Customers` Favorites
Customers` Favorites
“Get customer service. They move the cars very quickly.“
Customers` Favorites
“Just wanna give some credit where credit is due. I stop in a few mornings every week and get the same thing. Your employee, Jason saw me in line and had my drink prepared exactly how I like it as soon as I got to the counter. I have years of service industry experience and know great customer service when I see it. Thanks Jason! �“
Customers` Favorites
“Their service is great! Their food is great! It does get a little irritating when you have places to be and the people in front of you are ordering multiple dozens though. But that's not on the business. They have call a head ordering for those reasons though.“
Customers` Favorites
“Friendly staff, great donuts. We drove almost an hour to try them for the 1st time and we were not disappointed. Our son has food allergies (milk and egg) and they did a great job answering questions and even pointing out other dining options in the area for us to enjoy eating out with him and not having to worry about his food allergies. We hope you know how much that meant to us.“
Customers` Favorites
“Ordered donuts for an event and picked them up this morning and they are fantastic. The dough is so soft and light and while you can smell the sugar the taste is just perfect and it isn't too overpowering. They have perfected the donut.“
Customers` Favorites
“We have a fabulous contractor on our property who has brought us treats from your amazing bakery…chocolate croissants and today, delicious cupcakes...almost too beautiful to bite into! We are new to the area but a visit in person is a must. A big thanks to John for his generosity and the best bake goods we have ever had. Baking from scratch with fresh ingredients and your skill produces the ultimate treat!“
Customers` Favorites
“Pretty good! I LOVED the creative themed donuts and zang decor. It is very popular so it was quite crowded and not easy to find a seat for a group of 5. They had great deals for half and full dozens which also applies to the coffee. My favorite part personally. The workers were efficient and friendly. The only maybe negative thing I'd say which is really quite minor, but some of the donuts veer on the sickeningly sweet side. The simple glazed was far sweeter than all the donuts in this picture and two of them had white chocolate on them (the blue ones). This might not be a negative for some other people but we had a lower sweet tolerance.“
Customers` Favorites
“I stopped here before work one morning and I’m glad I did. I got the jelly filled donut (iced) and a blueberry cake donut and they were fresh and delicious. The donuts were soft and sweet but not overpowering. They have a drive thru option which was very convenient for me. The staff were very polite and friendly. Excellent customer service. I would definitely recommend if you are in the area.“
Customers` Favorites
“Adorable cafe with delicious food and amazing employees! I've been there a few times, and it's always been a delight. I love the classic tiramisu, Hershey mochi balls, ube soft serve, and caramel creme brulee.The decor is so cute and pretty, and they have a big whiteboard and markers for anyone to use to write and draw. There's also some claw machines with some cure plushies. I tried them with some friends, and we all won stuff.The workers are all very kind, too. They're very welcoming and super fast with making food and drinks. I can't wait to come here again!“
Customers` Favorites
“I FOUND IT!!!I am beyond thrilled to have finally found a perfect cupcake. The perfect everything else was a bonus! This cupcake is moist, soft, fluffy and absolutely perfect! I'm very impressed because I'm incredibly picky. Keep up the great work! ?Also, the staff working today were all very friendly and helpful.“
Customers` Favorites
“New to Berea, we thought we'd visit. Got 2 coffees and donuts. I've never ordered a coffee with cream and sugar and had someone else prepare it perfectly without even asking how much of each! But they prepared it perfectly! Donuts were amazing too!“
Customers` Favorites
“My husband picked us up paczkis for Fat Tuesday ! They were amazing ! Super fresh and fluffy filling. Will definitely be coming back ! Thanks for a great experience!“
Customers` Favorites
“I was passing through the Cleveland area, and I always look for interesting places with unique gluten free options to set as my destination. I knew I'd be getting in close to closing, so I called ahead and the owner was kind enough to set aside a couple of GF donuts for me. My plan was to eat one, and take one with me for later on my road trip. But, that didn't happen. I ate two immediately and have zero regrets. They were amazing! The whole visit was great. I chatted with the owner while I ate my donuts. Great guy. I saw another review from today that was negative. My only guess is that Thadeus was reviewing the wrong place. Those were some of the best donuts I've ever had.“
Customers` Favorites
“I was just driving by and in the mood for a donut. Glad I stopped in. Nothing compares to fresh made donuts from small shops like this. Pleasant experience. I enjoyed seeing the old news clippings and history about the donut shop/owner and all the family pics that decorate the countertop.“
Customers` Favorites
“Great baked goods and coffee, served by good people. Highly recommend.“
Customers` Favorites
“We hadn't gotten donuts from here in awhile so we had some sent via Doordash to a friend's for their birthday who took a picture and said they were awesome! So, we ordered some for ourselves the next day and they were excellent. Plus, got a $2 off coupon.“
Customers` Favorites
“I love this Dunkin! They are so fast and friendly and remember my order! Thank you! I always get pumpkin spiced iced chai with almond milk, with the decorations on top lol!!. My fav and when i get that first sip...i know they did it right, thank you tower city Dunkin??? “
Customers` Favorites
“Nothing beats a warm Krispy Kreme donut fresh out of the oven. Yum!A special shout out to the two girls working the counter on 2/17/24 at 5:30pm. These two definitely went above and beyond with their service. I was so pleased I asked where their tip jar was. Their reply was “we don’t have one”. I told them I wanted to leave them a tip to which they replied “we aren’t allowed to accept tips”.So unusual in this day and age where most places prominently display a tip jar at the register. And many credit card machines try to coerce you into tipping.While the Akron Krispy Kreme is closer to me I drive out of my way to come here. This place is so much cleaner & inviting. Plus the staff is much more helpful.?????“
Customers` Favorites
“It's good that they are only open on Fridays and weekends. I'd be 600lbs otherwise. Hard to drive by without stopping for a delicious treat on my way to work. Good old-fashioned homemade donuts. They seem much less processed than the grocery stores or gas station donuts. Well worth $1.50 each.“
Customers` Favorites
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“I am here at least 2-3 times a week on my way to work and the employees are always so friendly and always repeat my order back to me to make sure it is correct. I truly enjoy coming to this Dunkin!“