“What can I say about McDonald's well McDonald's is what it is I mean you know what your getting I think everybody already knows that your not getting anything healthy and after all is said and done it's just fast food I don't eat it often but sometimes I just get a feeling for it when I don't feel like cooking the food was okay but my French fries were salty as hell!!over the top salty next time I might skip the fries or just pat some of the salt off with a napkin or two“
“Top snack for God's chosen citizens of the "city on a hill" - queues for the toilet, terrible raw food, one and a half cashiers for 50 people at the cash register, 1 employee of the hall with bags under his eyes (you can put a hundredweight of potatoes in these bags) who does not have time to clean the hall, more than half of the terminals do not work.This fast food is the epitome of capitalism XD“
“We talk about fast here so the food is what it is but the place is very well maintained. It's clean and kind of cozy. No long wait time which is the point of fast food. Very frequented since it's on Broadway in Fidi. I go with my kids and we enjoy eating in.“
“The young women at the drive thru window are always gracious and no matter how busy they are , they smile and say” Thanks! Have a good day!” The young women are America’s finest. Thank you , Karla, Naomi, Ainiiai and all the others. ❤️❤️“
“For those who want to save money, it's here, as there is an excellent view of Times Square. It is on the second floor. Only those who place the order and show proof will go up. I always stop by to have a snack and watch the world go by.“
“Came here after a crazy day and shopping at the nearby Trader Joe's. Tried the McCrispy and it was pretty good-almost as good as the Shake Shack chicken sandwich. The sauce was good. The service was surprisingly fast ordering from the mobile app. Bathroom could have been cleaner. But there were plenty of seats around 6:30 Pm on a Monday night.“
“Very good food for breakfast. I ordered a regular sausage biscuit but I received a McGriddle it was like sausage on two little pancakes. Actually was very good, better than the regular biscuit I was supposed to get. It did take a little while to get my food and even though it was yummy my order was wrong.“
“Couldn't believe how different this place was stateside compared to the British side. For a start there breakfast menu is totally different to ours. You were able to get their McGriddles which are amazing! These are little pancakes made with syrup, saugage patty and egg >TO DIE FOR and their porridge/oatmeal comes with X2 little packets of fruit to add if you please, They also have what looks like a scone to us but they call it a biscuit with saugage and egg/cheese (never tried it), overall I really enjoyed McD's stateside.“
“Quick service, standard macdonalds food.Says 20 mins max stay when consuming food but we didnt see this enforced although it wasnt peak time.There was a homeless guy smoking inside (I havent seen anything like this for many years) although I guess somebody must of reported this as the manager came up, and although he had already stopped, warned him. A few minutes later he had passed out on the table. I came in about an hour later and he was still past out on the table.“
“I like how they make their like McChicken they're like so good in their fries and chicken nuggets hitting the spot. I should they should bring back the spicy chicken nuggets. They're so good but don't don't say oh my God it taste bad like I like taste good you should try like other restaurants. The only restaurant you should try is McDonald's, so McDonald's you make the best burgers cause I'm Muslim I can't eat pork only thing I like is a McChicken“
“I'm so grateful for this McDonald's! When I come here on my way to work, it's often very early in the morning - before 5am. It is one of the few places in the area to get coffee and sit at such an early hour. Every time I go, the dining area is exceptionally clean and I feel safe there despite the time of day. I usually get a latte and it's always very good.“
“Like many McDonald's restaurants around the world since the Covid pandemic the restaurant in Manhattan now has touch screen panels to order your food rather than interacting with human beings. The store has panels where you can order your food and pay for it with credit or debit card. Sadly cash is no longer an option for McDonald's. When I was there it was fairly quiet so it was not long before orders were being produced which was good. The store was clean and tidy.“
“Food was okay ordered the meals but everything was charged out of court no tables in the place to sit on you have to get take out only at this location and they do not take orders at the counter you have to order online only very busy our location very“
“This McDonald's has come a long way, and I remember as a kid until now, it was my go-to after-school place to go! The staff is friendly, they are quick to handle orders, and today, I did a mobile order that somehow got lost in the system, and they still made sure to fulfill my order!“
“My experience here in this franchise the other night was much better that my previous visit. I had ordered through the app and in less than five minutes my order was ready. I just want to note that the lobby was filthy though. Other than that everything was very good.“
“Been here in 3 nights in a row as my hotel was nearby. Not sure why this outlet receives such low ratings when it is one of the better ones around. It is relatively clean, there’s a wait for your food but not painstakingly long. Robert is the hardest working member of the team. I’ve sat and observed the way he kept the orders going, much more than his colleagues who were either using their phones or joking out loud. Kudos to his hard work and for keeping the outlet going.“
“I recently visited McDonald's and was pleasantly surprised by the exceptional service and quality of food. The staff was friendly and efficient, ensuring a swift and pleasant ordering experience. The cleanliness of both the dining area and restrooms was noteworthy. I tried their signature Big Mac and fries, which were both fresh and delicious. The restaurant's commitment to maintaining a welcoming atmosphere for families stood out. This visit to McDonald's reaffirmed why it remains a go-to option for quick, satisfying meals.“
“Food was fresh. The place is pretty quiet at breakfast. Morning shift has great customer service, especially the young Hispanic woman. (Sorry to the owner/operator; I'm terrible with names, but it's 2/24.)The place was clean, but worn down. Plenty of empty seats, but mostly old guys having breakfast and some delivery people. I hate that the Coke Freestyle isn't working. Fix it and I'll amend my review.“
“Fast order taking and service. It's pretty small, close quarters at entrance and where you order. Pretty good vibes. Sandwich was hot, fries and coffee hot. Tables hadn't been cleaned and hard to find seating upstairs, but that's expected when close to Christmas in this location's area. Just wish someone did rounds enough to keep tables clean.“
“Woah, first day for this brand new super clean McDonald's with a happy staff, for now, LOL, and it's on the corner of 8th and 40-deuse.It looks nice and has a second floor which you must purchase a meal to go up since we all know this is a sketchy neighborhoodThe counter looks small because they want you to use the app or the kiosk to order. There is a take out outer cube which I don't know if it will work there there customers here but all in all I like the place.“
“It was fine, BUT Management and security needs to be better on that 30-minute limit to eat. The timer shouldn't start as you walk in the place. The timer should start when I sit in the dining area to eat. My family was still eating when we were told that we had been there for 30 mins and it was time to leave and was not polite about it. We're not drunks or crackheads. Technically, we still had five minutes according to the time stamp on my receipt. DO BETTER!“
“It is what it is. You crave it. You go. You do the walk of shame and say never again . . . The food is unaturally consistently the exact same every time . . . But that damn McFlurry has you in a chokehold!!! Some indiscrestions are allowed a couple of times a year over the age of 40. Like I said. It is what it is. Mickey Dee's.“
“They have to be very careful. I went on Tuesday, December 5, and my granddaughter wanted to go into the women's bathroom and when we went in, a man came out. They have to be much more careful, in that case, you see so many things right now.“
“I want to start off saying I come to this location mon-Friday.. & I do not eat McDonald’s. I have an Autistic 3 year old and he must have his McChicken after school, like it really means a lot to my son. Anyone with an autistic child knows how this can be, so I want to take the time to Thank The Young Man Khalil! When I say EVERY TIME I come into this location, he is on point. Forget how fast he takes care of the guests, This man is so friendly, inviting, pays so much attention to detail and always take care of my baby. Like usually If I go in there when he’s off it’s a bunch of females just talking up a storm, kids in the back running around all the food.. just extra unprofessional & they barely speak English. Must be a family business ..anyhow Khalil is so great. I had to stop and actually ask him his name because I manage another company & I know what I look for in my employees around the city. Please hire more people like him! Genuine, happy & Understanding. Not every day you get a heartfelt review about a McDonald’s employee lol in NY at that. Again Thank you so much Khalil.“
“The food is great and the atmosphere is good but the services are slow I don't know if you guys are short on workers but if that's the problem then my apologies.The best solution if that's the reason before it becomes a problem by not letting the customers by not letting them know you have a reason that'show you win the customers and make them want to help you make the business better which will make both sides happy because both sides win? “
“McDonald's gets my Thanks on Yelp Thank you Thursday 11/17/22 This location is very convenient to where I live and shop. I'm surprised I haven't reviewed it already. McDonald's is a family tradition. My Mother loved the McNuggets. I spent a lot of time taking my daughter during her childhood. I love the Big Breakfast, Cookies, Biscuits and more. I wish I had all the collectible toys they sold over the years. They're a definite draw to attract customers. My recent obsession was NASA Snoopy. I gave this collection to a special friend little Robbie. I hope he treasure them. So thanks McDonald's for cheap food and great fun memories over the years. I'll be back.....“
“Natasha's McDonald's seem to want to have their extra seating open. This particular McDonald's was a little disorganized when I went the last time . However, they're usually pretty prompt and friendly. Food is usually fresh. It was one of the first McDonald's in the area that had went through the remodeling there aren't as many homeless people coming into the establishment anymore. However, they are constantly standing outside the door. The bathroom is in the area of the restaurant where it's a little more controlled than other McDonald's so it's not as dirty as it could be. If memory serves me right that was part of their remodel... I don't know no quote me on that. All in all, if you're going there with kids or with multiple people, it's sometimes hard to get a seat, especially when they have the downstairs seating and refuse to open it. But if it's nice out, you can always grab your food to go and go sit in the park across the street.“
“The staff here is excellent. They bring you, your food with a smile, someone is cleaning, the people that are cooking are locked in, and the front staff are efficient. This location is super busy so it’s pretty impressive what the staff does. Five stars!!“
“New, clean, visually appealing, open 24 hrs, mini-McDonald’s with ample touch screen ordering and McDelivery via the app; Staff appeared knowledgeable & diligent.Majority of seating area was cordoned off for cleaning, so seating was limited to 1 table. While I waited for my order, I attempted to access what appeared to be public bathrooms and was quickly told I could not go past the yellow tape. Replied I was looking for the bathroom and response was: ‘No Bathrooms’. Whether that meant they had none or that they were currently out of service is not known.I waited about 25 minutes, which felt like foreva as I’m spoiled living upstate & experiencing fast & accurate McD drive through service virtually everywhere. Know that McDelivery service replaces drive-through in NYC and understandably so.. but it is ever so frustrating to watch delivery person after delivery person walk in & pick up their order in under 60 seconds.. the lesson here: use the McD App in the City & skip the in-store line..4 stars due to ‘No Bathrooms’ & long wait time.[Note: NYC Law does not require food service establishments with < 20 seats to provide a public bathroom.]Wheelchair accessibility: Wide enough for a powerchair or wheelchair but —you may have to ask those waiting for their order to give you a wide berth. It’s a long & narrow galley type McDs.“
“Hello, I'm having lunch here and I really love it, the food is super delicious and the employees are amazing!! how handsome and attentive they all are. I will return and recommend itGREETINGS !!AGWheelchair accessibility: It is very good because it covers the services of disabled people who need transportationIn a wheelchair, I recommend it for them too. Pleasant music and great atmosphere for families with and without childrenGreetings!!!!AG.“
“I saw the managers are rude to the repeated customers while they were eating. I didn't have negative experiences. I took one off they said "no bathroom" I'm not sure if they were closed temporarily or all the time. it's right infront if the L train- 1st ave“
“This McDonald’s is always running efficiently and the food quality is top tier. I came here a few days in a row an employee named Josh helped us out I appreciated his kindness and how quick he was to help his team. Whatever y’all are paying him it’s not enough! He deserves a raise!“
“Have not been there in 5years plus.It still the same. Was down there cuz was at Funeral home with my sister Cuz my brother in law Pass away. Was picking up the ⚱️⚱️ with her.Kid-friendliness: Lots of teenagers CoolWheelchair accessibility: It was GD as be for it“
“I’d say they’re nice clean and usually quick. The foods alittle expensive but that isn’t the locations fault.Kid-friendliness: This is pretty self explanatory, sometimes they even give the kids free toysWheelchair accessibility: There’s usually someone holding the door for tips so wheelchair citizens can enter easily“
“Giving it 4stars even though the food and service were bad. They had clean, free bathrooms with the very rare diaper changing shelf. For that, I will eat a Happy Meal.Kid-friendliness: Diaper changing station in the bathroom. No code needed!“
“It is another restaurant in the McDonald's restaurant chain and has the entire restaurant menu. The staff's attention is good and they serve quickly and efficiently. The products are of good quality and are prepared with hygiene. There is a health service that is not very clean and which is not given much attention. It is a busy place for locals and tourists traveling through NY.Vegetarian options: There are very fewDietary restrictions: There is noParking: There is no parking in the areaKid-friendliness: Yes there are options for childrenWheelchair accessibility: At first level“
“Macdonalds is an option when you travel to expensive cities like New York and other capitals of the world, it is also good to experience fast food, in the country where this type of food was invented, it seemed like a quiet place, that day it was raining , and I was able to cover myself from the rain, the staff was very attentive, it seems to me that Macdonal's does its job!“
“I do delivery and also eat here. Food is like all others and the delivery stab point is that as all others slow but to slow. They usually get the order correct but like all others they mess it up on occasion and I think it's the language barrier. I feel like o“
“I was surprised for the excellent service. I ordered through the app and in less than 10 minutes they brought my order to my table. A few minutes after an employee passed by and asked me if everything was ok. And gave me some ketchups that I asked for.Also the big Mac meal was fresh and delicious.“
“It was drive thru window. The customer service was awesome. When I gave her the pickup number she knew exactly why I was there. When I arrived at the window she gave me my receipt and notified me to go to the next window where my food was. I didn't have to wait for anything and the place was very clean.“
“I have been coming here for years…today i sat and waited for my food and witnessed Andy handle an aggravated customer very nicely. My food was cold and while one employee ignored me Andy assisted me right away without an issue! Andy is kind & awesome!“
“Staff here rock. Kudos for the hiring manager of this location. Today's cashier, Ms.Elianny, assisted me. She is wonderful. I would recommend you to use her customer service skills in the training department. She would be very useful in a managerial position and staffing, too. She is making the difference being the face of your business. Thanks for her.“
“It's McDonald's so the food is as good as expected. One small glitch, to dine in, they ask you to enter a table number and in other places, they are bringing your food to your table.In this case, they simply called the ticket number.Overall, it hit the spot.“
“I don't usually review fast food but I had such a good experience here at 10 pm last night I wanted to leave a review. This store was very efficiently run. Usually it is a mess and everyone is rude. That was not my experience at this location and ut us due to the wonderful staff. I wish I guy his name but the tall black gentleman who managed the place on 6/22/23 at 10 pm was such a good manager! Very hands on without looking like he's stressing out people. It was a calm and efficient environment. When I asked for ketchup he was so friendly. Told me to have a good evening in a slow and genuine way unlike the rush half a** way fast food workers usually do it. I was genuinely confused where I was. And pleasantly surprised. He should be working at a 5 star restaurant and take that staff with him.No mistakes with my order. Whole team deserves praise.“
“If all I heard about McDonald's from friends and acquaintances were true, they would not be slammed like they usually are. I know the quality isn't there, nor is the nutrition value...but it's fast, it's cheap and it's tasty. Enough said.“
“I am giving 5 stars solely based on being able to use the bathroom without being thwarted by any customer only policy, which frankly I found surprising. If I ran a business right in Times Square I would most certainly have a customer only policy for bathroom use. In any case, I am just glad that I was able to go, abs I didn't see any customer only sign, no one stopped me or questioned me, and the bathroom was not locked. Kinda odd to give a review for something like this, but if it counts for anything, I left the establishment relieved and wanted to give, at least what I feel, is due credit.“
“The best McDonald's I have been to in my life; I never thought I would find it in Manhattan! (I'm very picky with McDonald's in Manhattan). In spite of the place being full of people, I sat down after I placed my order at a kiosk, and a lady brought my order quite quick! 5 minutes or so which is fast considering the amount of people. She even had the right amount of ketchup for me on the tray, she had the right diet soda, no ice the way I ordered it and the same with the fries.Great job guys!Note: Nothing against homeless people, I wish them all a soon recovery from their situation (a job, place to live, etc), but sometimes they take some McDonald's as a place to hang out, which makes the place seem unhealthy. There was none at this McDonald's. Thank you!“