Ordered two subs. Ham and cheese for the kid was good as usual. Ordered a special sub 12' BBQ brisket. The sub was more at $16.50 but I was hopeful. However the quality and quantity of sub did not meet the expense. I would have ordered another ham instead as it had more meat than this. There should be a measurement for the sub not a handful approximation amount. The flavor was fine but extra cost should leave you feeling like you enjoyed it. Nope.
Sara
Terrible customer service. Iāve been going to this Subway for years and never had any issues asking for extra veggiesāespecially on a salad where Iām not getting meat or cheese. But ever since the recent change in management and staff, the service has gone downhill. This isnāt the first time Iāve noticed problems, but today was the worst by far. I asked for extra veggies since they always cheap out, and the employee told me they have a āstandard amount.ā (Which is not true subway allows extra veggies at no charge) She added maybe six pieces to begin with and when I asked for extra she only added a few more and called that āextra.ā When I requested more, she refused rudely and said she already put extra, then rolled her eyes and gave me a huge amount of attitude. The hand gestures, eye-rolling, and overall rudeness were completely unacceptable. When the manager or whoever she mid way walked over to came over, they didnāt try to understand the situationāthey just defended her. Iāve never been treated like this here before, and it made me feel unwelcome and disrespected. This location really needs to improve its customer service I definitely do not recommend.
Atmosphere: 1
Food: 1
Service: 1
Kurt Gajetzki
Ordered food at 5:50 and itās been 40 minutes And the guy picked the order up and hasnāt dropped the order off. They canāt help me cause theyāre too busy but unacceptable
Atmosphere: 1
Food: 1
Service: 1
Margaret Kim
service was really excellent. they are very kind and this is probably the cleanest subway iāve ever been to!
Atmosphere: 5
Food: 5
Service: 5
UnnatiMonoj Sharma
Ordered 3 veggie subs, absolutely terrible service. Only one employee making/serving multiple orders for customers so obvs the quality suffered. None of my subs were toasted well, grilling was refused. So basically I left the store with 3 cold subs for dinner and had to toast them at home because they were basically inedible. Just bread and vegetables with barely melted cheese. Never coming to this location again.
Food: 2
Service: 1
Dorian Brown
Honestly the freshness and cleanliness of this subway is very good. However the staff are lacking. Constant mistakes while making subs, and never once did they offer to redo it for me.
Also they always under toast the subs! And when you ask for them to toast it extra, they'll maybe do it for two or three seconds more. I don't understand why they don't want to toast the subs properly here. I've never had this issue at another subway.
Marg
This is my go to Subway store, I treat my grandsonās when they are in town. They order the same thing every time: #1 footlong ham lettuce and mayo- no cheese #2 footlong ham, turkey, bacon with lettuce and mayo. No cheese They charged me over $24. The ham footlong is under $10. and the cold cuts footlong on the menu is under $10. Very disappointed in them over charging me like that.
Meharpreet was great! Super friendly, fast, and made the sandwich just right. You can tell he cares about good service. Iāll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Brooklyn sara jade
Mehar is always a pleasure, he puts so much love into his job, and genuinely goes above and beyond for customers! Heās super friendly and personable and deserves a raise!!!!šŖš»šš»
simran thind
This is the best subway in the Airdrie , excellent service, friendly staff and great subs too. Highly recommendšš»
Kayle tupper
Bad service
Deep Virk
Awful no sauce even spinach was not added still they added wasted my money no kne picking calls
garbage store
Food: 1
Service: 1
Half the sub did not have veggies on it.
Atmosphere: 1
Food: 1
Service: 1
i m fan of subway ššš
Ordered two subs. Ham and cheese for the kid was good as usual. Ordered a special sub 12' BBQ brisket. The sub was more at $16.50 but I was hopeful. However the quality and quantity of sub did not meet the expense. I would have ordered another ham instead as it had more meat than this. There should be a measurement for the sub not a handful approximation amount. The flavor was fine but extra cost should leave you feeling like you enjoyed it. Nope.
Terrible customer service. Iāve been going to this Subway for years and never had any issues asking for extra veggiesāespecially on a salad where Iām not getting meat or cheese. But ever since the recent change in management and staff, the service has gone downhill. This isnāt the first time Iāve noticed problems, but today was the worst by far.
I asked for extra veggies since they always cheap out, and the employee told me they have a āstandard amount.ā (Which is not true subway allows extra veggies at no charge) She added maybe six pieces to begin with and when I asked for extra she only added a few more and called that āextra.ā When I requested more, she refused rudely and said she already put extra, then rolled her eyes and gave me a huge amount of attitude. The hand gestures, eye-rolling, and overall rudeness were completely unacceptable. When the manager or whoever she mid way walked over to came over, they didnāt try to understand the situationāthey just defended her.
Iāve never been treated like this here before, and it made me feel unwelcome and disrespected. This location really needs to improve its customer service I definitely do not recommend.
Atmosphere: 1
Food: 1
Service: 1
Ordered food at 5:50 and itās been 40 minutes
And the guy picked the order up and hasnāt dropped the order off. They canāt help me cause theyāre too busy but unacceptable
Atmosphere: 1
Food: 1
Service: 1
service was really excellent. they are very kind and this is probably the cleanest subway iāve ever been to!
Atmosphere: 5
Food: 5
Service: 5
Ordered 3 veggie subs, absolutely terrible service. Only one employee making/serving multiple orders for customers so obvs the quality suffered. None of my subs were toasted well, grilling was refused. So basically I left the store with 3 cold subs for dinner and had to toast them at home because they were basically inedible. Just bread and vegetables with barely melted cheese. Never coming to this location again.
Food: 2
Service: 1
Honestly the freshness and cleanliness of this subway is very good. However the staff are lacking. Constant mistakes while making subs, and never once did they offer to redo it for me.
Also they always under toast the subs! And when you ask for them to toast it extra, they'll maybe do it for two or three seconds more. I don't understand why they don't want to toast the subs properly here. I've never had this issue at another subway.
This is my go to Subway store, I treat my grandsonās when they are in town. They order the same thing every time: #1 footlong ham lettuce and mayo- no cheese
#2 footlong ham, turkey, bacon with lettuce and mayo. No cheese
They charged me over $24. The ham footlong is under $10. and the cold cuts footlong on the menu is under $10.
Very disappointed in them over charging me like that.
Food: 4
Service: 1
Restaurantji Recommends
Meharpreet was great! Super friendly, fast, and made the sandwich just right. You can tell he cares about good service. Iāll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Mehar is always a pleasure, he puts so much love into his job, and genuinely goes above and beyond for customers! Heās super friendly and personable and deserves a raise!!!!šŖš»šš»
This is the best subway in the Airdrie , excellent service, friendly staff and great subs too. Highly recommendšš»
Bad service
Awful no sauce even spinach was not added still they added wasted my money no kne picking calls
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