Eleven
$$$ • American, New American, Vegan
Hours:
1150 Smallman St, Pittsburgh
(412) 201-5656
Customers' Favorites
Smoked Mushroom Risotto Croquettes
Oysters on the Half Shell
Hanger Steak & Fries
Dark Chocolate Cake
Ricotta Cavatelli
Candy Bar Dessert
Braised Short Rib
Banana Cream Pie
Seafood Tasting
Trio of Sorbets
Eleven Reviews
Ratings
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Hours
| Monday | 4:30 - 9PM |
| Tuesday | 4:30 - 9PM |
| Wednesday | 4:30 - 9PM |
| Thursday | 4:30 - 9PM |
| Friday | 4:30 - 10PM |
| Saturday | 4 - 10PM |
| Sunday | 11AM - 2:30PM 4:30 - 9PM |
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My partner and I chose ELEVEN for our anniversary dinner, expecting a night of delightful dining. Unfortunately, our experience was far from it, leading me to leave this 1-star review. From the onset, the ambiance was uncomfortably dark, making it difficult to even see our surroundings. The first major issue arose with the service; despite clearly stating my walnut allergy in the reservation, we were served walnut bread. The server’s response to this serious oversight was nonchalant, with no genuine apology. The service throughout the evening was intrusive and disorganized. Our server, although described as tenured, was overly hyper and made us feel uncomfortable, particularly with her insistence on rearranging our table and prematurely clearing dishes. The pinnacle of our disappointing experience was the food quality. Our pork entrée was undercooked to the point of being nearly raw, and when raised with our server, it was met with indifference. What makes this experience more disheartening is the lack of acknowledgment of our special occasion, despite mentioning it during reservation. This lack of attention to detail and customer care was surprising and unacceptable. I reached out to the management, hoping for a resolution. However, their response was unsatisfactory, offering only an apology without any tangible action or compensation for the ruined special evening. This dismissive attitude towards a genuine concern about food safety, service quality, and overall experience is alarming. As a result, I feel compelled to warn potential patrons. If you’re seeking a place for a special occasion or just a pleasant dining experience in Pittsburgh, I’d recommend looking elsewhere. ELEVEN, in my experience, has shown a disregard for customer satisfaction and safety, and their handling of feedback does not inspire confidence in their service.