Starbucks

If I could put zero stars I would .

For one when I was here the workers were complaining and saying how everyone “modify” their drinks . I ordered my drink with Coconut milk as I am lactose intolerant and cannot have dairy then as I’m waiting I hear them complain and say they aren’t going to do the modification.

Like excuse me? I didn’t want to believe it so I waited . They got my friends order wrong and I nicely asked them to remake it which they did but were not happy to do so. Then recieved mine and as I heard was correct had regular milk or cream instead of coconut milk that I asked to be used .

Not impressed as I’m a loyal member and come to this establishment often. Go to a different location that will be happy serve you and your needs .

Atmosphere: 1

Food: 1

Service: 1

Everyone who works at this starbucks is SO NICE and FRIENDLY. Especially in the drivethrough.

Atmosphere: 5

Food: 5

Service: 5

Ava was super friendly and our drinks were quite refreshing.

First time at this location Absolutely amazing service I have a special way I like my paginated beverage and the batista that made it took it to the next level.
Ordering it like that every time now ?
I had samples given to me while charging my phone in the comfiest seats very good experience look forward to my next visit.
How all starbucks should be.

Atmosphere: 5

Food: 5

Service: 5

The drive thru here is excruciatingly slow almost anytime I’ve been at this location. Don’t stop if you’re in and kind of hurry

Service: 2

Typically I enjoy this Starbucks but this visit the server was very unfriendly

Atmosphere: 1

Food: 4

Service: 2

I am so sick of going to this Starbucks. I was told they brew there coffee every 30 minutes. Then a girl over the Mike says it was brewed 11 minutes. The coffee was luke warm at best and coffee tasted old. - This is the last time going to this Starbucks. I be sure to tell others as well

Service: 1

As usual the best coffee

Atmosphere: 5

Food: 5

Service: 5

Asked for a tall decaf almond milk latte they gave me a single shot of espresso that was cold with a splash of oatmilk

Atmosphere: 1

Food: 1

Service: 1

They only care about mobile orders now. Ordering in person led to a 25 min wait and. Then told they have way too many mobile orders ahead of mine and that there is no point in ordering in person. Left without my drink.

Service: 1

Service is always friendly! It's hard to sit inside because the music is really loud and makes it difficult to chat.

Atmosphere: 3

Food: 3

Service: 5

Noisy, music too loud. I was not able to relax with my coffee with Prince jarring my every thought. Would have dined in, but had to leave.

Serves only white people quicker

Atmosphere: 1

Food: 2

Service: 1

Good coffee.

Atmosphere: 4

Food: 4

Service: 4

Im not typically one to complain especially about a fast food chain cause what’s the point. Today I placed and order for over $25 - 4 drinks. On the way out in the pouring rain my 6 year old dropped her entire drink on the ground. I went back in and asked if they would be remaking it (with no intentions or inclination of getting it for free) and they ended up charging me the $5.

I acknowledge that it was completely out of their control but I feel like it would’ve been a nice gesture to comp a presumably $.10 drink to make after already spending $25? I feel like Starbucks as an organization pushes really hard to try and tell people how amazing they are to their loyal members and I really didn’t get that today. I come to the store on a nearly daily basis and it really irked me that they would have such little care or empathy for the situation.

Atmosphere: 1

Food: 2

Service: 1