Chick-fil-A in Houston

“We were traveling back to San Antonio and were routed through the Phoenix Airport. Given that we were hungry, I opted for some Chick-fil-A, along with waffle fries and a drink. Also, given this is the airport, you pay a premium price for food.All items served were good, the staff was fantastic - even though they were very busy.This one was in Terminal D, and they were a couple of other selections in the area. A la a burger place and a beverage place (see picture).Seating is tight during the busy times.I hope you enjoy your experience.“

“This place is always great! But today they went above and beyond and I wanted to share it. I had a crazy morning and missed breakfast but decided to still get lunch there. They had a breakfast surprise in my order and maybe it was the universe balancing out but the fact that they even give away their left over breakfast to their customers says a lot about their customer care. Keep up the great work!“

“We dined in for breakfast around 10:00 am on Saturday and were immediately greeted when we walked in the door by one of the cashiers. The restaurant was clean and the staff were extremely friendly. Tiffany came to our table multiple times during our visit to check in on us and to see if we needed anything. If I am ever in the area again I would definitely dine in again!“

“Very consistent product. The chicken has a unique flavor, and you know it will be good every time.The fries are good, and about 50% of them are amazing. The crispy ones, yes. The rest are kind of so so.Their ice cream and shakes are outstanding.Service is always top notch, especially for a fast food chain. Incredible training or something.Lines are long due to demand, but what can you say? Success results in demand. The lines do move fast.Three places must practically print money.“

“This is the world best chicken house. I don't understand the hatred to the restaurant owner. I guess only people with the most money and bigger microphone can be the haters.Kid-friendliness: Kids zone great, and the crew towards kids are great.“

“Wow! This location is by far the best one I been to in a while. From the food to the service to the place itself. The two ladies working the floor greeting customers and delivering orders go above and beyond and NOT in an obnoxious way like some restaurants do. Just left there, it’s a rainy day and all these workers kept coming in with muddy and wet/boots, well as soon as they would leave the two ladies would clean it right up along with the tables, this location is spotless including the restrooms! My order was made right, delicious and came out in only a couple of minutes. Even as I got up to throw away my tray/trash, one of the ladies told me “it’s okay sir I got it” I mean cmon man ??. Hope all shifts run this way at this location. If not then props to the morning/noon shift working 3/25/2024. Great job!“

“Definitely an excellent choice in the immense Houston Airport. Not far from the baggage control terminal B. Very fast in ordering. For lovers of fried chicken, Chick-fil-A is a guarantee! Advised!This is an excellent choice in Houston Airport. It's near baggage control and terminal B. Ordering are very quick. Chick-fil-A is a guarantee for fried chicken lovers! I highly recommend it.“

“This is a chic filet. It does everything chic filet is supposed to do.I do think this one is busier than others I've been to. I've hit most of them around and this one seems more hectic.The place was fully overlooked like chic filets are but again I want to state this one is on steroids.Parking lot is crazy packed, both drive throughs are packed, inside counter has lines, pick up area is stacked too, etc.I guess it's just the location.“

“First time at this location a few days ago and I really had a great experience. Micah took my order and made sure I was 1000% satisfied. Clean and very friendly staff. I HIGHLY RECOMMEND EVERYONE to stop by and grab a bite. ???Wheelchair accessibility: Ramps are available and clean.“

“I Love Chick-Fil-A but I never sat inside to eat ever at any location, but on this cold cool evening I decided to eat inside to get some soup and a shake after leaving the Dentist. I had Service from the Director Mr Chap he was smooth with his service and had a great smile to go with the vibe. He checked on everyone and everything dinning in once he got to my table he came over asked if we needed anything and how was the food once we said It was Great we then got caught off guard he took our tray and dumped it. Even my hubby said now thats a Gentleman You guys at this location is the bomb but as a company they know how service is supposed to be Thanks to All and Happy Holidays Love ya Mr. Chap ??“

“Customer service was pleasant and professional. Food service was fast and also professional, and the food was fresh and did taste good. Playground was nice too. Lots of people were there to eat inside so parking took an extra moment, but turned out it was worth the wait.“

“Fast, friendly and fresh eve in the pouring rain. I appreciate the fast service I went to another place near and left because the service was poor. This place was so fast.and the line was really long but they moved that thing! We got our food perfect 10/10 no complaints. Everyone was super nice !!!! Loved it !“

“Chick-fil-A is always the best place to go if you want quality service and great food. I came here with a friend we immediately got attended and the environment was quiet but nice It was also very clean and we got our food very swiftly Great “

“was assisted by Jorge Perez during my recent visit to Chick-fil-A, and he did an outstanding job. Jorge exhibited exceptional customer service skills, demonstrating attentiveness, professionalism, and a genuine desire to ensure a positive experience for each customer. His friendly demeanor and efficiency were truly commendable. 10/10“

“Great place to fulfill your chick fil a craving if you work in the medical center. The food is consistently good, the people are friendly enough and no matter how long the line is it moves really fast, because they have someone on all the registers. I especially like their salads and Mac and Cheese! Oh bae never come and have something be sold out, but they do have limited hours during the week and they closed Saturday and Sunday since it is slower on The Weekend in the medical center. This location is in the building with the water fountain behind the Houston Methodist cafeteria.“

“A nice chick Fil a, just the right amount of friendly but not overwhelming. Food was ready before I could check my phone.Parking: The parking directly around the building is usually very full and hard to get to you may want to park at the lowes and walk over.“

“What can I say! Dani has the most outstanding, bubbly and beautiful personality! She goes out her way to make sure your visit is on point l, customer service has gotten so much better from when the store was open but my review is based on Dani. She’s amazing her smile her friendliness just everything is A1. Keep up the awesome job Dani ❤️?“

“I’ve never had problems with this Chil fil a but today is a little off for them. I ordered a market salad and instead got the spicy southwest salad… even though the sicker on the lid of the salad says market salad. I’m not too upset bc I know it’s going to be a good salad, but just not what I was craving. Plus when I got to the window, they told me a wrong name, I corrected them and still got the wrong salad. Agh“

“I don't know what restaurant any of these reviewers have been to. This is literally a storefront within a hospital cafeteria. There is no drive-through, and they don't serve many of the items that people are complaining about in these very old reviews. They serve the chicken sandwich, nuggets, and fries along with a few additional items. It's not made to order, so it may not be as fresh as your custom to, but I can assure you of familiar taste in a hospital setting is a good thing.“

“VERY RICH ? EXCELLENT SERVICEParking: very good?bme and parked without problems?Kid-friendliness: YOU CAN ORDER FROM A BURGER ? TO A SALAD ? AND THEY HAVE GAMES FOR THE CHILDREN WHILE THEY GIVE YOU YOUR ORDER... YOU CAN CONSUME ON THE PLACE“

“Every time I grab lunch or breakfast the staff is always pleasant. Some of them know me by first name. My orders are accurate and the service is good and quick. This is a busy location because it’s in downtown and the wait isn’t long. Everyone loves Chick fil A!“

“I already love Chick fil A but this location was awesome. The cashier at the front counter greeted us with a smile and took time with us while we were ordering. I was surprised that for dine in they have someone deliver your order to your table instead of us going to the counter to pick it up. That was a nice touch!! The restaurant was clean, nice atmosphere and friendly faces throughout. Our food was hot and prepared exactly how we wanted it. Great service!!“

“Parking: Depends on when you get there to get close to chick fill A but it is more space outside very close nearbyKid-friendliness: Very nice atmosphere and safe for the kidsWheelchair accessibility: I don't use them but they are there“

“As always, chick fil a does not disappoint. I ordered and they literally handed me my order right there. I froze up because my brain was like "wait, what??" Service is excellent, food is excellent, and they seem very kid-friendly.Vegetarian options: You would have to make a special request to get salads and wraps made vegetarian, but the vegetarian versions aren't worse than the meat-filled versions. I'd argue they're actually better.“

“My wife and love the salads there, we go a couple a month. Always great, highly recommend!Parking: Lots of parking places. After COVID there seems to be way more people using the drive thru.Wheelchair accessibility: Yes plenty of room and handicap tables.“

“The place is absolutely amazing! The staff is incredibly friendly and they serve food quickly, even during busy periods. I hold a special admiration for Rey, whose customer service is unparalleled. He not only remembers my name but also my order; it's these small gestures that genuinely make customers feel valued and special.“

“I ordered some breakfast from this location and I will say I was not impressed with the delivery, but the way they handled the issue is why I'm leaving a 5 star review. Took over 2 hours to be delivered and once arrived there was an item missing. I called very frustrated and the owner took my call. even though I had a bad attitude towards him he was nothing but kind and respectful and made sure my issues were taking care of. He personally delivered the missing item and gave me a full refund for the trouble and apologized in person for the inconvenience. Sometimes things don't always go the right way but he made sure to make it right!“

“This is a hard review. We love Chik fil a and we go there very often (everytime after the kids' baseball games), however the reason for the 4 stars is that they close the kids playground after 6:45 pm. If only they could keep it open until 8 pm it would be great!!!“

“I visited Chick-fil-A late one evening at Willowbrook mall Houston and wasn't completely pleased with my order .Manager Rennee was informed and called me the same night to make it right. complete makeover and the food was magnificent. Thank you for such good customer care. Mae Wartell“

“This location is difficult to get to, as it is in the parking lot of a Home Depot. The Home Depot parking lot, and therefore, the entrance to the Chick-fil-A, is always crowded with day laborers looking for work, which makes trying to enter the drive-through line very awkward because you're being flagged down by the laborers who hope you'll be a prospective employer. If you don't mind that sort of thing, then you're good, but if you're like me, you'll find yourself feeling bad that you aren't their next job. The restaurant drive-through, however, rarely has a long line, so you will likely not have to fuss with the notoriously lengthy lines like at other locations. The food is as good as any of the other locations, and the service is on par with other locations, as well. Leaving the facility is easier than getting into it, for sure, but you inevitably have to pass the same swarms of laborers you waved off when you first entered. So, if you are looking for a short line (or a day laborer or two), then you'll find this is the perfect place to get both.Parking: Covered this in the review“

“I am not a big fan of Chick-fil-A Still don't understand the hype I mean I will eat it if someone else buys it..for example the only time I've had their meals was when we had lunches at work However I LOVE their vanilla shakes! Recently a friend introduced me to their tortilla soup and OMG!!!! Soooooooo good! Tortilla soup was never appealing to me however this was a game changer for me The sad part is I found it was seasonal and only served in winter months but on the other hand my waistline will appreciate it!!!“

“I visited chick - fil - a on 1/10/2023 at 1:30. I ordered with Jaxon at the front counter and he is one of the nicest most attentive customer service employee’s i have had the pleasure of ordering from in a long time! Throughout the entire order he displayed a level of care that went above and beyond the typical Chick - fil - a my pleasure and throughout the whole interaction he never lost his smile! Keep Jaxon around!“

“Have always loved their food, BUT seems they are starting to go the same route as McDonalds. Harder to place order when both stops in the drive thru are with employees that are hard to understand since English is not their 1st language. Had to repeat my order several times! Aarrgghh!!!“

“This location is always extremely fast and friendly. They have never gotten my order wrong and make sure they let you know if your receipt has a surgery for a free item. I frequent here before work because it’s close to my jobKid-friendliness: They have smaller portions for children as well as simple items that they can choose from.“

“I went there today to grab a lunch before my next class. It was delicious the food was prepared well and fresh. Even though this Chick Fil A is for Most UHD student it was a great place to eat. The service was proficient and I would definitely come back there again.“

“I always leave happy. The employees seem sad half the time I'm there though and the service is a little slow compared to the Chick-fil-A off 45 and crosstimbers. Crosstimbers always have enthusiastic exciting employees who are so pleasant to speak to and there could be like 15 cars in the drive through and orders will be flying out the window perfect and ready. This location can have 5 cars and have 3 cars waiting for orders. I'm still happy with my food but maybe give the employees outside taking orders some coffee lol or something to wake them up cuz they don't smile alot or lack ppl skills.“

“Chicken Fila holds a special place in our Christian community, respecting Sundays as a day of rest while offering exceptional militia-style service in food delivery. Their dedication to efficient service is truly remarkable.At Chicken Fila, they have mastered the art of fast food, creating a seamless experience for patrons. From the moment you step in, the atmosphere exudes warmth and hospitality. The menu is diverse, catering to a variety of tastes, and the food is consistently delicious.What sets Chicken Fila apart is not just their delectable offerings but also their commitment to honoring the day of rest. This practice reflects a deep understanding of the values of our community, making Chicken Fila a beloved establishment.Their militia-style service ensures that every order is handled with precision and speed, making dining here a delightful experience. The efficiency in food delivery is unparalleled, making it a go-to choice for those seeking a quick and satisfying meal.In essence, Chicken Fila has perfected the art of fast food while honoring the traditions and values of our Christian community. Their commitment to excellent service and delicious cuisine makes them a standout choice for anyone looking for a memorable dining experience.“

“My dining reviews are focused on eating gluten free. The rest of you just don't know how lucky you are. I had a salad, the one with bits of grilled chicken and fruits, with the avocado dressing. It was adequate but what matters is I DIDN'T GET SICK right before my flight. Which is extremely important.“

“It was our 4 year olds birthday. I asked if they did anything for birthdays and they said normally they don't but they can think of something....and boy did they! Ive cream, cookie, a card and sunglasses. It made our daughter's birthday!“

“Well, we went at an off time like 4ish and got right through the drive thru, the guy who helped us order was extremely polite and helpful, as always, delicious food and excellent service. Also remember the fresh squeezed lemonade ? soooo wonderful ???Parking: It gets crowded fast but has a big parking lot and drive thru is well handled.Kid-friendliness: Complete kid menu, not sure what all was exactly on it but all kids love chicken nuggets and friesWheelchair accessibility: I saw ramps at doors“

“Found a new Chick-fil-A right next to the office and they are doing a quality job with the food and friendly service! Today I enjoyed my free cookie reward for being a new regular. Thanks for being so welcoming and keeping your standards high and consistent. You guys are great ?“

“They switch my order with my friend order but the Burgers are good better than MacDonald I'll say the place in under the city so they have tunnels underground which are connected to various places in city and there are so many options for shopping and to try food you must “

“Staff always greets with a pleasant vibe. Even when there's a line or wait, the traffic moves quickly, and the orders are taken and processed within a timely manner. I haven't had an ordering issue or discrepancy at this location.Kid-friendliness: Kids absolutely adore this place“

“Everything about this Chick-Fil-A location is basically perfection. The food is always piping hot, orders are accurate, seating area is clean and sanitized, and service is top notch. Everything I would expect from a Chick-Fil-A and then some. Thank you, Chick-Fil-A, for all you do for the local community. Other than being really hard to type your company name repeatedly on this Yelp review, I only have happy thoughts about you.“

“I love chick fil a customer service amazing as always ???? and the honey mustard there is bussin ????? ? always a great quick and cheap meal, don't let the no Sundays get you down because every other day they got your back. I respect them for losing the business they could have on Sunday even if i don't agree with it. Anyway, go get some chick fil a ? “

“I enjoy going to different Chick-fil-A I've never had any type of problems. When there was an issue, all of them resolved it fast. This location is awesome. One of the best that I have visited. Great atmosphere, I was treated like family. Customers are also very nice. This place attracts like minded people.Just WOWThis place is awesome. I had a small conversation with a lady. Her husband and kids visit when they get a chance. Very positive and polite conversation. Made me feel welcomed.“

“Large, clean, friendly, and tasty. I feel spoiled to live only a half mile away from one of the best Chick-fil-A's in Houston.Parking: Located at a very large shopping complex with tons of parking.Kid-friendliness: Very kid friendly and large enough for more than one group at a time.Wheelchair accessibility: Fully equipped for parking, access, and eating in for everyone.“

“I went to this location a few days ago and at first I was a little upset simply because I ordered a 12 piece grilled nuggets and only received an 8 PC. but the service was excellent. all the employees were very polite! well when I got home and realized my chicken was shorted...I called to let them know just to double check. I was polite about it etc. well the girl I talked to on the phone was sooooo sweet and kind and she offered for me to come back and get a 12 PC nugget for free. and that was really nice! I forgot to go back the next day but either way the gesture was nice!“

“Who cares about the food...Chick-fil-A is a juggernaut. The girl that was helping was the best part of the experience. I was in on 2/29 at 10:55, give or take. She was so great. I hope y'all can pinpoint who I am talking about. If it wasn't sincere....she has to go to Hollywood. This was the best service ever. I really mean that.“