Pho East Lake Restaurant

I've have been going here since they opened. Same family, same great food, same great service!!! Thank you

I visited this lovely Pho place with my colleagues six times during our two week stay in Airdrie in February. All of us enjoyed our respective pho dishes during cold days. Taste was delicious and we felt like home. If I could give more than 5 stars, I would.

Terrible

I wanted to share my recent experience at your restaurant in the hope that it can be addressed. I previously ordered from your restaurant and enjoyed the food, so I decided to bring my family (a table of 4) for a dine-in experience. Unfortunately, our visit was disappointing due to poor customer service and cleanliness.

When we arrived, we were asked to sit at a dirty table. It was only cleaned after we sat down. We then requested booster chairs and extra seats, but the staff ignored us. After waiting for about five minutes, same staff member came over, rudely dropped the menus, and asked if we had ordered—without any greeting or courtesy. When we mentioned that we still hadn’t received the chairs, she rolled her eyes, moaned, and dismissively pointed at some chairs nearby. She never took the order eather and just left.

While the food was decent, the atmosphere and service were severely lacking. A restaurant experience is not just about food but also about how customers are treated. We left without ordering ( disgusting, filthy booster seats for the kids)

I hope you take this feedback seriously and address these issues to improve your service.

Always love the food, service is friendly but I believe the size of the regular soup just shrank with the new bowls being used... shrinkflation?

Eastlake Pho has never disappointed. The food is always amazing with the best broth in town. Everything you go innthe owners remember you and make you feel at home.

Has been a favourite place to go since finding it in highschool with a few friends. Have been a repeat customer for years now. The soups are good and portions are quite good for price. Service and quality is always great. Would recommend for anyone that hasn’t tried it and is trying to decide which pho place to check out in Airdrie.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spring Roll, Beef Balls, Spring Rolls on Rice Vermicelli, Noodle Soup, Charbroiled Beef Skewers, Well Done Brisket on Rice

Food is always great and service top notch. Recently decorated interior, nice atmosphere.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spring Roll, Fried Rice with Chicken, Spring Rolls on Rice Vermicelli, Noodle Soup

I have been eating here since 2010 approximately. I have never once had a bad experience. Great food, great service and good value. I recommend this restaurant to everyone!!

Atmosphere: 5

Food: 5

Service: 5

Been coming here for so many years.
Always great food and amazing staff
Thank you!!

Amazing and affordable pho! Super friendly service and good vibes ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tendon, Beef Balls, Noodle Soup, Well Done Brisket on Rice, Soup

Good food and very friendly service!

Absolutely delicious, super friendly staff, our new go to place!

Atmosphere: 5

Food: 5

Service: 5

Food was great. Vermicelli combo bowls were made well with fresh, crisp veggies, rice noodles and well seasoned meats. Service was quick and friendly. Prices were great and portions were a nice size.

Atmosphere: 5

Food: 5

Service: 5

Very good food and friendly service.

Atmosphere: 4

Food: 5

Service: 5