El Jalapeño Mexican Grill - Ladson
$ • Mexican, Vegetarian
Hours:
3786 Ladson Rd Ste 203-204, Ladson
(843) 695-8933
Customers' Favorites
Recent Reviews
Calling this "Restaurant" disappointing is giving this DUMP a compliment. Disrespectful, and rude seems to be part of their training manual. Customer Service is non-existent in their vocabulary. The staff thrives on creating tension with the customers. Johnathon is only the "Manager" by title. Perhaps "Johnathon" should take a leadership course, and teach "his" staff, and himself on being more courteous to the customers. SUMMERVILLE/LADSON do not waste your hard earned time or money at this place.... Yall deserve better. The question that FB asks is "How can Jalapeno's improve?" Answer is: For the owners to clean house, or get out of the food and bev industry.
The food comes out fast and the staff is friendly. The portions are large and the drinks are excellent!
Ratings
Menu
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 10:30PM |
| Saturday | 11AM - 10:30PM |
| Sunday | 11AM - 9:30PM |
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They messed up a drink order by adding way too much salt. It must have somehow got in the whole glass instead of being just on the rim. They refused to refund my money. They said “we don’t remove drinks off the bill even if it’s incorrect” Everyone at the table tried it and said it’s not drinkable. There was no empathy or anything. Would not recommend. Wasted $10 on something I could not drink. Horrible. Even more horrible, they insisted on no refund even with the glass still full.