Wingstop in Houston

“I’ve been to this Wingstop plenty of times out of my local Wingstop’s. This is the one that I would prefer to go to. This visit I had beat the rush. Someone was available to help me as soon as I walked in the door the cashier was nice. she seemed new. I had to repeat myself a couple of times, but hey, it happens it was pretty clean not that many people dining in. I feel like every time I go there there’s always a wet floor sign up. Lol One of the employees was restocking the drink supplies I did notice towards the end of my visit while waiting for my food that a tile at the bottom of the register counter had came loose before leaving. I did inform an employee of that. My food came out in standard time. They seem to always over season the fries, so I got my fries with no seasoning on it and honestly I feel like going forward. I will always get them that way.“

“My wife and I were in the mood for wings, so we hit this location since it was close to home. They've definitely improved on the quality of the wings. They're much bigger and will fill you up fast. The service was faster than expected.“

“The customer service was friendly and welcoming. The food was served HOT, just the way I like it, uh huh, uh ,huh. The wings are juicy and large. The atmosphere is clean and spacious compared to other locations I have visited. I enjoyed my experience at this location. I hope you try it out and have the same experience. ?“

“Andreas had such a beautiful personality and the perfect person to deliver the 1st impression of this establishment! He provided fast friendly service and made me fill so welcome I am leaving this review on Google and the wingstop website! Thank you Andreas for being a light in this crazy world!“

“I love the BBQ chicken sandwich. With blue cheese sauce to dip it in. Never thought I would like that combo, but dang. Fries are always good too.Service was fast and she took extra time to say a few nice things.I miss pumped ketchup. I really dislike individual serving packs.“

“I had about the best customer service with the little Hispanic lady I think her name was Yolanda or Joanna I could not hear but she make sure my order was correct it was a young boy there but he look lost but the lady helped me thank you ma'am will be returning to this location !!!!“

“I had a VERY large order that was supposed to be ready 45 minutes after they opened, got there a little early but they were already almost done with the order! Super helpful, super friendly, made sure everything was in the bags, and food was all delicious and fresh. Just wish I could've tipped them or there was an option to tip on receipt after you've paid or even when you're paying online! ☹️☹️ Definitely will be coming back though, I really appreciate the business and everyone who works there who helped on the large order this morning! ???“

“Food was decent. I didnt feel my fries were given extra seasoing, which is whatever.My biggest issue was having to wait for someone to give my my order. There were a couple of cooks who saw me and another customer waiting, and yet we both had to wait for about 5-10 mins for a cashier to show up and hand us our food orders which were sitting on the shelf.“

“Ordered over the phone food was ready when I arrived! The food was hot and fresh! This location is the best in this side of town! IVAN was awesome he has great customer service. I left with a smile and tastey food. 10 out of 10 highly recommend!“

“Shontay has very good customer service,she always has a smile on her face and greets me and others everytime I come here,her store is always clean and meals are served in a professional and timely manner. THATS WHY THIS WINGSTOO IS MY WING HOME. Thank You Shontay?“

“Ordered to-go via 3rd party app and had no issues with food quality or order correctness. Their boneless wings are generously sized as well as their tenders. My favorite sauce is their Hawaiian, favorite flavor dusting is the Lemon Pepper. They also have a pretty delicious ranch dipping sauce which is always a plus in my book for a wings place.“

“Krystal and Michael best duo and team members here. Customer service is on fire! Fast friendly very fast customer service! They need a raise for the best customer I have ever received here in store! Also called and ms Krystal was also so nice to explain the ordering process online or in store! Thanks “

“My wait wad very long. Once I decided to go up to the counter and ask for my food by name, it had been sitting there all that time. I had given on initials, at., what was so hard about calling that. It did get very busy after I came in. I thought to myself, I had gotten there just in time. But I had waited longer than some people who came after me.“

“I went to this wingstop location earlier at 5:40 something to dine in I’ve had the Original Hot Chicken Sandwich with fries which looked amazingHere’s my honest opinion starting with the prosPros: Food was hot and fresh, music was at a comfortable level, helpful staff, and plenty of seating for everyoneThe only Con I have was the waiting time it took me 20-30 minutes which was decent at first I thought everyone said that it took longer than half an hour like I don’t know why our customers are rating this Wingstop location 1 star but to me I give it a 4.5 out of 5 stars overall“

“This is the only decent Wingstop in this area, all the other ones are garbage. Order was ready when I arrived (ordered online). If you're buying wings, skip the fries and get the veggie sticks unless your plan is to have a heart attack from the sodium bomb.“

“Food was very hot and fresh. I’ve been twice so it seems to be consistent so far. Only thing is that even though the workers are friendly you just have to speak to them first in order to be serviced which I don’t quite understand but whatever , as long as my food is fresh I don’t care about that“

“All right....brace yourselfSo I walk into this place, I don't really go to wing places but my girlfriend doesShe says to get the 10 wings and fries deal, I ask the lady behind the counter if they have a deal with 10 wings and fries, she literally asks her manager and says no they don't which is fine, I've been to 5 guys. So I tell her I want 10 bone in wings....her 1st question is "Do you want the combo?" I about lost my mind and asked, "What comes in the combo?" She slowly replies....fries and a drink.....She LITERALLY....ASKED....THE MANAGER4 stars for the comedy, I'm telling everyone I know“

“Called to Place my order girl that took my order was nice but then they told me order would be ready in 20 min went in 25 min in store and my order wasn’t ready. I have 15 break to go pick up order which sucks . Not the first time this happened.“

“Visited for the lemon pepper strips and fries everything was fresh & so good. I can't remember the young lady's name who took my order but she was so sweet & also had my order in time enough for me to leave for work. Place was very clean as always the employees were working hard & well together enjoying their shifts. Please keep those employees together they work good with each other & hard doing their jobs with smiles laughs & great service. Thank you!“

“The boneless wings are a little too salty...it was my second time trying and same thing...saaallllttttyyyy!!! The service is great. The employees are nice, and the bone in(which I normally get) is not as salty. If I do decide to go, I will have to go with bone in.Kid-friendliness: Kids love wingstop, I take my kids anytime I dine in.Parking: It's plenty of parking anytime you wanna come, it's in a strip center with some awesome stores“

“Destiny and Stephanie are the stores two best employees, aside from the main cook in the back. Always have my order perfect 1st time around. (In the past)- some employees overcharged me and another wouldn't let me get extra dipping sauces,"corporate store rules and limitations". I am always ready to pay the difference as I always do.Anyways these two girls literally carry the store well. Thank you for your excellent services!“

“Went in on a busy Friday I went in and was greeted by the cashier she apologized for the wait. The manager handled the rush well and I heard him thank his team which is always important in my opinion. Definitely always have a good experience here!“

“This is my to-go location and thus far haven't had any errors in my orders which says a lot as I've ordered more than 20 times through their online ordering.All my wings were almost always well coated with seasonings and cooked to perfection, minus once or twice meat being a bit on the dry side.So yes I will continue to return because their overall quality consistency is high.“

“Food was bussin, but I'm putting this review in for another reason. I am a student and I have been having a crazy semester. As a symptom of having a lot on my mind, I absentmindedly left my backpack at this location while picking up my food. I got all the way back to my department on campus before I realized. I called them up sounding super stressed while I was walking back to the Wingstop. To my relief, the woman at the front saved my backpack for me, storing it behind the counter !! This small act of kindness went so far for me yesterday. Lady at the front, if you're reading this, thank you so so much. Unfortunately I didn't catch her name!“

“Depends who’s working. When the short Spanish woman is working, everything is guaranteed finessed.Always order ahead for pickup. We picked up early for the Super Bowl and it was phenomenal. Best I’ve ever had and I worked for Wingstop when I was 18 and enjoy it ever since.“

“Best Wingstop I’ve been to so far in Houston. Shane (manager) always has a smile and great attitude. As well as his team, have the best customer service. We always feel welcomed. Wings always on time and made as ordered. Highly recommend this place.“

“I loved the fries. Employees gave me my food really quickly. The wings were very amazing and crispy. The temperature is something I usually complain about, but this store gets it!Would absolutely come again, if you love WingStop, this is the place to go.“

“My experience was nothing but great I was rushing to work from break and let the manager Erika know that and they made sure it came out in a timely manner. While I was waiting for my food I had great entertainment from the casheir keshawn me and him was singing, but overall my experience was great because there is nothing that makes me more happy than seeing African American people doing great. So I will be back soon☺️“

“Just discovered this business. So glad I did. Simple basic concept done to perfection: chicken wings offered up in a dozen different fun flavors with outstanding sauces. Love it. Oh, and the brownies are melt-in-your-mouth delicious. All flavors were a huge hit with the volunteers who showed up to help with work at a local house renovation for a young family.“

“Who ever was in the kitchen today, oh my!!! Went to get me a boneless wings combo and they are the perfect amount of crispy!! and just so delicious plus they added extra when i ordered 8!!! THANK YOU THANK YOU THANK YOU!! SO DELICIOUSVegetarian options: Veggies“

“I would like to leave a review emphasizing Mr. Roberto's excellent attention to detail, customer service, great personality, and hard work. I always enjoy my meal from this location, and I have nothing but respect for the team behind making this amazing food. Thank you, Roberto, for your service, man!“

“I Come her sometimes and the Young Lady I think her name is (Miranda) the Cashier had one of the Best Customers Service at this Location.Every time I come in I see her Cleaning the Lobby and Managing Her Task 10/10 Would Recommend Eating at This Location because of Her.“

“I've been at this location (Fondren/W.Bellfort) only a couple of times. The staff appeared friendly when taking down my order and handing over my receipt. The food order was correct, hot, and ready in a timely manner. I'll go back for sure.Parking: They're located in the Fiesta (Grocery Chain) parking lot, so there's plenty of parking.“

“If you place your order online in a timely fashion, you should have no complications with arriving and your food being ready. Only sometimes, especially on big game days, add yourself a few more minutes because it does get overwhelming for them, and that's understandable on those particular days. Other than that, I have never had any issue at this location.“

“After playing tennis with my buddy in the area, we grabbed a late dinner at Wingstop. One thing you should know about me is that if I could eat five foods for the rest of my life, wings would be one of them. So it's no surprise that Wingstop is one of my favorite chains. I placed my order at the counter and then dined in. I went with the six-piece bone-in lemon pepper wings and fries with a soft drink. It's one of their combos. Lemon pepper is one of my all-time favorite wing flavors. Along with Asian flavors. And lemon pepper is my favorite at Wingstop. They used to have teriyaki which was really good too but unfortunately, they took it away. Along with some crispy, well-seasoned wings, their fries are money in the bank too. The seasoning on them is addicting. If you're at a chain, you can't go wrong with Wingstop.“

“Food changing been eating there every since 1994 the best wings right size fresh taste seasoning now wings look like their starving or they killed some baby chickens hard like they were cooked 2days earlier and left out the fridge on those 2 days“

“Just want to share if you place a takeout and someone is picking up your order, please make sure you provide a code, confirmation number and the correct name. I just experienced having my nephew drive to a different store location because he failed to provide one of the things listed above. They young lady who took my order was kind enough to prepare a fresh order for me. I was very upset in the beginning and then had to realize their was a misunderstanding at pick up. Thanks for providing me with fresh food.“

“This is the BEST Wingstop in the area. From the food, the atmosphere of the restaurant, to the customer service. The manager and all the employees are really nice and helping. I understand it can be busy at times, and restaurants can get chaotic, but they always make sure everything is ready and treat you with kindness, even if some customers are being rude. I come here a lot and I pay attention. I would give them more stars, but I'm limited to 5. 10 out 10.“

“Order a 15-piece meal sent thirty dollars get home and i didn't live near but sometimes i use that route on the way home. However, my wings were supposed to be 10bbq and 5hot get home the wings were naked no sauce at all one of the worse experiences i called and called for an hour finally i was able to speak with Christan the manager he was kind but told me at 10pm that i would have to bring the wings back into their facility in order to get them replaced at 10pm these wings were not doable to eat , this was disappointing. After speaking with Maribelle she will replace my order for the inconvenience. Thank you“

“Deja ( I hope I'm spelling her name right) customer service was impeccable. It was extremely busy this evening, but she tried to accommodate everyone the best way she could. She kept her composure and kept a smile the whole time. Wingstop needs to give her a raise asap!Parking: Open parking lot“

“Great location and very nice people at the counter but, if you're getting boneless wings, bring your own knife because they don't supply them and the flimsy plastic fork they provide their customers bends and warps when trying to cut anything with it.“

“The customer service is very good - staff is always polite and helpful. They also work to always have the food ready in good time.Personally, I find the seasoned fries too salty and always have them with no seasoning, but that's just my personal preference.“

“I was a bit uneasy as they were pretty busy when I got there a lot of pick up orders or something. However, the staff was very attentive to each and every customer and they got my order out as quickly as possible, which was amazing because there was a whole junior prom going on, and they were packed to capacity ordered, honey wings, boneless and a order of fries double seasoning, as well as a hot honey sandwich just wanted to try it if it wasn’t for the staff I would’ve left, but they were very quick and efficient normally would’ve been a little quicker, but I understood as they were busy They have an amazing product. I forgot the name at the register. He was very quick and thorough and did not rush me. The only complaint I would have is that I got bone in wings, and I can’t complain about the drink just that there were so many people they ran out of ice probably didn’t have time to refill it, but my drink came out ice cold I mean it and it almost gave me a brain freeze amazing!! The portions were really good and that I was able to share so two people ate off of what they gave me and I still had leftovers, I would definitely be back but I would definitely check to see if there’s any type of School class prom event going on first so I can get there early, the amount of people they serviced there was a bit of a weight but they were thorough and I enjoyed my food. It stayed hot. My fries stayed crispy even until I got home, it was about an 11 minute ride, I have nothing bad to say five stars for sure!Vegetarian options: I’m not quite sure about the vegetarian options other than the fries, but I recommend getting double seasonings. They are amazing.Dietary restrictions: If someone has a dietary restriction the staff was really available to answer any questions about that and if one was vegan, the fries were amazing. I recommend double seasonings on the fries. I also recommend recommend the hot honey wings.Parking: Parking was amazing even though they were packed to the hilt. I pulled in with ease and had a space upfront. There were several handicap parking spaces as well close to the door.Kid-friendliness: It was very kid friendly as there were several 13 year-old prom/graduation party or something similar there the night that I went and they had an amazing time inside and outside on the deckWheelchair accessibility: The counters were perfectly heated for someone who needed a wheelchair to pull up and give the order the front facing counters were high however, just to the right on the side they were wheelchair height/friendly.“

“Love this location! Super clean and never crowded probably because it's out of the way. Great place to watch some sports. The food does take a bit bc theres so many to-go orders but that means the food is always fresh. Will definitely come back for wings and sports!“

“Although, we have been patrons for years, and been 100% happy with the location, ambiance, promptness, professionalism, and politeness. Not to mention the flavor, temperature, and deliciousness. Today, we are 110% happy. “Why?” You might ask? Well, these Wing-stop team members have integrity. They are honest. They keep their promises, and are accountable. They understand, embrace, and ARE the definition of CUSTOMER SERVICE!“

“The food is the last time I came the food was good freshly cooked and the young man at the register I don’t know his name yet be there on Sundays he’s a very nice guy and he’s always ready for you when you get there with your food everything‘s ready the guys in the back or cool they’re good to cook the food good hot ready to go Great job guys the last two Sundays I’ve eaten here you guys have done a good job thank you…“

“Took four of my out-of-town teenage friends to Wingstop because they wanted hot wings. They had never been to a Wingstop before. They enjoyed it. We ordered two 10 piece meals. The food was hot and cooked fresh. The service was great too. They enjoyed the wings very much. I am grateful.Kid-friendliness: Kids love wings.Parking: Parking in front of the restaurant.Wheelchair accessibility: There is a place to roll a wheelchair up.“

“IF I COULD GIVE MORE STARS I WOULD!! I went to the 5228 Aldine Mail Rt location today... I want to thank JOHNNY, CHRISTINE, AND HATTIE so much for making this an awesome experience.. they had some old school 90's music jumping and that food was fresh, hot, seasoned, and beyond delicious!! IT WAS AN ALL AROUND AWESOME EXPERIENCE AND VIBE!! Not to mention their teamwork seemed amazing and they were very attentive to the other customers and well organized!! I DEFINITELY RECOMMEND THIS LOCATION IF ANYONE IS EVER IN THE AREA!!-Jasmine ?“

“Really nice customer service; I showed up early expecting to wait half an hour for my food which is fine because I came early but they had my food ready within 10-15 minutes! There was a slight confusion when the guy taking couldn't find my name but all was well. Also pretty clean tables and seating from what I could see! Would come back again!“

“Service is bad they see you at the window and they do not come to the window that stand back there and talk about everybody’s business and and don’t care about the customer then they have attitude bad service If I can get them a 0 for service, I “