“Shout out to Veronica for saving the day! Drinks for pickup were missing and the other employees were so busy they couldn’t stop to help. Veronica saw us standing there for a while and made time to come over and figure out what was going on. We had our drinks made in seconds!“
“I usually never write a review for Starbucks mainly because I almost always grab my coffee from here and it's a go-to place for me. This one was special. I visited this Starbucks recently and i wanted to write their lavender flavored drinks on the menu. I had ordered the iced lavender oat milk Latte for the first time and to my surprise I didn't enjoy the drink. While I usually love trying new drinks at Starbucks, I have never been in a situation to return a drink because it didn't meet my expectations. I went ahead and did it for the first time, I wasn't sure about the response. I requested a replacement for the drink I had ordered and to my surprise they offered to replace my drink for free. I really moved by their service and I believe that deserves a mention. Thank you!“
“My husband and I come multiple times in the week and Michael, Anthony and Alicia are almost always the ones who are helping us and they just a complete delight. It’s so nice to see someone and speak to someone with such a positive and sweet attitude at 5:30 in the morning. It really makes a difference on your day. They are both the literal reason why we pass two other Starbucks to go to this one.“
“This Starbucks was confusing to get in and out of. If we hadn't had navigation on, for sure would have screwed that up. However, the actual service and drink quality was fine. Would use this store again now that I understand it!Takeout: Yes“
“The staff at this location are amazing! Everyone there is nice and friendly. The service was fast and I felt well taken care of. There was a rude customer who wanted a free drink and made multiple complaints, but the girls handled the situation with ease and deescalated the situation with care and professionalism. Their hard work and dedication didn’t go unrecognized! So shoutout to the closing crew on 1/18.“
“App was so easy to use, I downloaded it on the way to the store and ordered in line and our order was ready by the time we arrived at the drive thru. As always the drinks were delicious and made the way we ordered them.Dietary restrictions: Lactose intolerant people are able to get food and drink without having issues“
“This is one of the better Starbucks that I have been to in wilmington.Definitely the cleaner ones around, none of that nasty you need to clean the coffee maker tastes.The staff is quick and friendly Definitely 5 satrs for service but 3 stars for price.“
“This Starbucks within the Harris Teeter is a bonus if you have to do any grocery shopping. Staff is friendly and orders filled quickly. The kiosk is always clean. Doesn't offer a big assortment of pastries but they do have a good selection of mugs, tumblers and other Starbucks gifts. I love grocery shopping with my Very Berry Refresher in hand!“
“What can I say about the store manager Kyron!!! I'm sorry I just came in and was not sure of what I needed I only knew the agreements I was greeting by young lady who I shall not name. I asked her if she could help me and she said she could not and I asked if there was anybody else yet. And she stated that she had been married the longest. At this point I was just about to walk away and the store manager approached me that's outside took the time to listen to me and whatever requesting as I did not know the name of the drink only the ingredients. He took 5 minutes listening to me and understanding and actually got my drink made for me. This is what professional understanding human beings are all about taking the time stopping what you're doing and just listening. Thank you for the wonderful experience at this location with my chihuahua Koko.. she loved her puppuccino...“
“This Starbuck's has the standard fare but the machines were clearly cleaned often adn my espresso was delicious (you could taste the hint of caramel). The staff was engaging, friendly and efficient. Went here time and again during my stay.“
“I rarely give reviews but I wanted to thank one amazing ‘barista ‘ ,her name is Grace . With Grace, you always get not only a great cup of whatever coffee you may choose ,but , a very unique customer service . If you watch her crafting your order ,you can see how much care she puts in it ,and , the satisfaction she gets in offering the very best.Always welcoming with a smile and good manners. Thank you Grace for making me feel as I were back home ,in Italy ,with a tasty latte made by you.“
“I had been a customer of Starbucks for decades and I was absolutely thrilled when they decided to start having stores down here in North Carolina! Where else can you go and have great coffee and great WiFi while talking to super nice people that you just meant . I have never been to a bad one ever! I highly recommend this place to all!!“
“Rebecca and crew were working this morning. Completely turned around my mood, they were so joyful and energetic! Along with that, I didn’t know what I wanted so they hooked me up with the perfect drink! I hope the managers of this Starbucks know how great of a help she is!“
“I get a cookie crumble drink without coolwipe but they always tend to still add it to it on accident or just forget. Im just not a coolwipe person but I will be nice and drink it. Bc it's just a simple mistake and it happens! :) so keep up the good work!“
“I've been to this location a few times and had great interactions with the staff. My most recent experience was an order ahead from the app, and they had my drink ready in under 5 minutes despite having a long line of cars at the drive through.I also like the art and layout of the tables. It's a standout location.“