I always have a wonderful time here and usually the food is great however this latest visit was a disappointment. The food was not hitting like it normally is which was surprising. Hope they get it together soon.
Atmosphere: 5
Food: 3
Service: 4
dennis koltz
It was not the servers fault but i was the last to get my food. The others were half way through the food before i got mine. It was the kitchen that did not organize well.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Detroit Style Pizza
Shawna Stewart
Love the Jazz playing on Saturday. Will have to come back to participate in karaoke lol
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shield's Super Pizza, Meat Lover's, Salad
Britt G K
First time coming here. Dined in around lunch time. 12:30. Wasn't super busy. Kind of slow. After we were seated we Waited almost 5 minutes to even be acknowledged. After our drink orders were taken (1 water 1 Pepsi) it took another 5 minutes. Took a drink only to find out it was a diet Pepsi. Waited for our food for 25 minutes (club Sandwich $15, Express pizza combo. Comes with salad or soup and slice of pizza $9) later found out she was the only waitress waiting on tables. Maybe thats why she had such an attitude and kind of rude. Then Tiffanie brings a salad to the table and asks us what size salad we had when ordering the pizza express it doesn't say what size salad you getSo we didn't know what to respond with. The owner and his son that was seating people could have helped her out more in the beginning with taking drink orders and dropping them off so Tiffanie can take the food orders. Honestly the only 2 redeeming qualities of this establishment is the decor and the pizza. That is it. I will never come here again.
Atmosphere: 4
Food: 2
Service: 1
Recommended dishes: Fries, Detroit Style Pizza, Salad
Brian Jones
Shield's is a fun place to gather! That time was Karaoke Night. Some people had nice voices; others murdered the hits. The pizza was okay. The menu had many choices. Cool place.
Atmosphere: 4
Food: 4
Service: 4
C G
Had great pizza, chicken quesadilla, and chicken wings! Our server was promt, polite, and gave great recommendations when asked!Kid-friendliness: The kids pizza is HUGE, definitely enough for 2 or 3 kids depending on how well they eat!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Meat Lover's
Kita J
Pizza was wet at the bottom of the crust(like dripping wet), the service was terrible idk if they young lady was high off pills or slow, you all should be ashamed!
Atmosphere: 1
Food: 1
Service: 1
Roderick Bland
Great time had a bday ? party here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Detroit Style Pizza, Salad
Alex Kirk
Worst service ever. Seated off to the side with several other families who all looked upset. Wait staff only seemed to pay attention to the bar area. Sat for 30min waiting for service. No one ever came so we left. It's a shame that Shield's is so bad now.
Atmosphere: 1
Food: 1
Service: 1
Betty Stewart
Had a Cobb salad there. Oh my goodness it was fantastic. My first experience there. Will be going back maybe for dinner to check it out
I ordered an online takeout. Not to get into a long story. The service I received when I arrived was NOT professional. Then, to top it off once I got home, my order wasn't even correct.
Atmosphere: 4
Food: 4
Service: 2
Steven Solferino
Gordon Ramsay would be disappointed. Food was microwaved the chicken pa4m was thick the sauce was sugary not acidic. The chili was cold because it was microwaved. The waitress microwaved it so hot that I burned my tongue on the obviously not prepared fresh daily chili. Standards are low and the giant sign of the best pizza is a farce. The menu is too large and the beer scene is totally dead. Looks like the only thing possibly keep them afloat. Avoid at all cost. I can make better at home.
Atmosphere: 2
Food: 3
Service: 2
Letitia Taylor
This was my first time here at this location. I enjoyed it.
I always have a wonderful time here and usually the food is great however this latest visit was a disappointment. The food was not hitting like it normally is which was surprising. Hope they get it together soon.
Atmosphere: 5
Food: 3
Service: 4
It was not the servers fault but i was the last to get my food. The others were half way through the food before i got mine. It was the kitchen that did not organize well.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Detroit Style Pizza
Love the Jazz playing on Saturday. Will have to come back to participate in karaoke lol
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shield's Super Pizza, Meat Lover's, Salad
First time coming here. Dined in around lunch time. 12:30. Wasn't super busy. Kind of slow. After we were seated we Waited almost 5 minutes to even be acknowledged. After our drink orders were taken (1 water 1 Pepsi) it took another 5 minutes. Took a drink only to find out it was a diet Pepsi. Waited for our food for 25 minutes (club Sandwich $15, Express pizza combo. Comes with salad or soup and slice of pizza $9) later found out she was the only waitress waiting on tables. Maybe thats why she had such an attitude and kind of rude. Then Tiffanie brings a salad to the table and asks us what size salad we had when ordering the pizza express it doesn't say what size salad you getSo we didn't know what to respond with. The owner and his son that was seating people could have helped her out more in the beginning with taking drink orders and dropping them off so Tiffanie can take the food orders. Honestly the only 2 redeeming qualities of this establishment is the decor and the pizza. That is it. I will never come here again.
Atmosphere: 4
Food: 2
Service: 1
Recommended dishes: Fries, Detroit Style Pizza, Salad
Shield's is a fun place to gather! That time was Karaoke Night. Some people had nice voices; others murdered the hits. The pizza was okay. The menu had many choices. Cool place.
Atmosphere: 4
Food: 4
Service: 4
Had great pizza, chicken quesadilla, and chicken wings! Our server was promt, polite, and gave great recommendations when asked!Kid-friendliness: The kids pizza is HUGE, definitely enough for 2 or 3 kids depending on how well they eat!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Meat Lover's
Pizza was wet at the bottom of the crust(like dripping wet), the service was terrible idk if they young lady was high off pills or slow, you all should be ashamed!
Atmosphere: 1
Food: 1
Service: 1
Great time had a bday ? party here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Detroit Style Pizza, Salad
Worst service ever. Seated off to the side with several other families who all looked upset. Wait staff only seemed to pay attention to the bar area. Sat for 30min waiting for service. No one ever came so we left. It's a shame that Shield's is so bad now.
Atmosphere: 1
Food: 1
Service: 1
Had a Cobb salad there. Oh my goodness it was fantastic. My first experience there. Will be going back maybe for dinner to check it out
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
Restaurantji Recommends
Terrible service!
Food was so good! Great place to meet for lunch.
Atmosphere: 4
Food: 5
Service: 4
I ordered an online takeout. Not to get into a long story. The service I received when I arrived was NOT professional. Then, to top it off once I got home, my order wasn't even correct.
Atmosphere: 4
Food: 4
Service: 2
Gordon Ramsay would be disappointed. Food was microwaved the chicken pa4m was thick the sauce was sugary not acidic. The chili was cold because it was microwaved. The waitress microwaved it so hot that I burned my tongue on the obviously not prepared fresh daily chili. Standards are low and the giant sign of the best pizza is a farce. The menu is too large and the beer scene is totally dead. Looks like the only thing possibly keep them afloat. Avoid at all cost. I can make better at home.
Atmosphere: 2
Food: 3
Service: 2
This was my first time here at this location. I enjoyed it.
Atmosphere: 4
Food: 4
Service: 5