“He should be recognized The store in Greenmount Maryland is the nicest store I've ever been in always says thank you have a good day to everyone always great attitudes he says thank you to every customer. He should be recognized by the company. Have a great day and thank you“
“This location is across from my office and my absolute favorite Dunkin'. They are fast. They are friendly. It's clean. The drinks and food I get here are always delicious. (Well except for the time I picked up a munchkin cup and it had all blueberry, no chocolate. That was sad ) This is the best Dunkin' in my opinion! Pumpkin Spice Coffee is back then Peppermint Mocha so I'm happy!!!“
“I barely come to this Dunkin. However, I traveled much farther just to come here because it was an overall better experience. It was much cleaner than the one closer to me. The floors didn’t have any trash. The employees were always cleaning around themselves. The cashier was very polite and pleasant with the party I enter with. We were very indecisive about our order. When we finally ordered, even the employees in the back who were completing drive through orders. Helped finished up our order. The front staff even gave us a free hot chocolate due to a delay that was caused from hot chocolate machine. It was not working properly. They had to fix it first.God bless your store“
“This place is nice enough and everything comes out right. I just have one issue with this location. WHERE ARE THE CHOCOLATE CHIP MUFFINS?! I never see them at this location and an employee who's been there for 5 months said they have never seen them either. What does this location have against chocolate chip muffins?Parking: There's plenty of parking although when it's busy, it's busy.“
“Ordered a large coffee with cream and caramel, and it was ready in no time. The staff were friendly and courteous, and the coffee was hot and delicious. I loved that I could just pull up, order, and pick up my drink without leaving my car. It was a great way to start my day on a busy morning.“
“I'm here every day, most days multiple visits, and every time I walk in that door they know exactly what coffee I want, they make my coffee on point and they make my food how I like it. Super friendly staff too. By far the best Dunkin' crew I've seen!“
“I will drive past my local DD to hit this one down the road.My first time there I told them to make me a diabetic coffee. Meaning alot of sugar it was great. Now everything I go I do have to adjust but I don't fret and I'll still come here for the friendly cashier.Donuts have been fresh everything I've come so far.And the price is great compared to the donut shop on frankford I don't ever spend more then 15 bucks and that me getting donuts for 6 of us plus one large coffee and hash downsParking: Not alot of parking out front“
“I go here regularly because it's by my job. I only don't like that they won't allow you to add another item when you get to the window. I'm a paying customer. I can understand multiple items not being added but I wanted like a hashbrown and was told I couldn't add it. Other then that they are very nice young adults working in there.“
“I had the pleasure of being helped today by Erin! She was so sweet and even though it was busy, she skillfully took care of everyone’s orders, all while being so polite. Everyone’s orders were made efficiently, and even so my coffee was very good. Looking forward to going to this location again soon.“
“They are always very quick at getting your order and the food is always very hot and the coffee is fantastic thank you J HigginsParking: There is 15 or so parking spots and there's always some openKid-friendliness: People take their children inside all the time the kids love itWheelchair accessibility: It's very easy to enter the business everything is ground level and no curves to get in from the parking lot Jay Higgins“
“By far the best in the neighborhood has polite/ friendly hard workers.My bagel was toasted the correct way unlike another dunkin I've been to in the area they toast it to where it like not toasted this place toasted it just right& I love it, the coffee was great hot fresh just right amount of cream&sugar I could taste the flavor of the coffee& sweet at the same time not neither overpowering the other perfect balance.“
“i go to this dunkin everyday & i will drive 30 mins just to go to this dunkin because they make the coffees SO GOOD & the snackin bacon is always amazing. no dunkin in ne philly/bensalem compares! the girls who work drive through are always soooo sweet aswell!“
“I am not a big fan of dunkin coffee ☕️ but for some reason I like this location. They listen to the customers carefully, so don’t make any mistakes which is unlikely for other DD locations. Staff are friendly and talks nicely with everyone. I hope they do it with all the people that visit this location.“
“Can't really complain, they got a lot of staff working. I normally go in the afternoon so it is not that pack. I'm not sure about the morning time. As far as the food goes, it is usually always the same stuff I order and always turn out how I wanted it. I gave 3 stars because some days they got different staff making the order so it never the same stuff sometimes.“
“Best quality of coffee in Philly, would drive a few miles here than somewhere close bc of how good it is, and how the coffee is persistent, good customer experience, clean store. You can taste the difference in quality here compared to other Dunkin’s. ?Parking: parking lot ?“
“OMG this morning's Chorizo Wrap was amazing. I usually get this as my breakfast each day but today it was absolutely outstanding. Perfectly baked and HOT! The flavor and chorizo spiciness was perfect. Thank you Dunkin for an amazing start to my day.“
“The staff at dunkin' donuts get your order ready very quickly and they always should be tipped because I noticed most people use credit cards and I believe that's because they don't want to tip anybody so remember these people have families and they could use the extra tip money thank you Jay HigginsParking: There is plenty of parking on both sides of the building and there are always spots available every time I go there Jay Higgins“
“Dont be mis-taken, even Dunkin's taken ur money here. Limited Menu prices are 30% higher than most stores in area (luxury markup). Staff is courteous, efficient, and underpaid. Quite often DDapp incorrectly states they're closed.Features: Feel free to drink your coffee on casino floor or food court area“
“When I saw the empanadas on the menu I thought - "oh great. Another promotion Dunkin is throwing at the wall to see if it sticks." But they really did something here. They nailed it. It smelled so good the dogs got off the couch (very cozy) to investigate. They loved the crust. So did I. Also it was super busy today and the staff was clearly feeling the pressure but their attitudes did not show it. Great job team!“
“Only ordered coffee here. Staff seemed nice enough. Issue, as others have said, was the bathroom. They only had the key to the men's room and it wasn't really that clean. There also wasn't a sign saying you need to ask for the “
“I've been to this Dunkin just twice 6 months apart & both times The Middle Eastern young man thought he was a riot by saying No donuts (in the middle of the day). For those who drive off & don't wait for his Will Ferrell like non punchline, punchline, DD loses money.“
“We went to Dunkin with 17 dollars on card and two physical dollars and they covered the rest of our bill helping us because we’re dumb children who don’t know how to use cards ?Kid-friendliness: They helped out me and my stupid friends who couldn’t figure out how to work the machine ?“
“This Dunkin Donuts is located at Philly Mills Mall. I stopped in here on a snowy day cold, tired and hungry coming from a doctor's appointment. The woman who waited on me was new and spoke limited English. She was pleasant and managed to key in my order and then proceeded to get my coffee while my food was being made. She thanked me for the tip I left and wished me a good day. My iced coffee was delicious made just right and my food was hot not just warmed like other Dunkin Donuts I have been to.Vegetarian options: FewDietary restrictions: NoParking: No problemKid-friendliness: Keep them home“
“At first I was annoyed with the long drive thru line and crowd but it did speed up my coffee was perfect and no bacon on my loaded hash, I gave a tip because I saw they were working hard and I appreciate the diversity of staff, I’ve been treated worse at other Dunkin’ with “other” management and still waited long. I’m “
“My family and I have been coming to this dunkin for years before they remodeled. The service is still great! We still come here everyday to get our coffee and iced teas no sugar. Having the drive through helps tremendously if your on the go.“
“They are always nice to me here. The order is always ready when I go pick it up. There's usually parking space but not that many.Parking: It's a small parking lot. Sometimes it's full. Sometimes it's not and it's a weird intersection because it has three corners“
“The best male crew ever! Such hard working young black men…..professional,fast,social just the best they deserve a big raise!!!!Kid-friendliness: The employees interact great with the kids while demonstrating patienceParking: Never had a problem with parking“
“Anytime I am in here they are running around like a well oiled machine. The workers are very courteous at the register and food and coffee comes out quick and it’s always made well. Also my wife and I drink midnight coffee and they always make it fresh!!“
“Cool selection of donations! Digital ordering like at McDonalds. Then everything happens very quickly. Quality is very consistent. The coffee is good but not great. The waitress is very busy with a police officer who gets his donations like in an American movie?Here we were approached by a bizarre gentleman who told us even more bizarre stories.So all in all an exciting experience that makes the very American chain interesting! (nothing invented!)Wheelchair accessibility: Yes, at ground level“
“A place in the center with easy access, friendly workers, clean place, a good space to share a coffee in company.Kid-friendliness: Excellent space to bring children.Wheelchair accessibility: The entrance is easily accessible for people with disabilities, and ordering is easy.“
“Time to make the Donuts! Shame because the donut I like, they did not have made!! How in the world do you NOT have the regular chocolate frosted donut?!?! Sometimes the people who work in the Dunkin side are nice, sometimes, meh, they are a little inconsiderate...everyone has bad days.“
“These ladies are all working hard makkf sure the producer is what the franchise intends it ti beHOT. FRESH . DELICIOUS , safe !! They always works together as a team l! Also they make the entire store bright outside safe inside no drama! Not easy in phillyThe best DD around !! the crew is it all $!Dietary restrictions: NiceKid-friendliness: AbsolutelyWheelchair accessibility: Great“
“It's always packed but service is always on point and fast everything you wish for they have I love me a vanilla bean colada a lot of places don't or see the machine isn't working they ALWAYS have it....Parking: It's inside of a so it's plenty of parking and the driveway is extremely long to it's not like your ordinary drive tre“
“This spot was the light in the darkness. Late for your flight? Dunkin. Fast, good portions for prices, and nice folk running it. I had a grilled cheese pesto sandwich, 6 piece hash brown (which was wayyy tastier than I expected), and a chocolate Bavarian creme donut. 10 bucks, perfectly reasonable. After a long day, little sleep, and a rush to get something quick before my flight, Dunkin nailed it ?“
“This Dunkin location is soooooooooo big when you come inside. It’s amazing and so much space for anyone to buy something and enjoy the building. And plus there are so many great places to shop also. They have stores for everyone around this Dunkin location.Parking: Great parkingKid-friendliness: It’s a place you can bring your kids and buy some Dunkin.Wheelchair accessibility: It’s so convenient for Wheelchairs.“
“Vegetarian options: They have some vegetarian items but u have to actively look for them and I think they should have a section for things like vegetarian options but currently they don'tParking: There is no parking, ALOT of public transportation from busses to regional rail and the el, but parking you'd have to find somewhere nearby to park and walk back to DunkinKid-friendliness: Always makes my son feel special, with an extra donut or cup of ice water. Very friendly environment for kids and adults alike:)Wheelchair accessibility: Yes you can get a wheelchair inside by both entrances and it's a straight line from order to pick up,so wheelchairs are accessible“
“There’s a guy, not sure of his name but he is blonde/ginger with a beard and calls everybody “hun”. He is one of your best workers! It could be 5:30 AM and he is so pleasant and kind! Give him a raise or promotion because he is a gem!“
“This is one of my favorite locations to visit !! The staff here are incredibly amazing ! They are always so friendly and so welcoming every morning, no matter how busy they are! But what amazes me the most is that no matter how busy they are, they never make my stuff wrong! I enjoy coming to this location every morning because these employees make my day!Parking: In a parking lot with plenty of spaces.Kid-friendliness: This is one amazing staff! The young man Michael is one of the friendliest and most pleasant person!Wheelchair accessibility: Handicap parking located right in the front of the store with a ramp for wheel chair accessibility.“
“This Dunkin just so happened to be near a breakfast food cart my spouse and I frequent when we're visiting the city. ATMOSPHERE: Fairly clean on the inside, it's takeout only with a pick up counter up front. BEVERAGE: Original Blend - $2.29 I'm usually an iced coffee guy but decided to try their hot coffee today. My guesstimate of 3x cream and 2x sugar ended up being the perfect flavor combo (we have no Dunkin on Maui, so I'm literally a Dunkin virgin when ordering). SERVICE: Ordered on the app and it was ready and waiting in less than 2 minutes. No human interaction at all. OVERALL: I'll choose Dunkin over Starbucks any day!“
“I've been going to this particular Dunkin Donuts for over 10 years. Overall, Dunkin has always had inconsistent quality across the entire franchise, but this spot is good in retrospect. The morning drive-thru greeter has always had an upbeat positive attitude, more than the other local options. The site is rather small, so the morning rush hour drive-thru lines get awkward fast as it starts to spill out into the main road. Atmosphere is rather limited as well as it's more of a come and go spot.“
“One of my favorite Dunkin's in the Northeast (Philadelphia), but the one bad thing is the riff raff that is outside the doors bothering the people either by asking for money and/or having unwanted chats just to give them money. Management needs to have them go away before its customers find another place to go.“
“Great staff and good service. Food and drinks are always on par. However, i would encourage them to be more stringent with their mask policy. Many of the employees have it down under their noses and some on their chin. We are still mid-pandemic.“
“I like this location only. The guy that makes the sandwiches makes mine just how I like it. Other locations give me attitude or don't want to do it so I don't eat at dunking like that anymore, but when I do I go to this location only.“
“This Dunkin' Donuts is a good place to pick up coffee and a breakfast sandwich. The people at the front are good with orders. The tables aren't always clean, but they still manage to get stuff done. They make your drinks right. They are always ready in a timely manner. Also, The online app is even faster and easier because your Order is always finished by the time you arrive at the store. I'd recommend you to visit here if you're feeling down & exhausted in the morning. Or when you're hungry.“
“To whomever stole my daughter’s purse this morning from Dunkin’ Donuts on Frankford Ave in Philadelphia, just know that the police have been contacted. And good luck using any of her cards, because they have all been canceled and reported stolen. We are also aware of the last location in which you attempted to use one of the cards. You WILL be found out, sooner or later. But in the meantime, I hope you feel good about stealing from a kid. And to the Dunkin’ Donuts employee who assisted me over the phone and gave me advice, I want to sincerely thank you. I know that you were probably incredibly busy, but that didn’t stop you from being kind and compassionate and helpful. So thank you.“
“The food and drinks will always be satisfactory. Can't blame the staff for the delay when there is. Drive thru is a bit of a hassle since to enter is a 2 way street and he drive thru gets backed up a lot. If anything, just park nearby and walk in if possible. Every time I go the staff is polite and they work their best.“
“If it wasn't for their morning staff I wouldn't come here. I must say the staff in the morning is super friendly and very welcoming. Food and drinks always taste fresh. Service is fast. Outside is clean. Inside not so much due to the customers who lack respect.“
“My go to dunkin every morning. I order the same thing all the time so when I show up they already know what I want. The employee's there are amazing, they can probably use some help at times, but they are really great with customer service and trying to get everyone in and out as fast as they can.“
“I've tried a few other dunkin in the neighborhood on uber eats and the order would be wrong or sandwich not cooked/melted all the way. I finally found this store and saw 5 stars so decided to try them. I was so glad I did. I've ordered quite a few times and it's always right, delicious and fresh! I decided to stop in today and every last staff was friendly and warm. I asked for the manager to let her know I order on uber and coming in just showed me even more why they deserve 5 stars ?. Keep up the great work!“