“If I could gibe them 1000 stars I would. The energy in here is Amazing. The staff is beyond friendly. They are always engaging with the customers and other employees. The Store Manager April Lsedore is AWESOME! I let her and her staff know how I love it here when I come to change my work scenery as I work from home. The last Starbucks that is closer to my house, did not make me feel this way. So please KUDOS to this AMAZING TEAM here at 1400 Nasa Rd. 1, Houston, TX 77058. Special shout out to Maya, as she makes you feel right at home. She is SUPER FRIENDLY. The energy in here is intoxicating. You just want to take it all in. They make my work day so fun and easy!“
“I love this location every one is sweet and on point, customer service is a A plus. .. this is my third time at this location but I love ❤️ t .. same experience and I’m picky about my customer service!!! Keep up the great work i literally go pass UHD to come to this location!!!“
“I would highly recommend visiting this location the staff was great. The greeted everyone with a smile and there wasn’t long lines. I don’t drink coffee but I like going there to work and have meetings. This location was bustling with meetings.“
“This coffee ☕ franchise restaurant has the best customer service. The happiest employees. And probably the best version of the Houston view of locals who call this place home ??. The African American or Black ? morning manager deserves a promotion. She is very exceptional at her job description. I would also recommend this particular Starbucks for training. As well as a awesome chill spot. The folks who sit here in conversation would be perfect for a conversation. Especially about football ?, politics, & local reviews.“
“One of my favorite places in the mornings, good service, very pleasant, all the workers feel that there is still respect and education when you go to this place in the mornings. You order a large coffee and when you look there is all its contents and with all the specifications you ordered ♥️“
“They didn't top my mocha frappe with chocolate, I had to ask.I went to redeem my birthday treat, but the cashier messed it up, and I didn't even get a Happy Birthday, like I have on other occasions. Anyway, the manager gave me a refund for my birthday reward.Parking: It's not a big parking lot, so sometimes there are no spaces left to park.“
“Bless you baristas who fuel my days with your precious caffinated beverages. I honestly have not disliked a Starbucks location. You meet new people in each one. If someone makes a drink and you don't love it, they will remake it. Yes, you will have to wait for it, but the fact that they care so much to make sure you enjoy your $$ purchase makes this my favorite coffee spot.“
“Hands down the BEST Starbucks I've ever been to! Ceecee made this trip wonderful! She was so cheery and even though she was busy she made sure to be quick while also polite and positive! I don't think I've ever seen a happier Starbucks barista!“
“Stopped here for the first time to do work and drink coffee. The customer service was FRIENDLY and PHENOMENAL. The vibe here was really cool. The restaurant was clean and the bathrooms were Buc’Ee’s clean. Takena was AWESOME as were the other baristas. She was attentive and friendly. I will be returning.“
“I was greeted with smiles, courtesy, and a warm welcome upon entering. The staff made my coffee, (a double cupped Caramel Macchiato) exactly as I asked for it and it was delicious. Everything was excellent.I certainly recommend this Starbucks.“
“Now listen! Many of us enjoy Starbucks! But this right here was one of if not the best drinks we had from Starbucks! I was informed that The Coffee Master Robert prepared our blended beverages! To say he understood the assignment is an understatement! Do y'all see what he masterfully created? If this is not how your blended Caramel Ribbon Crunch Frappuccino with extra looks......then what are you drinking????“
“There is a very special person who works here who goes by the first letter of her name, “Z”.I was on the ultimate walk of shame after a rough night where my wallet had been stolen and was in a desperate state in need of nutrients and hydration. Z could have rightfully kicked me out in my condition, but instead used her own money to help me when Apple Pay wouldn’t work. I’m convinced that her kindness saved me this particular morning and as a result I was able to find my way home. I will never forget her kindness and she’s inspired me to pay it forward and pass it along.We need more people like Z in the world. Thank you and God bless you, Z ???“
“So grateful to the staff- specifically Aaron! Really great personality, upbeat, kind and helped me when another location did not have the drink I ordered on the app. So grateful for the sincerity, highly recommend this location over others! They all deserve bonuses!!!“
“Very clean establishment.I hope Starbucks in general considers Lactose-Free milk (which is the best alternative for lactose intolerance) as it doesn't change the “latte” flavor like the alternative “milks” doAnd also offered more variety of gluten-free pastries.“
“I have a Starbucks near my house but I prefer this location it doesn't matter who is there all the Baristas know their stuff and the drinks are always good and taste just like what I want it to whereas some of the other locations I find myself adding more ingredients to make the drink tastes good, service is always great here and there's never really a wait time even when they're busy!“
“I go to this Starbucks on a regular basis. They are consistently great! I go to a few other locations on the northside that really make me appreciate this one! I've been going here for several years and have gotten used to seeing a lot of the same staff working, which I think reflects well on this particular location! I'm sad that I'll be moving soon and won't be frequently coming here anymore, but wanted to be sure to leave a review!Parking: This location is more for people on foot. There is no drive through because it's in the tunnel of Penzoil Plaza. If you wanted to, you could pay to park in their garage, or could pay for street parking in designated areas. Street parking is only free when this location is closed.“
“First time I went to this Starbucks it was exceptionally not busy no Lamborghinis or Ferraris a VW a Saturn and a Mazda few people looking into the computer other people just looking at peopleWheelchair accessibility: If you're in a two-wheeler it kind of hard to get up the hill I don't know who did the cement but they wouldn't taking you into consideration“
“This place is great! I drive 10 min and past two different Starbucks but I’ll continue to come to this location because they always get my drinks right and they will take the time to get the perfect recommendations! Tammy is the best she gives exceptional customer service!“
“correct recipes, wait time, friendliness, knowledge, availability & drive thru! I've ordered 4x from this location now without disappointment.Chocolate Cream cold brew- perfect. Nitro cold brew was actually available and great as well. Mocha Cookie Crumble Frappuccino was made correctly with right consistency (wasn't watery) I come here during my school lunch break and never worry about getting jammed up. I love this location!“
“Ash is phenomenal. A total breath of fresh air!!His customer service is impeccable and he’s genuine! Patient as well. I had no idea what I wanted and he was incredibly helpful on helping me figure out! Would HIGHLY recommend. That man needs a RAISE. He was BETTER than the manager!!“
“This location looks like it's primarly used for moble pick up. It was slow when we went, and somone did take our order. Music was good, service was good, and the drink was tasty.Parking: There is a free garange and a paied garage close by.“
“Great service, often pretty busy, especially with mobile orders and drive thru also coming through. Of the few times I've been to this location, the staff is great: helpful, patient, professional, and kind. Food options, coffee order correctness, Wi-Fi, bathroom, ambiance - all as expected/all good experiences for me. Parking is easy when going in the late mornings/early afternoons.“
“i go to starbucks monday thru saturday most weeks. mind you NOT the one nearest my home (wallisville location@ beltway 8) thats maybe 2 miles away. i drive ALL the way to this location because the customer service is 100 times better & theyre not always out of everything including pumpkin spice sauce (which the wallisville location was out of before halloween). at this location im always greeted upon entering the & the employees actually take the time to speak to me when im at the counter.“
“Had been awhile since I visited this location (we lived in that neighborhood from April until middle of June, 2021). The staff I had gotten to know were gone...I cannot attribute this to anything in particular, though I will say it's generally unusual for there to be complete store partner turnover in fewer than two years. Regardless, the partner who attended me was personable and professional, and got my order correct though a stranger to me (my order can be confusing to the uninitiated). The interior had been remodeled (nominally) with a slightly different layout and different furniture. This is not a drive though location, thus less money invested in updates/upgrades. The store traffic tends to be high, with associated noise levels. Don't come here expecting a "laid-back" experience.“
“This is by far my favorite starbucks location! The service is amazing here! Big shout out to staff member, Nero, who is always helpful and always friendly whether we are trying to pick the drink of the season and/or our normal drinks! There's also ample parking on-site and enough seating and space to have conversations - there will be peak times, but that's to be expected in a neighborhood location! It's also close enough to Memorial Park post-park shenanigans! I just love everything about this location!“
“I’ve been to this location a couple of times and I have received nothing but great customer service. All the staff is super nice and fast too, even when there’s a line, they move fast so I’ve never waited long for my orders compared to other locations. This location is inside the Target but there’s plenty of room to sit down and enjoy your food/coffee.“
“I just need to send love to the people working at this location. Patience, kindness, grace is what they were serving here today. Professionalism is on point, even when others were impatient... I've never seen people work this week and communicate this week at a Starbucks. Thanks for making my day better with your resilience.“
“I had coffee with a dear friend this morning at this location and tears eventually flowed. After I had already received impecable service, the sweetest cashier gifted me a sweet treat because she noticed I was having a rough morning. These are the details people don’t forget. Great spot, great people.“
“I enjoyed my coffee so much. I sat at a table outside while watching it rain periodically. The service was great and they are very kind. And the store is very clean. I loved my visitWheelchair accessibility: Full wheelchair accessibility. I had got no problem maneuvering my power chair there. And they helped me by holding the entrance door for me without asking“
“My drink was made quickly and was good quality! The staff and baristas were kind and friendly. The dining area was a bit loud for a mid-morning work session, though the space is large and there are plenty of tables with available charging stations.“
“I used to not believe in the price point of Starbucks, upon its original introduction. However that didn't last long, especially after I traveled more and a daughter of mine introduced me to their Frappuccinos. So, yes I have been converted. It happens right? The facilities are always what I would consider to be very professional, laid back and hip at the same time, so was this one conveniently located in the mall.Never too loud, even with a great volume of patrons. So, what did I have drumroll please.......... It's the Paradise Drink which could be considered a fruity and soft drink at the same time combined with pineapple and coconut milk. It's vegan friendly as noted with the coconut milk. So why not give it a try. I do have one major complaint, it disappears from the cup through a straw into me way to fast. I would like to know if this can be resolved for longer enjoyment. Until the next one, Bye-Bye!“
“Loved my experience here! Lydia served me so gracefully! She made my experience at this Starbucks well worth it. I pulled over to study somewhere on this side of Houston and needed a peaceful yet worthy environment to get some work done. Lydia made sure I was full of coffee and positive energy to get through my session. I am grateful! Come here and make sure you ask for Lydia!“
“This what happens when your new work location doesn't have a coffee machine. You make an after dinner run. Try something new...pumpkin spice, try something sweet...cookie crumbles, and try something old... medicine ball tea and popcorn to go.Always a student environment and that traditional great service. Ooh La La!!!“
“So I use my RV to go around the country and I love to eat out and explore new places.We stopped here during a nice little tornado warning and grabbed a coffee. The Pistachio Latte was very good. The atmosphere was clean and the service was good. Will definitely stop by another time if in the area.“
“This location has gotten much better. I'm not sure what happened but it looks like there is new staff and they even remodeled the last few months. There is still the occasional drink mishap that occurs but not like it was before. Breakfast items now last all through out the week. Whoever is the new manager is taking care of it and making sure everything is stocked. This location in result has gotten much much busier which is a awesome thing. Apparently one of the neighboring buildings closed their starbucks which made this one super packed. They have adequate staff to tackle on the orders. Always try to order ahead of time in the app but now this place is running smooth sailing.“
“I love Starbucks, and this one in particular is very great. The service was a bit slow on getting my drink out even though I ordered ahead on the app. Yes I did wait until the time that the app say my drink was going to be ready and even 5-10 minutes after that. I think it’s because they were short staffed because it was only four people working and it was kind of busy. They did a good job though. That atmosphere is always nice in the store and restroom is always clean.Vegetarian options: I clicked vegetarian options because I do believe that they have some but I could be wrong. I’m pretty sure they do though but just make sure to check the menu before going or you can call and ask.Parking: The parking lot is shaped very weird, but there’s usually adequate amount of parking because most people are going through the drive-through, which is also a bit crammed.Kid-friendliness: The inside is small and they have a small patio outside but you can still bring your kids here to have a little quality time outside of your home.Wheelchair accessibility: There’s handicap parking in the front, and there is a sidewalk ramp.“
“I like to go to various Starbucks in different parts of the city (you can read my reviews on them) and this is the latest one. This particular Starbucks is located in the lobby area of the Hilton Americas hotel. It can get pretty busy, especially during checkout times, but the line moves quickly. I'm a basic coffee drinker & my coffee was made to order & fresh! There is plenty of seating, both indoor & out and a decent view, but unfortunately not of the skyline.In closing, I like the ambiance & it does slow down in the afternoons, so there is quiet time.Be forewarned that since this is downtown H-Town there are a number of homeless people who are in the vicinity & some will attempt to come in. However, the few times I've witnessed this, security has been swift in dealing with it.“
“My daughter & I stopped at this location early this morning, I was instantly greeted with smiles. The customer service I received from the girls in the front (the power puff girls) was amazing ! Thank you precious & frennns 10/10 for the morning crew“
“First of all I did not get the name of the young man that helped me out very politely but helped me resolve my issue.. my daughters had gone to the Starbucks on Gulfgate and Woodridge which their service isn’t so good but I came here to the Starbucks inside target around 1pm and I explained to the young man with a beard that my drink at the other store was very bad and how rude they were he said don’t worry about I got you he made my drink all over again and it was wonderful thank you nice guy with a beard so sorry didn’t get your name sincerely a Starbucks addict….“
“This has got to be privately owned! I order a medium hot earl grey tea with 4 sugars on the side a glazed donut, a pop donut, a Swiss and ham croissant, a small herbal tea, and 2 waters. They add sugar to my tea, don’t give me my glazed donut, and don’t give me a receipt!! I don’t live in the area I have called several times, they don’t answer! Now I have to be inconvenienced to go back to get my money back!!!Just left, supervisor and store manager apologized and got me my donut and a fresh cup of hot tea!!! THANK YOU!!!!! ? It was worth the drive!! Back in love with Starbucks!! ❤️“
“Amazing and attentive service from Nicole!! I had a large pick up order and she kindly assisted me in putting them in large carry out bags and placing stickers over the cold drinks so they would not spill. Truly appreciated her care and level of customer service!“
“The crew here makes it do what it do. They are very polite and don't make you feel as if you're bothering them by placing a custom drink order.The atmosphere is extremely relaxed. It's a great place to sit and work alone or if you have a huge group.“
“This is the best Starbucks in the area! The store is always clean, the staff works quickly, and they're always so friendly! Jazmyn took my order today, and she was such a sweetheart- she really made my day after I've had such a long week. I cannot recommend this location “
“The entire staff at this location were amazing! I had my puppy in the car and went in to order our beverages and a puppy cup. When I asked for a puppy cup and told them he was in the car, they requested for me to bring him in. I appreciate the vibe at this location. Thanks, guys!“
“I really do not understand this comment below me. I have been going to this Starbucks for over a year now. All the workers here know me by name and I love the service. Have my three drink orders out in less than five minutes!! I personally just feel that people need to vent out, but not like this. Giving out companies bad reviews and false information on their employees. Truly unbelievably sad. Hope things get better for Ms. Bass, and her lengthy one star reviews everywhere she steps foot in.“
“Staffs super duper FRIENDLY.Drink always on point.I always got my coffee here most of the morning from the last 10 years.PLUS: they full filled my morning routine with a big smile, employees here got train well to how they can making customer day brighter.“
“This Starbucks made my day great. I mistakingly placed an order for this store location when I was running late for work. I couldn’t drive to this location because it was in the opposite direction to my job. When I got to the Starbucks next to my workplace, they ignorantly told me I drove to the wrong place. I had to use my points to purchase another order, which I was trying to save up. After my shift I drove to this location, which is when I spoke to Mark. I told Mark of my situation, which he then happily and promptly remade my order. He informed that for future reference that the other location should be able to remake my order. I wish they offered me that when I went to pick up my order at the other location. Marks professionalism, kindness and understanding really made my day! The food and beverage presentation was also great, which is a reflection of this Starbuck’s high quality staff! Thanks to y’all for a good experience, and excellent customer service.“
“While I was driving my child randomly popped up with a craving for a cake pop and a pink drink from Starbucks. we went there in the drive thru and she ordered we went ahead and they already had my order done!, I was surprised at how fast it was!.“
“Every morning I'm greeted by name. I know it's a small detail but it really brightens my day! The music and seating is very nice also. Coffee is coffee, the friendly staff is why I incorporated this location into my morning routine!“
“Once I get to work, I got to grab a hot cup of coffee and it has to be at the Starbucks in the Westin! I am a coffee snob and if the coffee is not up to bar, I do not visit the facility anymore but these ladies, (Elois, Ashley and Evelyn) know me by name. this is MY lady baristas are amazing! They remember my drink and makes it perfectly and always with a smile. I love this location, thanks ladies!“