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Customers` Favorites
Customers` Favorites
“I wish I had taken a picture, but the food was absolutely incredible, and the service was wonderful. One of best food experiences I've ever had, thank you for sharing your wonderful culture and cuisine.“
Customers` Favorites
“Excellent food and atmosphere!!!“
“Food is yummy, staff is great and selection for food and drinks on point!“
Customers` Favorites
“Outstanding service and the food is amazing. I definitely will come back.“
Customers` Favorites
“Super bummed about our experience yesterday at Dugout. We visited with our young daughter and her god father. They were really looking forward to a Cuban (as in, we made a specific trip to Springfield just for one) but we weren’t even acknowledged. We sat there at our table for at least 20 minutes, if not more, with a bartender, server and kitchen guy walking past. No one offered waters, told us they’d be with us in a second, nothing. No acknowledgement what-so-ever. The bar was full but the restaurant wasn’t overly busy. It’s a huge bummer since we were looking forward to sharing with our daughter one of the many things we had loved about Springfield when we went there. Do better Dugout.“
Customers` Favorites
“The salad I had was good. Waitress was friendly and helpful. Pizza was good. my only complaint was 3 pieces of pizza had no cheese on top half of the slice. But still very good“
“I HAVE to give a shout out to Alysia (I'm so sorry if I spelled your name wrong). She was the ONLY bartender serving drinks/food for the bar AND while catering to my friends dirty 30th birthday party. She did AMAZING! But that's not all, the teamwork witnessed at this establishment was clearly noted. I saw an Expo running food, the manager (I think) even pitching in running food. I'm a server and this teamwork literally made me wonder if y'all are hiring, for realz. Thank you so much for a fun night and making my friends dirty 30th birthday party so special. You guys are killing it!“
Customers` Favorites
“We went here for the first time last Friday evening. When we walked in we were greeted casually with a hi and sit where you like, I'll be there in moment! She was and took our drink order, told us what she would recommend and what was popular with their regulars.Our food was very good, spot on with her recommendations and my wife said her Bahama Momma was great! Look forward to our next visit!“
“Always like to go to the backlot before seeing a movie. I ordered the Bourbon peach smash and was not disappointed. Elise was our bartender today and she was excellent.Vegetarian options: Quite a few vegan and vegetarian choices that are actually good!Dietary restrictions: Have plenty of dairy free options“
Customers` Favorites
“I just want to commend Harbells and their staff and management team!! I placed a to-go order tonight for a salad and some wings… come to find out they forgot to put my salad in the bag(it was busy, things happen!) and before I could even figure it out THEY called ME and the Manager on duty delivered it to me at no charge.Ive worked in food service before and was told that it was the customers responsibility to come back and get it but Harbells was SO apologetic and sweet and made sure to take care of me.Thank you to everyone on shift tonight (1/6/24) i hope you all have a blessed night <3-Mercedes“
Customers` Favorites
“my boyfriend and i had a date night tonight and we were served by Hillary. she was incredibly helpful and friendly and held a conversation towards the end of our night. out of the 3 times my boyfriend and i have been there she was the only server who actually served us well. 10/10 experience!!!!!!!“
Customers` Favorites
“Pet friendly and excellent food and service. Will definitely be back.“
Customers` Favorites
“Server Bre is awesome. Can't say same about management. They insulated our table to the point we had to. Won't be back!“
Customers` Favorites
“Couldn’t be seated in patio, reserved (says hostess)…. What’s up with that, no one showed up. I went out there after no one showed up there after a couple hours (brunette bartender had no answers, thought I was being rude asking about it being open, so had an attitude, said “well, you can go out there but you won’t have service.” Great attitude, right? Ginger bartender and server Faith made up for it. Those two were great.“
Recommended
Customers` Favorites
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“Fantastic live music and great people!“