The lady working had to be the most miserable lady I've ever encountered. Complained non stop that she didn’t even have a smoke break yet.. real professional… but I guess if I was her age and worked at 711 I’d be pretty miserable too.
Cold
The 711 by the highway has it’s issues but definitely has some good qualities.The store is a preferred choice of mine between others on the highway, only due to the friendly environment that I’m usually accustomed to. I genuinely feel welcomed and comfortable when talking to a lot of the workers there.I’ve been dissatisfied with the bathrooms (in the past) but it seems lately it’s been improved.The coffee machines were a big favourite of mine and I did get a soapy, watery taste in my hot chocolate (only a few times) due to the employees neglecting to put an “Out of order sign” on it. However I was kindly issued a refund and received an apology, which I appreciated the employee taking accountability for.Overall I think as of recently the store is going in a better direction and is actively trying to improve itself.
Steve Campbell
Worse 7-Eleven I've ever been too, never have coffee in the mornings or chicken any time of the day, older lady shouldn't be in customer service.
Katelynn Collinson
The bathrooms are disgusting!!! Cashier finished her scratch ticket before assisting customers in line. Won't be stopping here anymore.
Mitch Sprague
Pretty standard for most North American 7-11 stores from my experience. They could learn a lot from franchises in Asia. Not a huge surprise either given the amount of traffic that must be stopping to use their washroom on the way through the Pass. Staff were friendly on my visit.
Cameron Palin
This 7-11 never has hot food ever!!!
Ashley L
Update-Wrote an email to 7/11 about this franchise. Owners replied and said they want to look into this however it seems of years of reviews regarding the bathroom they have not done anything. This whole bathroom needs a remodel it is just gross. I’ll update my review when 7/11 franchise HQ calls me back.Just gross. The bathrooms have not been cleaned in at least a year. I’m actually calling the health authority cause it’s that gross. Not to mention they give you dish soap as soap. I have a 3 hour drive still ahead of me. Judging by how many people have commenting on the bathrooms and how gross they are I am doing the following on my drive:1. Contacting 7-11 as a franchise the state of these bathrooms doesn’t meet the contractual requirements of cleanliness.2. Contacting the health authority cause they shouldn’t be selling any open food in this fifth.I hope the owner reads this and says “ I should have cleaned up when people put reviews about the same thing 2 years ago”Karma.
Jerry W
Stopped in for something quick to eat. Lady behind the counter was very rude . Chicken strips were very dry , when I came back in with them to tell the clerk she said o well and didn't refund me .
Karl Herbold
Been stopping last 20 years.. last 2 were bad., but we’ll discuss yesterday June 27. Ordered chicken.. with wedges..8 of each.. I tried to bite into each chicken strip.. all woody and hard.. couldn’t eat any.. too hard to chew… u get a new supplier?!.. bought gas.. gave the teller my card .. I said $100… she said I don’t know how that happened.. gave a receipt for two one hundred dollar charges. Hope that clears up at the bank?!I’m done!!!
Jen McNeil
Staff was nice. A bunch of the slurpees were mislabeled. Most you could tell were wrong based on the colour, but ones that were the same colour there was no help and ended up getting the wrong kind (didn't match what the label said it should have been)
gave the clerk a $50 for a slurpee. she gave me 2 fives and some loose coins for change. then she moved onto the next customer. I confronted her and got my correct money back. She apologized after I spoke up in front of other customers.
Dallas Miller
Well 3 strikes your out. Within the last year have been to this place 3 times all with a dirty store, discussing bathrooms and staff that don't care. Went there yesterday to get a bite and ice coffee to find the ice coffee machine out of liquid and nothing cooked asked the worker to help out and his reply was "sorry I can't help you with that but I'll take the cup of ice you have and we dont have any cooks to make food either" ok so slurppee it is. Nope machine is out of order ok I'll get a coffee no I won't go to find all the machines there out of order also like I said 3 times never going back. The girl who was in there the last 2 times I would hope got fired due to the lack of people skills and being a absolute rude person. Head to the esso or CO-OP if traveling through.
Truly Madly
They never have any hot food, just lame sandwiches. The lights over the food warmer weren't even turned on, so you know there won't be any chicken any time soon.
Renee Marx
This used to be to the place to stop for the best wedges. Stopped here today and nothing. Not a thing.
Shawn Thompson
Filthy fuel islands, never have paper towel out at the pumps. Filthy store, filthy bathrooms. This store has a long history of rude, incompetent, slow staff. Not sure why I spent my hard earned money here for as long as I did. ID scanning was the last straw for me, will never be back. Do yourself a favor and go to Happy Mart 500 feet away, or Husky for fuel.
The lady working had to be the most miserable lady I've ever encountered. Complained non stop that she didn’t even have a smoke break yet.. real professional… but I guess if I was her age and worked at 711 I’d be pretty miserable too.
The 711 by the highway has it’s issues but definitely has some good qualities.The store is a preferred choice of mine between others on the highway, only due to the friendly environment that I’m usually accustomed to. I genuinely feel welcomed and comfortable when talking to a lot of the workers there.I’ve been dissatisfied with the bathrooms (in the past) but it seems lately it’s been improved.The coffee machines were a big favourite of mine and I did get a soapy, watery taste in my hot chocolate (only a few times) due to the employees neglecting to put an “Out of order sign” on it. However I was kindly issued a refund and received an apology, which I appreciated the employee taking accountability for.Overall I think as of recently the store is going in a better direction and is actively trying to improve itself.
Worse 7-Eleven I've ever been too, never have coffee in the mornings or chicken any time of the day, older lady shouldn't be in customer service.
The bathrooms are disgusting!!! Cashier finished her scratch ticket before assisting customers in line. Won't be stopping here anymore.
Pretty standard for most North American 7-11 stores from my experience. They could learn a lot from franchises in Asia. Not a huge surprise either given the amount of traffic that must be stopping to use their washroom on the way through the Pass. Staff were friendly on my visit.
This 7-11 never has hot food ever!!!
Update-Wrote an email to 7/11 about this franchise. Owners replied and said they want to look into this however it seems of years of reviews regarding the bathroom they have not done anything. This whole bathroom needs a remodel it is just gross. I’ll update my review when 7/11 franchise HQ calls me back.Just gross. The bathrooms have not been cleaned in at least a year. I’m actually calling the health authority cause it’s that gross. Not to mention they give you dish soap as soap. I have a 3 hour drive still ahead of me. Judging by how many people have commenting on the bathrooms and how gross they are I am doing the following on my drive:1. Contacting 7-11 as a franchise the state of these bathrooms doesn’t meet the contractual requirements of cleanliness.2. Contacting the health authority cause they shouldn’t be selling any open food in this fifth.I hope the owner reads this and says “ I should have cleaned up when people put reviews about the same thing 2 years ago”Karma.
Stopped in for something quick to eat. Lady behind the counter was very rude . Chicken strips were very dry , when I came back in with them to tell the clerk she said o well and didn't refund me .
Been stopping last 20 years.. last 2 were bad., but we’ll discuss yesterday June 27. Ordered chicken.. with wedges..8 of each.. I tried to bite into each chicken strip.. all woody and hard.. couldn’t eat any.. too hard to chew… u get a new supplier?!.. bought gas.. gave the teller my card .. I said $100… she said I don’t know how that happened.. gave a receipt for two one hundred dollar charges. Hope that clears up at the bank?!I’m done!!!
Staff was nice. A bunch of the slurpees were mislabeled. Most you could tell were wrong based on the colour, but ones that were the same colour there was no help and ended up getting the wrong kind (didn't match what the label said it should have been)
Restaurantji Recommends
gave the clerk a $50 for a slurpee. she gave me 2 fives and some loose coins for change. then she moved onto the next customer. I confronted her and got my correct money back. She apologized after I spoke up in front of other customers.
Well 3 strikes your out. Within the last year have been to this place 3 times all with a dirty store, discussing bathrooms and staff that don't care. Went there yesterday to get a bite and ice coffee to find the ice coffee machine out of liquid and nothing cooked asked the worker to help out and his reply was "sorry I can't help you with that but I'll take the cup of ice you have and we dont have any cooks to make food either" ok so slurppee it is. Nope machine is out of order ok I'll get a coffee no I won't go to find all the machines there out of order also like I said 3 times never going back. The girl who was in there the last 2 times I would hope got fired due to the lack of people skills and being a absolute rude person. Head to the esso or CO-OP if traveling through.
They never have any hot food, just lame sandwiches. The lights over the food warmer weren't even turned on, so you know there won't be any chicken any time soon.
This used to be to the place to stop for the best wedges. Stopped here today and nothing. Not a thing.
Filthy fuel islands, never have paper towel out at the pumps. Filthy store, filthy bathrooms. This store has a long history of rude, incompetent, slow staff. Not sure why I spent my hard earned money here for as long as I did. ID scanning was the last straw for me, will never be back. Do yourself a favor and go to Happy Mart 500 feet away, or Husky for fuel.