This is the second time I I had a bad experience at this location. ALWAYS double-check your bags! Apparently, they don't know how to get your orders right, and they make you wait more than 10 minutes to make a "plain" mc chicken with no lettuce and mayo... and STILL got it wrong! Got home, and it was slathered with everything!! Had to throw them away!
Atmosphere: 2
Food: 2
Service: 1
M R
No Ice cream again ! ?!
Food: 1
Lisa Cheng
This location charged $2.5 extra for the egg muffin sandwich and extra $.50 if you asked for coffee in the breakfast combo. (I asked and was told it's for the coffee specifically.) I will try the one on Valley Blvd and share if all locations in Alhambra overcharged on these items.Maybe they want to reduce customers.... It's busy most of the time (and therefore, not so clean).
Atmosphere: 1
Food: 2
Service: 1
Collector_117
Fries were cold. Didn't have my drink ready when I ordered the food on the app. The girl who attended the orders seemed like she didn't wanna be there. Bad day I guess but this was my most recent experience. Food was decent if you know any fast food chain it's a hit or miss anywhere so it is what it is.
Atmosphere: 3
Food: 3
Service: 3
jane doe
Employees always seem upset and are most times rude. They almost always never have menu items as well. Trash management.
Atmosphere: 3
Food: 3
Service: 1
MindSet PJM
We went there to try the shamrock shake at about 8 in the evening. The young lady took our order and a couple of other customers orders. I’ve then seen her leave the premises. There was no one left to handle the front counter. After about 15 minutes and multiple customers waiting with me, I asked if anybody was working the front counter and the two ladies that were handling the drive thru window looked for the girl that left. They didn’t know she left. That’s when I asked for my money back. One of the other customers waiting said they’ve been waiting a half hour for their food. This location is usually better than this.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Fries, Burger, Filet-O-Fish
m h
They forgot my fries today. Usually, it's a pretty slow service at the drive-thru.
McDonald's restaurant, a convenient and fast restaurant.
Atmosphere: 5
Food: 5
Service: 5
Jessica Marie
Always have good deals and food is always hot and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Burger
Richie K
The venue is on the smaller side and the parking lot can be challenging because of the high traffic from the other shops and restaurants nearby. The venue itself is clean and has kiosks, drive thru,and curbside so you can get in and out very fast. There is no Play Place at this location. The staff are very polite and efficient.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Big Mac, Happy Meal
Brannon Esrey
I really like this McDonald's, it's clean, workers are very friendly and courteous, I use a cane and a worker actually held the door for me and said, have a good day, I really appreciate that very
I should have gone with my gut when I saw the trash bins overflowing and trash on the floor that this McDonald’s experience was not going to be good. Food was ready quickly so no complaints there. But jeez the fries were terrible. They tasted like they had been sitting there for awhile. So disappointing considering I rarely eat at McDonalds and was looking forward to some fresh and hot fries. Food was lukewarm and just meh. This place is where you come to get the bare minimum in quality and customer service. Needed to use the restroom but decided to wait since I’m pretty sure they were disgusting based on how the rest of the place looked. Not returning ever to this location!
This is the second time I I had a bad experience at this location. ALWAYS double-check your bags! Apparently, they don't know how to get your orders right, and they make you wait more than 10 minutes to make a "plain" mc chicken with no lettuce and mayo... and STILL got it wrong! Got home, and it was slathered with everything!! Had to throw them away!
Atmosphere: 2
Food: 2
Service: 1
No Ice cream again ! ?!
Food: 1
This location charged $2.5 extra for the egg muffin sandwich and extra $.50 if you asked for coffee in the breakfast combo. (I asked and was told it's for the coffee specifically.) I will try the one on Valley Blvd and share if all locations in Alhambra overcharged on these items.Maybe they want to reduce customers.... It's busy most of the time (and therefore, not so clean).
Atmosphere: 1
Food: 2
Service: 1
Fries were cold. Didn't have my drink ready when I ordered the food on the app. The girl who attended the orders seemed like she didn't wanna be there. Bad day I guess but this was my most recent experience. Food was decent if you know any fast food chain it's a hit or miss anywhere so it is what it is.
Atmosphere: 3
Food: 3
Service: 3
Employees always seem upset and are most times rude. They almost always never have menu items as well. Trash management.
Atmosphere: 3
Food: 3
Service: 1
We went there to try the shamrock shake at about 8 in the evening. The young lady took our order and a couple of other customers orders. I’ve then seen her leave the premises. There was no one left to handle the front counter. After about 15 minutes and multiple customers waiting with me, I asked if anybody was working the front counter and the two ladies that were handling the drive thru window looked for the girl that left. They didn’t know she left. That’s when I asked for my money back. One of the other customers waiting said they’ve been waiting a half hour for their food. This location is usually better than this.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Fries, Burger, Filet-O-Fish
They forgot my fries today. Usually, it's a pretty slow service at the drive-thru.
Atmosphere: 5
Food: 3
Service: 1
Recommended dishes: Fries, Chicken Mcnuggets, Cheeseburger
I would've given a higher score. However, they have messed up my order more than a few times! DOUBLE CHECK YOUR ORDER BEFORE YOU LEAVE!!
Atmosphere: 3
Food: 4
Service: 4
Ordered a chicken biscuit breakfast line and got a chicken but not in a biscuit.
Atmosphere: 3
Food: 4
Service: 3
I just waited 35 minutes for an incomplete breakfast and Luke warm coffee. NEVER AGAIN!Parking: Very busyWheelchair accessibility: Yes
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
McDonald's restaurant, a convenient and fast restaurant.
Atmosphere: 5
Food: 5
Service: 5
Always have good deals and food is always hot and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Burger
The venue is on the smaller side and the parking lot can be challenging because of the high traffic from the other shops and restaurants nearby. The venue itself is clean and has kiosks, drive thru,and curbside so you can get in and out very fast. There is no Play Place at this location. The staff are very polite and efficient.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Big Mac, Happy Meal
I really like this McDonald's, it's clean, workers are very friendly and courteous, I use a cane and a worker actually held the door for me and said, have a good day, I really appreciate that very
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Fish, Burger, Chicken Mcnuggets
I should have gone with my gut when I saw the trash bins overflowing and trash on the floor that this McDonald’s experience was not going to be good. Food was ready quickly so no complaints there. But jeez the fries were terrible. They tasted like they had been sitting there for awhile. So disappointing considering I rarely eat at McDonalds and was looking forward to some fresh and hot fries. Food was lukewarm and just meh. This place is where you come to get the bare minimum in quality and customer service. Needed to use the restroom but decided to wait since I’m pretty sure they were disgusting based on how the rest of the place looked. Not returning ever to this location!
Atmosphere: 1
Food: 1
Service: 2