“This location is usually super good! Watching the crew is like watching a well oiled machine. The reason I gave 4 stars is because the middle of my potato egg bakes were frozen. I understand they're busy in the mornings, but they should still be serving hot (or at least warm) food.“
“I visit the Starbucks every morning Erica and the manager are amazing. She’s one of the best drive-through person amazing personality great person I get a small coffee and ice every day and what a service thank you guys thank you so much.“
“It's in the Margaritaville Hotel so it was full of dumb tourists but the service was prompt and food and drink quality was on par with other locations in town.Parking: No free parking but a pay lot is close by.Wheelchair accessibility: You'd have to go through the hotel entrance and around to get in through an accessible door.“
“This is one of my favorite starbucks locations. The service is fast. The attention to detail with my order is excellent and the seating is comfortable enough for me to have spent an hour and a 1/2 or so working on some laptop things. 10 out of 10 would recommend.Wheelchair accessibility: This location is all at ground level and has properly spaced seating arrangements inside for access with a wheelchair, Walker, Crutches - whatever used as mobility support.“
“I am from out of town and have been coming here all week on my vacation, and this is hands down the best Starbucks I’ve ever been to. The team is polite, efficient, well mannered crew I’ve ever seen. They greet me when I walk in the door and make sure I am in and out quickly, with consistent quality of drinks. Will be back when I am back in town!“
“Had to get my car towed from the parking lot. It was a stressful situation. The sweetest barista came out to let me know if I wanted anything that it was on the house.I really appreciate that! It really made my day, and was the start to a long chain of people being so kind to me. Thank you ♥️“
“This location never fails to impress! They are consistently on top of their game. Today I had the pleasure of having Hunter serve me at the drive through window and she is just an absolute gem. I hope the management at this location know how truly blessed they are to have such an outstanding team to support them.“
“This review is about how LOVELY the staff here is. I started coming here twice a week when I would finish up a run with my pooch. No matter how busy they were they always made sure that my dog had her pup cup and kept me posted when my favorite seasonal drink was about to be out for the year. The location is always clean and cozy.“
“I needed a little bit of kindness yesterday, and I received it from one of the staff members there. I plan on learning your name to update this form. After coming to get a pup cup for my dog who was scheduled for euthanasia later, the barista noticed my sadness, gave me a free coffee, and came to sit with me and my pup while she ate her last snack. I wish more people had her kindness. Thank you so much.UPDATE: HER NAME IS MADDIE :)“
“Awesome location of Starbucks! Staff is cool and fun. They get the orders out fairly quickly.Peak hours lines move swiftly. Drinks are standard. It’s crowded but clean and spacious. Conveniently located inside the mall of green hills, it always comes handy to pick up some coffee while shopping ?️“
“They have the Greatest People working here I LOVE too stop for my Frappuccino and see my LGBTQ Family Starbucks needs to make a car airfreshner with the smell of the coffee and change it and the whole month of JUNE is GAY PRIDE MONTH ?️? ? and say come in and enjoy our PRIDE COFFEE in Fall Pumpkin Pie Spice and Christmas Peppermint or Egg Nog the Spring Time Fruit smells with the Smell of the Starbucks COFFEE and the TEAS will make people think O yea it Smells like it's time for a StarbucksVegetarian options: I LOVE the oatmilk almond milk they have something for everybodyKid-friendliness: The people there are 2 others I go to are like Family you need to open one on Dickerson Pike across from Skyline Hospital there's a Walmart Supercenter a Lowes and people going to work in Nashville right there by 65 & 24 and the other freeways“
“This place has the best vibe of any Starbucks I’ve been to. I work across the street, so I come in often and they are always friendly, more awake than me, and I absolutely love the current staff and store managers. Awesome job all of you at the store. I could get coffee anywhere, but I enjoy going here.“
“Popped in, as I was parched! Took and ice water and redeemed my reward points for a vegetarian entrée consisting of boiled eggs, cheese, fruit & bread. It was filling & delicious...wished the ice water would have had more ice...sat outside, in the shade...I like it when there's a chair for me :)“
“This is my go-to Starbucks - I usually don't even place my order until I'm walking up the stairs because they're so quick. The staff and (owner/manager?) are super sweet. As the 'Pick Up' in the name indicates, you do have to place a mobile order vs counter service.“
“I didn't mind this starbucks - it had a nice outdoor seating area that was usable even though it was chilly. Staff was super friendly and my order was ready immediately. It wasn't busy when I was there, but they did have quite the stack of online/app orders ready, so I assume this spot gets a decent amount of traffic.It was a little less organized than many of the starbucks I've been in and seems a bit messy but overall, decent and quick starbucks location.“
“As a soon to be Lifetime Platinum (4 stays) - this is a GREAT Marriott property. Short walk to Broadway. Comfortable rooms. Great Bed and Bedding. Room large and TV GREAT. SHOWER - water pressure excellent. But the people make this hotel special. Special thanks to Louis and Piper and especially Jaziya!! Thank you guys for being friendly and taking care of us!! BTW - excellent Starbucks on site!“
“I had a wonderful experience at Starbucks thanks to Barista Richard! He provided exceptional service with a smile, and his attention to detail in preparing my favorite drink was truly impressive. Richard's friendly and efficient approach made my visit enjoyable, and I'll definitely be coming back for more of his fantastic coffee creations. Kudos to Richard for making my day with his outstanding barista skills and great customer service!“
“Shoutout to Staff for always making sure I leave happier than anytime I walk into this Starbucks, and the crew this Saturday morning for handling the immense traffic so quickly and efficiently. super impressed with this Starbucks compared to the other millions I've been to in the city.“
“Cute little spot to grab your favorite SB drink but it does seem to be ran by Hilton employees? The few times I’ve been here, everyone behind the counter was in casual clothing (which isn’t detrimental to your coffee taste but more of perception thing). No free wifi, you are able to connect to the Hilton wifi if you are a guest to the hotel otherwise prepare to use your hotspot. Also, the only real seating area they have is in the Hotel Lobby.“
“More coffee than you can think of at good prices as well as espresso and fruit drinks...well, too much. The staff were very friendly with a smile and if you asked about something they go the extra mile to explain. And if they're not sure, they look it up for you. The best is that they have special order drinks you can fine on line and if you have an idea of your own...if they have the ingredients...they'll make it. I can't believe that this is the first year I came in a Starbucks but it won't be the last!“
“Stopped by on the way home from Nashville, my folks are very picky with their coffee and having worked at a college Starbucks in Murfreesboro I wasn't confident they'd get what they asked for. Person at the counter was very accommodating and everyone got exactly what they'd asked for with no problems. Staff was all very polite“
“Friendly environment professional ? I gave a 4 on service because they were busy with numerous orders, and I don't think everyone was doing their part on helping things run smoothly. Not that the service was "BAD". I JUST felt for the ones probably feeling overwhelmed at times. Your doing great.“
“Generally, I find this location ok as the in-store units go, but as others have mentioned it can depend heavily on who is working and their level of experience and knowledge. I steer clear of complicated orders and stick to the simpler of my go-to favorites and 9 times out of ten have a good experience. If you show up rattling things off the secret menu and discussing how hot the foam is, probably you will end up frustrated.“
“Shout out to Bobbie ! I decided to stop by after putting gas at 7-Eleven Before class… Upon paying my card was declined and so was my Apple Pay. After which it notified me that the charge went through on my end, I called my bank just to be met with a 30 minute wait time for a rep. She ended up comping me and made my pistachio frappe. Thanks so much girl! Night class will go by that much more quickly now! You made my day???“
“We got drive through service and were in a hurry, even though there we eight cars ahead of us they managed to keep the line moving. I got the incredible sandwich and it was a good choice, had it for the first time and will order again. I also ordered iced chai late, that was a bit to sweet for my taste, but good.Vegetarian options: The incredible breakfast sandwich is a good choice.“
“My review is for the Starbucks located inside of the Kroger. Seems like most of the reviews here are for the Kroger, which doesn't seem to impress many folks, but this Starbucks though...I pop into this Starbucks usually once a weekend to scoop up my Iced Coffee and pastry that I order through the app. This is one of the only store based Starbucks that actually allows you to order on the app, so that is already a huge bonus for me! Additionally, the other difference with this location is it is a great size for an in-store Starbucks and instead of a build out, it is actually built into the stores layout. Staff is always friendly, drinks are always perfect and experience is always solid. No issues here, will certainly be back!“
“Patiently helpfully kindful well Manor Starbucks team members server ice coffees and delicious donuts and more keep up the amazing great work Starbucks y'all are doing great words of encouragement pass it along please and thank you ???“
“Love that Nashville airport has Starbucks! I always order from the Starbucks app so that way it’s always ready for when and so don’t have to wait in the most of the time long line! Coffee tasted perfect and was hot the way I like it! White chocolate mocha without whip is the BEST!“
“Wow, this Starbucks is incredibly spacious! There are several tables and chairs available. I believe it's designed to accommodate the students from the nearby University. The interior is nicely decorated and well-maintained, despite being quite busy. The staff efficiently handles orders, ensuring the food and coffee are served quickly and hot. Moreover, the people there were also very friendly. I thought I took more pictures. Oh well, next time.“