Don’t let this small place fool you! It’s always the hole in the wall places that are the best restaurants! Food is great, service is wonderful (they are also so friendly)! And they’re open later than any other place. Give them a try!
Atmosphere: 3
Food: 5
Service: 5
Robbie Anne
Don’t let this small place fool you! It’s always the hole in the wall places that are the best restaurants! Food is great, service is wonderful (they are also so friendly)! And they’re open later than any other place. Give them a try!
Atmosphere: 3
Food: 5
Service: 5
Jean Hattingh
I’ve eaten from many questionable quality places and this one is high on the yuck scale! Greasy cold and old tasting food that’s been under the warmer for way too long(talking about the buffet experience) The service was ok and friendly enough but the food just not good enough. Also the bare/stark interior should have given me a clue to what I was getting into.
Atmosphere: 1
Food: 1
Service: 4
Cody D
The prices, portions, service, and food are great!
Atmosphere: 3
Food: 5
Service: 5
Tossed Salad
Fresh food and fast service. The place should have higher reviews then what is posted.
Dietary restrictions: Very helpful to check for allergy
Parking: Strip mall style parking
Atmosphere: 3
Food: 5
Service: 4
John
The combo meal at noon hour was some of the better food around for value. Excellent Food great service, are while on road trip and was pleasantly surprised of experience. Some large chicken ball cooked perfect also. I wish a photo would have attached to show a great plate of food
Atmosphere: 4
Food: 5
Service: 4
John Cheeks
We got a win / lose situation right here. Choose your fate.
Food: 3
Voice of Reason
Not a clean place at all. I bought food here and the utensils were dirty. I also couldn't get a receipt as they told me "we don't have machine receipt". As I insisted, they scribbled something on paper in Chinese and gave to me as a receipt - something I won't be able to present. The totals did not even match up to the total I was charged. When I asked for cutlery, she brought an old plastic spoon out from goodness knows where, and cleaned it with her fingers and gave me. Even after that, it had long red hair on it.Why?This place has been here a long time but I'm surprised they don't know even the basics. How can you not have a printed receipt????How can you not ensure hygiene standards are above board???
Atmosphere: 1
Food: 1
Service: 1
Rhys Eckardt
I havnt gone out for Chinese food in Airdrie in a few years. I had a mad craving tonight and decided to go back to my favourite spot. It did not disappoint. Just as amazing as it always has been. I’ll be back again and again and again !!
My husband and I went there for dinner Friday night. No one dining in, but everything we ate was hot and fresh. Will go there again
Rhonda Keen
My wife and I went to the Win Garden last evening for dinner, and we were the only couple in the restaurant. Ling was very kind and gave us the best service, the dinner for 2 was amazing, with great variety and huge portions! We will definitely return for the buffet soon, Bruce and Rhonda,
Atmosphere: 5
Food: 5
Service: 5
Rhonda Dezeeuw
My wife and I went to the Win Garden last evening for dinner, and we were the only couple in the restaurant. Ling was very kind and gave us the best service, the dinner for 2 was amazing, with great variety and huge portions! We will definitely return for the buffet soon, Bruce and Rhonda,
Atmosphere: 5
Food: 5
Service: 5
Dayna Stenabaugh
It's a shame really that I have to give this place such a low review. Our family has been fairly loyal customers to win garden since we moved into Airdrie over 4 years ago. We found the food good and it was a really good price, not to mention it was easy to get to for us.However today which was Christmas eve my experience with the lady that owns this business made me decide to never order from them again.I knew it was going to be busy as it usually is on Christmas eve so we decided to order our food at 4pm which we thought would give us enough time to eat and then go about our business in the evening. We were expecting a longer than normal wait and we were ok with that. The problem arose when my husband came home with our order. I unpacked the food and quickly noticed that we were missing 2 of the dishes we had ordered, two main dishes which for a family of five is significant. We called them back and tried to explain this to the woman on the phone who acted as if we were the crazy ones.she kept saying are you ordering? What you order? When you order? When we finally got her to understand we had just picked up our order she then kept asking us over and over again our phone number and which dishes we were missing and which dishes we had already. After about 10 min of this back and forth she repeated our two missing dishes to me and then hung up the phone. No good bye, no come and get your food it's here, not even a go f yourself, nothing, just hung up on me. So like any normal person would I called her back as I wasn't sure what was going on, I thought she put me on hold actually at first. She answered the phone again and I said, hi, I was just talking to you and you hung up on me. And before I could say anything else to her she started yelling at me. She was said you don't call again, don't call back your food is here, you come get food and stop calling, we are busy! I said to her that I wouldnt have to call back if she didn't hang up on me in the first place! and that she was being a b for no reason.When I got back down to the restaurant she was in the back hiding im assuming as it wasn't really that busy in the place so clearly that was a lie. There was some young guy at the front, I said yeah I just called about my missing food. He handed me the food and didn't say anything to me. I told him that the lady that was talking to me was so rude and that it was the worse customer service I've ever seen not to mention completely uncalled for. He just kept saying he was sorry but I mean really does that make the behaviour acceptable?Other than the food being decent I will never buy food from them again. This was the worst customer service ever, I work in retail and if I spoke to a customer the way she spoke to me I would have been fired on the spot.Yes it was Christmas eve, but I ordered at 4pm, I gave them an hour to prepare my food and didn't complain. I was willing to be reasonable about the missing food even though I had to go back out of my way and make a second trip to get the food. We paid good money for the food, $120.00. And all she had to do was say, hey sorry, we made a mistake please come back, your food is ready and for your inconvince we will do X for you. I may have been annoyed that I had to make another trip but it would have been fine in the end.Completely unbelievable behaviour, literally the worst service I've ever experienced. I'm sure if it continues they will be out of business by the end of next year.
Atmosphere: 1
Food: 4
Service: 1
Jodie P
Finally found the best Chinese in Airdrie!! Everything is phenomenal...sesame chicken is the best I have ever had!! Definitely ?
Good food ok prices
Don’t let this small place fool you! It’s always the hole in the wall places that are the best restaurants! Food is great, service is wonderful (they are also so friendly)! And they’re open later than any other place. Give them a try!
Atmosphere: 3
Food: 5
Service: 5
Don’t let this small place fool you! It’s always the hole in the wall places that are the best restaurants! Food is great, service is wonderful (they are also so friendly)! And they’re open later than any other place. Give them a try!
Atmosphere: 3
Food: 5
Service: 5
I’ve eaten from many questionable quality places and this one is high on the yuck scale!
Greasy cold and old tasting food that’s been under the warmer for way too long(talking about the buffet experience)
The service was ok and friendly enough but the food just not good enough.
Also the bare/stark interior should have given me a clue to what I was getting into.
Atmosphere: 1
Food: 1
Service: 4
The prices, portions, service, and food are great!
Atmosphere: 3
Food: 5
Service: 5
Fresh food and fast service. The place should have higher reviews then what is posted.
Dietary restrictions: Very helpful to check for allergy
Parking: Strip mall style parking
Atmosphere: 3
Food: 5
Service: 4
The combo meal at noon hour was some of the better food around for value. Excellent Food great service, are while on road trip and was pleasantly surprised of experience. Some large chicken ball cooked perfect also. I wish a photo would have attached to show a great plate of food
Atmosphere: 4
Food: 5
Service: 4
We got a win / lose situation right here. Choose your fate.
Food: 3
Not a clean place at all. I bought food here and the utensils were dirty. I also couldn't get a receipt as they told me "we don't have machine receipt". As I insisted, they scribbled something on paper in Chinese and gave to me as a receipt - something I won't be able to present. The totals did not even match up to the total I was charged. When I asked for cutlery, she brought an old plastic spoon out from goodness knows where, and cleaned it with her fingers and gave me. Even after that, it had long red hair on it.Why?This place has been here a long time but I'm surprised they don't know even the basics. How can you not have a printed receipt????How can you not ensure hygiene standards are above board???
Atmosphere: 1
Food: 1
Service: 1
I havnt gone out for Chinese food in Airdrie in a few years. I had a mad craving tonight and decided to go back to my favourite spot. It did not disappoint. Just as amazing as it always has been. I’ll be back again and again and again !!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My husband and I went there for dinner Friday night. No one dining in, but everything we ate was hot and fresh. Will go there again
My wife and I went to the Win Garden last evening for dinner, and we were the only couple in the restaurant. Ling was very kind and gave us the best service, the dinner for 2 was amazing, with great variety and huge portions! We will definitely return for the buffet soon, Bruce and Rhonda,
Atmosphere: 5
Food: 5
Service: 5
My wife and I went to the Win Garden last evening for dinner, and we were the only couple in the restaurant. Ling was very kind and gave us the best service, the dinner for 2 was amazing, with great variety and huge portions! We will definitely return for the buffet soon, Bruce and Rhonda,
Atmosphere: 5
Food: 5
Service: 5
It's a shame really that I have to give this place such a low review. Our family has been fairly loyal customers to win garden since we moved into Airdrie over 4 years ago. We found the food good and it was a really good price, not to mention it was easy to get to for us.However today which was Christmas eve my experience with the lady that owns this business made me decide to never order from them again.I knew it was going to be busy as it usually is on Christmas eve so we decided to order our food at 4pm which we thought would give us enough time to eat and then go about our business in the evening. We were expecting a longer than normal wait and we were ok with that. The problem arose when my husband came home with our order. I unpacked the food and quickly noticed that we were missing 2 of the dishes we had ordered, two main dishes which for a family of five is significant. We called them back and tried to explain this to the woman on the phone who acted as if we were the crazy ones.she kept saying are you ordering? What you order? When you order? When we finally got her to understand we had just picked up our order she then kept asking us over and over again our phone number and which dishes we were missing and which dishes we had already. After about 10 min of this back and forth she repeated our two missing dishes to me and then hung up the phone. No good bye, no come and get your food it's here, not even a go f yourself, nothing, just hung up on me. So like any normal person would I called her back as I wasn't sure what was going on, I thought she put me on hold actually at first. She answered the phone again and I said, hi, I was just talking to you and you hung up on me. And before I could say anything else to her she started yelling at me. She was said you don't call again, don't call back your food is here, you come get food and stop calling, we are busy! I said to her that I wouldnt have to call back if she didn't hang up on me in the first place! and that she was being a b for no reason.When I got back down to the restaurant she was in the back hiding im assuming as it wasn't really that busy in the place so clearly that was a lie. There was some young guy at the front, I said yeah I just called about my missing food. He handed me the food and didn't say anything to me. I told him that the lady that was talking to me was so rude and that it was the worse customer service I've ever seen not to mention completely uncalled for. He just kept saying he was sorry but I mean really does that make the behaviour acceptable?Other than the food being decent I will never buy food from them again. This was the worst customer service ever, I work in retail and if I spoke to a customer the way she spoke to me I would have been fired on the spot.Yes it was Christmas eve, but I ordered at 4pm, I gave them an hour to prepare my food and didn't complain. I was willing to be reasonable about the missing food even though I had to go back out of my way and make a second trip to get the food. We paid good money for the food, $120.00. And all she had to do was say, hey sorry, we made a mistake please come back, your food is ready and for your inconvince we will do X for you. I may have been annoyed that I had to make another trip but it would have been fine in the end.Completely unbelievable behaviour, literally the worst service I've ever experienced. I'm sure if it continues they will be out of business by the end of next year.
Atmosphere: 1
Food: 4
Service: 1
Finally found the best Chinese in Airdrie!! Everything is phenomenal...sesame chicken is the best I have ever had!! Definitely ?
Food: 5
Service: 5
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