Dairy Queen Grill & Chill

Stopped in for quick ice cream with the family.

Lucas is such a friendly and welcoming worker. Amazing job !

We needed a specialty birthday cake, and I didn't know it had to be ordered a day ahead. The ladies at this Dairy Queen went above and beyond and rushed to have my sons cake done in less than 2 hours. They were friendly, the store was spotless and above all they created an AMAZING birthday cake on short notice and saved my son's birthday!! Thank you Virginia for your Incredible cake decorating skills. You are an artist!!!
Thank-you to all the staff that worked together June 12, 2025 to save my sons birthday party 💖
Kelly M

I’m sure they got their straws off Temu.

Recent issues with their straws have been incredibly frustrating. On multiple occasions, including my most recent visit, the straws provided were completely faulty, making it impossible to sip drinks. Despite asking for replacements, the same problem persisted, leaving me unable to enjoy my drink.

The staff was polite and offered to remake my drink but wouldn’t acknowledge the faulty straws. I returned my order and asked for a refund.

I won’t be returning unless this issue is fixed.

Accidentally placed a mobile order here when it was suppose to be for Didsbury. First they couldn’t help me at all and then they followed to tell me they would just refund me. To this day I still have yet to get a refund from them and I never even got this order so it was $35 for ice cream that never even got picked up nor made cause I did call them and let them know I couldn’t come to Airdrie.
Hoping they will catch your attention as I still am waiting for this refund to this day. Thank you.

Food is always hot and fresh and delivered to your table. Cashiers always super nice. Usually pretty quiet. Ice cream is definitely a must at DQ 😊

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Chicken Strips

Customer service is pretty bad at this location.

Just went there, paid extra for extra oreo in a mini blizzard, I let the cashier know I like it chunky and not to mix it alot. She gave it to me and literally found 5 chunks in the whole blizzard. What a rip off!!!!!!!!!! Puts a bad taste in my mouth of this location. Was super quiet so being in a rush is not an excuse. Question all your orders if you go here. I won't be back.

Atmosphere: 3

Food: 1

Service: 1

Delicious food, and one of the only Dairy Queen’s in Alberta that does the buffalo sauce correctly! Most other places that I’ve been to give some weird Sriracha type sauce for buffalo.

Atmosphere: 2

Food: 4

Service: 4

Recommended dishes: Cake

Delicious food, and one of the only Dairy Queen’s in Alberta that does the buffalo sauce correctly! Most other places that I’ve been to give some weird Sriracha type sauce for buffalo.

Atmosphere: 2

Food: 4

Service: 4

Recommended dishes: Cake

Food counter attendant was super friendly! Great chicken basket.

Atmosphere: 5

Service: 5

Dianee today was the friendliness, nicest employee I've encountered in a long time! Keep it up. Thank you

Service: 5

Only came for some ice cream. Great as always and my son and I loved it. The only thing is that this location had a weird atmosphere and the cashiers need to work on customer service, otherwise very nice people.

Atmosphere: 4

Food: 5

Service: 4

My favorite burger place

Atmosphere: 4

Food: 5

Service: 4

I went in to grab a cake for my husband on the weekend and there was only 1 in the fridge that I didn’t like the colours. I went to the counter to ask if they had anything else and they were able to get me a log cake and decorated it for me on the spot. I was so impressed with the service and kindness by the employees. They were amazing. The cake was beautiful and delicious. Thank you for going above and beyond!

Kid-friendliness: Lots of stuff for kids here!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cake