Pappasito's Cantina
$$ • Mexican, Tex-Mex, Seafood
Hours:
13750 Southwest Fwy, Sugar Land
(281) 565-9797
Customers' Favorites
Pappasito's Cantina Reviews
Have been here multiple times, never have had such horrible customer service until tonight. From the second we walked in the front, the hostesses couldn’t be bothered to even acknowledge us, I had to ask “is this where we put our name in?” When table was ready, it was entirely too small foe our party and they refused to move us unless we waited all over again. So we gave it a try. Waiters continuously served HOT food over our toddlers head and set it right in front of her. When I asked the waitress not to, she gave me attitude and rolled her eyes. The table again being too small for our party couldn’t even accommodate all the plates they were bringing out. Again we asked for another table and they weren’t willing to move us because they are busy. Finally requested to speak to the manager who was able to get our table moved . This location needs some serious customer service training as well as safety training.
Great fajitas, friendly and attentive staff!
Ratings
Menu
Hours
| Monday | 11AM - 9PM |
| Tuesday | 11AM - 9PM |
| Wednesday | 11AM - 9PM |
| Thursday | 11AM - 9PM |
| Friday | 11AM - 10PM |
| Saturday | 11AM - 10PM |
| Sunday | 11AM - 9PM |
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We enjoyed it very much! Service and food was phenomenal!