McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
1101 W Queen St, Hampton
(757) 722-1614
Customers' Favorites
McDonald's Reviews
I have only recently started to use the mobile app to order food before heading to the restaurant. The first time I pulled into the parking lot and did not realize that the spots for mobile ordering had moved so I parked in the spots painted on the lot...which were wrong. I had a longer than 5 minute wait for my food. I thought this was a fluke, so when I ordered again at lunch time, I found the right spots and parked. I waited for nearly 20 minutes before becoming so frustrated that I had to go inside to see what the issue was. I ordered 2 apple pies, which were not ready. It was 1233 pm +/- a minute or two when I submitted my order. You mean to tell me that you could not have apple pies ready during lunch time?? I was told it would be five minute. Unfortunately, the rest of my food was sitting on the counter getting cold in the AC of the restaurant while waiting for the pies I wanted. I was asked if Strawberry Cream was ok and I reluctantly accepted. The manager tossed an apology at me as she scurried away to tend to another issue (I'm guessing). I was told I got a 3rd pie at no cost. That was how you compensate your customers? You give them an additional item that they did not request in the first place with a half-attempted apology that you cannot even look the customer in the eye for? This was by far the worst service I have ever received. To make matters worse, the nuggets tasted like they were cooked in oil that has been used for a week without being filtered; they left an awful taste in my mouth.
Ratings
Menu
Hours
| Monday | 6AM - 10PM |
| Tuesday | 6AM - 10PM |
| Wednesday | 6AM - 10PM |
| Thursday | 6AM - 10PM |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
People in Hampton Also Viewed
This place has been falling off lately. Today we did a Door Dash order and they forgot an entire Big Breakfast! How! Then told me to come pick it up, I Dashed it for a reason!