Caffe Fantastico
$ • Cafe, Coffee Shops, Pet Friendly
Hours:
965 Kings Rd, Victoria
(250) 385-2326
Customers' Favorites
Caffe Fantastico Reviews
Ratings
Menu
Hours
Monday | 7AM - 6:30PM |
Tuesday | 7AM - 6:30PM |
Wednesday | 7AM - 6:30PM |
Thursday | 7AM - 9PM |
Friday | 7AM - 9PM |
Saturday | 7AM - 9PM |
Sunday | 7AM - 6:30PM |
After years of regular (300+days per year) custom, based pretty much entirely on my regard for simply wonderful staff, I am lately seriously considering finding a new spot. I've read the company's Code of Conduct and note that does a good job of explaining expected conduct of patrons, with laudable goals of safety, inclusivity and comfort. There is no mention on the website of the same kind of concern for the staff. I have become privy in the last few days of ALLEGATIONS of a disturbing nature, and the resulting drop in morale among staff members, who wonder if those-in-charge have their backs, if these allegations are being dealt with in a timely manner and as transparently as possible (short of specific confidentiality). There is also the APPEARANCE of retaliation against some who have endeavoured to take the high road in this matter, and it is RUMOURED that staff have been warned against sharing information and opinion with each other about their own safety, inclusivity and comfort while working to serve us, their patrons. So, I myself am considering whether to be complicit in such a situation by continuing to give my custom and energy to this operation, and several of my fellow patrons have expressed similar sentiments to me. I love the staff, so I must decide how I can best show them. I will attend over the next while, hoping to see and hear that their morale soars because proper actions have been taken and that I and my friends can happily continue to enjoy the gang with our coffee.