“Always friendly and the food is right in par with what we expect from sonics6/1/ 23 update: it is worth noting, we went to sonic last night after church with another family (12 of us total). It was already fairly busy and I was surprised to see it good came out quickly and accurately. The crew last night was working very hard, was quick. And friendly. Cudos to a group of kids that are doing it RIGHT! And working with smiles and respect.“
“Very prompt response and food was good. Service was great with a sweet heart carhop. I had corn dogs, hubby had the #1 burger combo, dog had a cheeseburger. I would have taken a picture of corndogs and cheeseburger but Quincy the dog got one of my corn dogs before we could grab it. So he had a cheeseburger and a corn dog. He was very happy. The only complaint we have about Sonic is that their drinks have gotten ridiculously expensive. But if the dog is with us Sonic is our go to place.“
“Barely maintains a 4 star review over the years it's been hard to maintain quality of service and expediency. Hopefully they improve in a few more months or I'll be dropping the stars. It's gotten a little more pricey and food isn't almost worth buying from “
“I had a car full of loud hungry boys after game day and Alexa went Above and Beyond making sure our order got sorted out. She was absolutely the sweetest and so patient ? I hope this Sonics manager sees this review because Alexa definitely deserves some recognition!!!“
“I’m an ice addict and they had no problem letting me order 2 bags! The lady who took my order and Alexia was so nice and energetic at almost midnight! Love it! I might add my reg sonic is on Lascassas pike but shut down for remodel so I have been forced to go to memorial and they never want to sell bags of ice! Thanks again for helping me out!!!“
“I came to this location to pick up a QP double cheeseburger. I got home and it was not what my husband ordered. (But in fact, it absolutely was!, he called it the wrong thing) I returned back because he was adamant that the burger was wrong and the order was wrong. So, I explained at the drive through that what we ordered was not what we got. The gal didn't even question me, she simply told me to pull up and they would give me the QP double cheeseburger. Sure enough, a young man comes out with the burger, so polite and patient. I said wait, this looks like the same burger. Ugh. I took it anyways, said thank you, and called my husband. I said What you are ordering apparently is NOT what it's called. So, I pulled into a car port. And F.Timed all the burgers. No sooner than 1 min. Ms Arianna (the manager) comes out to my port with concern, she truly wanted to address my issue. She didn't introduce herself who she was, she asked what happened, and after my husband realized he asked for the wrong burger and called it something else. I was willing to take the original burger and the corrected burger and go on my way. I apologized to her for the crazy mess and appreciated her even checking on me. She must has seen my distress somehow from somewhere. She, said, she would correct it, no questions asked other than, did I want it with everything on it. She was willing to wait for my husband to confirm. He was apologetic...she didn't even bat an eye, she addressed it, and shortly after, a young man came back to our van with the correct burger. The SUPER SONIC double cheeseburger. I was so touched. I told him how awesome Ms Arianna was that she did what she did for OUR mistake, not the crew. He smiled, he knew what I meant when I told him how awesome she was. He smiled and agreed 100%. What a great team leader, an amazing team and a absolute honor to have such EXCELLENT customer service on this day. 3/16/2024 at the 6:30pm shift. Thanks guys. Thank you for being our crew in the Blackman Community on Fortresses. And thank you for going above and beyond for US and all the kids and students that frequent your location. We are truly blessed to have such professionalism. You completely demonstrate it for our young folk Ms Arianna. You deserve to be acknowledged, you and your team. Mahalo“
“Not sure if they were short handed today 1/21/22 but the girl taking out orders and handling things in the kitchen and taking orders was HUSSLING! Not sure what her name was. But she was professional, calm, and organized. Well done! Will be coming back!“
“I love their drinks, especially the diet cherry limeade. I usually get a corn dog or a grilled cheese. My new favorite for a limited time availability, is the dill pickle fries yum!!! I like them with ranch dressing or just plain. I occasionally get the chili cheese coney, it’s really good and reminds me of eating those with my Mom as a kid ?. I also like their hot pretzel twist with mustard or cheese sauce.“