Panera Bread

28681 Telegraph Rd, Southfield
(248) 352-0936

Recent Reviews

Hailey B.

Placed a Rapid Pick-Up order on a Saturday morning. My order was ready only after ~4 minutes of placing it and I was greeted by friendly staff and promptly assisted with an additional item I needed. I only gave 4 stars as I requested my bagel be toasted twice/toasted well and it was only warmed. Overall, great atmosphere and quick service!

B LeJean

I drove miles away to get friendly service because the service here was very uninspiring, unenthusiastic, and unfriendly.

Atmosphere: 2

Food: 5

Service: 1

Otto

They don’t care. Ordered this Frontega sandwich, part of a take out order. This is how I got the sandwich. No, I didn’t already eat half of it.Why are you working there if you don’t want to make the food?

Martha Matthews

I ordered a bread bowl, a bowl of another soup and a cookie. I was charged $50.00. I did not get a cookie (they were all out) but sent no substitutions. I was to receive a side of fruit, didn't get that. Even worse I got the soup for the bread bowl but didn't get the bread for the bowl.

Food: 1

Service: 1

Mina Hermiz

You call this a sandwich? I payed 12$ for bread. I ordered the smokey buffalo chicken melt, i payed extra for parmesan cheese and it wasn’t added, i asked for cilantro and they added one piece. As the picture shows how stingy they are with their portions i barely got chicken or buffalo sauce. Bread was stale, dry, and burnt.. it took all the muscle in my mouth just to be able to bite into the sandwich just to end up biting into disappointment.

Atmosphere: 1

Food: 1

Service: 1

Joseph Richards

Dumpster fire. Completely incompetent staff.Stole my credit card and gave me a poorly made sandwich.

Atmosphere: 1

Food: 2

Service: 1

Kevin Treanor

Anyone who has been going to Panera for a while knows the quality has gone downhill. I think my son put it best, "expensive cafeteria food."It's mid food at goat prices.

Atmosphere: 3

Food: 3

Service: 4

Allen A

No one even works the front register. I had to sit down and order on the app to get anything.

STEFFIE BE BE

Great managers...

Atmosphere: 5

Food: 5

Service: 5

Anthony Collins

Nice and quiet and peaceful.The food, service and atmosphere were great. If you want to relax and enjoy or do a little work on your computer, this is the place.

Atmosphere: 5

Food: 4

Service: 5

The Honest R.

This place used to be so good. It's horrible, they never get the orders right, the staff are inattentive and grumpy, the food is awful. If I could give zero stars, I would. They don't even use Panera branded bags. It's like a plastic trash bag. So sad.

omer mohammed

They've served me an eaten bagel with other incorrect order filling. I've ordered honey walnet and i've been served with normal cream.

Food: 1

Service: 1

Kyle Mayer

The slowest Panera I’ve ever been too. Tried multiple times. I would be stuck in the drive thru line and see people walk in and back out and get their food before I got mine. Avoid.

Service: 1

Erika Loyd

Horrible service. The manager was frustrated about something and got my order wrong. Then tried to go back and forth with me about it. Never going back here.

Atmosphere: 2

Food: 2

Service: 1

Yolande M.

Today was a rainy cold day to travel out for comfort food. Panera Bread was a perfect stop with a drive-in option without having to venture out into the elements. Accuracy matters especially in the drive through. They got my order right! Tidings of comfort food was the craving! The pick 2 option hit the spot. I chose the Teriyaki Chicken & Broccoli Warm Bowl and the Creamy Tomato Soup. Both were delicious and reminded me of my childhood/youth comfort food. These came complete with croutons and baguette bread. The only thing that could have improved this meal would have been warm bread. The Panera Bread app is worth the rewards and offers. Today I claimed a FREE cookie for my birthday! This made me happy I love that Panera Bread donates their unsold baked goods to feed our neighbors in need.

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