39 Rue De Jean

$$ • French, Brasseries, Pet Friendly

Hours:
39 John St, Charleston
(843) 722-8881

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39 Rue De Jean Reviews

Restaurantji Rating
3.7 (1310)
Restaurantji Rating

Myself and 14 other individuals patronized this establishment and it was the worst experience ever. All of us did not arrive at the same time, our reservation was for 1230 but some of us showed up a little earlier. The hostess was nice. When we sat down the manager prepped the table and gave us water. Our waitress arrived and would take a drink order, leave for a long period of time, bring the drink back and repeat the same action. We were squeezed at two tables and requested to move. At this time we had been there over 2hrs. We moved to a larger table. The waitress finally took our order. The food was not appetizing. I ordered a burger and it was overcooked and dry. There were no refills given on the water until asked. Fast forward, a cake was brought to the restaurant, they had it in the back. They brought it out and told us we could not cut the cake, only they could. So we had to sing happy birthday then give the cake back to them so they could cut it and put it in cake slice trays (that was brought from home, the birthday girl is a baker) and hand it back to us. By this time we’ve been there 3.5hrs. It was time for the check. They already told us we would only have 1 check but they’ll take multiple payments. So we thought we’ll just let them know what we had and we can cash out. Then we were told they could only split the check evenly. First check she sat on the table was $432, so everyone would have to pay $30. Some ppl paid in cash and had to go. The manager then comes out with a handwritten note saying the balance is $487 after receiving $190 in cash. Where’s the itemized bill??? Then we get the bill and just told him to split the remaining balance on the ticket, which should have been $46 but somehow everyone got charged $52. By this time we were too tired to ask questions and argue. We’ve been there 4hrs and was about to be late to our next event. They do not accommodate well for large groups, at least not ours. The staff is scared to deal with the customers and constantly ran and got management. The food is subpar and overpriced. 4 hrs to feed 15 people in a practically empty restaurant is ridiculous. We did not feel welcomed at all and definitely will not return to this establishment.

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39 Rue De Jean Menu
39 Rue De Jean Menu

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Hours

Monday 4 - 10PM
Tuesday 4 - 10PM
Wednesday 4 - 10PM
Thursday 4 - 10PM
Friday 11AM - 10PM
Saturday 11AM - 10PM
Sunday 11AM - 9PM
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