Neighbor's Mill Bakery & Café
$ • Sandwich Shops, Bakery, Cafe
Hours:
1435 E Independence St #110, Springfield
(417) 720-4162
Customers' Favorites
Recent Reviews
my fave place to study. the staff is so super nice and it’s such a peaceful kind environment. ❤️. i love my weekly neighbors mill stops.
Ratings
Menu
Hours
Monday | 7AM - 7PM |
Tuesday | 7AM - 7PM |
Wednesday | 7AM - 7PM |
Thursday | 7AM - 7PM |
Friday | 7AM - 7PM |
Saturday | 7AM - 3PM |
Sunday | Closed |
So I have a wheat allergy, and have been going to neighbors mill for a long time because I can have the spelt oat bread. Here recently the customer service has gone way down hill. Today I called a head and order a grilled cheese on spelt, a tomato soup, and a salad and told them “no bread on the side.” When I got there I checked my food (because I have ordered this before and still end up with bread on the salad and have to give it away) and the salad had the focaccia in with it. So I told the lady checking me out that it needs to be remade, and her response to me was “well you should have told us.” (It was written on the receipt) so while I was waiting for that I asked for a spelt pumpkin muffin, paid for it and went on my way. At a stop light I had realized that she had given me a regular pumpkin muffin. So I turned around and when I got there she said “what’s wrong now?” And I told her that she put a regular muffin in my bag when I had asked for a spelt one because of my allergy. Needless to say I’m done, between what happened today and a buddy of mine used to work there and he told me that they treat their employees like garbage. Now they’re treating their customers the same way.