She was loud and obnoxious! I told her to give me time to think. It was clearly her fault that she didn't collect the senior's card for payment. She just went overboard with her reaction to the situation.....very unprofessional and disrespectful!!!! I decided to return all the seniors' funds back to them and start over. After returning all the papers and funds back to the seniors, we figured out that Danielle had not collected all the seniors' payments. She skipped one senior....so it was her fault. I was busy figuring out the bill for everyone while Danielle was supposed to be collecting their money. I was in the middle of writing out papers and handing them out while she went around to collect the amounts due....like waitresses are supposed to do. She never apologized or admitted her fault in the situation. The seniors would've had a nice afternoon lunch if it weren't for her drama. She needs to find a different profession away for dealing with customers because she didn't demonstrate customer service AT ALL!!! I will never eat at the Southfield Fishbones again!!! From the manager to the waitress, customer service was not present. So sorry that the seniors had to experience the whole ordeal when it was unnecessary. So sad....especially since the food was delicious. I'll make sure that everyone I know will choose another restaurant to spend their money.
Service is mid. Food was hot and fast. Nothing special tho.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Southern Fried Catfish
I had a great server Troy he was excellent and smelled good, alsoParking: There are lots of spots in the front and back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Beans and Rice, Southern Fried Catfish, Gumbo Ya Ya
The food was very good and the service was perfect! If you have not been to fishbone's west or haven't been in a while give it a try! I had the crawfish etouffee which was very good. The claw chowder was outstanding and the coconut shrimp was delicious.
No wait, quick seating, quick and friendly service. More than one waiter checked in while dining. Spacious seating, clean well-lit restrooms and live band on Saturdays.
Atmosphere: 5
Food: 4
Service: 5