Ordered just a side order of rice. Ate approximately 3/4 of it, found a hair. Brought it to the attention of the staff, came up with excuses. "We wear hair net's" "you ate most of it". So I grabbed the container and said "if you are not going to do anything I will complain". Then he said he would do something. He replaced it.
Atmosphere: 3
Food: 4
Service: 1
Aleisha Wagar
Wonderful staff! Placed a mobile order close to closing and they accommodated me with a smile!
Atmosphere: 5
Food: 5
Service: 5
turbodiesel 69
This is the best edo out of all the edos. I've been all over Alberta, and this is by far the best one.
Atmosphere: 5
Food: 5
Service: 5
Desiree MacFarlane
Was craving Edo for our trip into town (live 1.5 hours away) ordered the chicken yakisoba noodles while hubby ordered the teriyaki chicken rice. We drove to the park for a nice supper date. Neither had more than 1 piece of broccoli or other veggies when we asked and paid for extra. When opening both containers they were both rice yet we paid extra for the noodles. When I went back to the store to get it fixed he handed me a container of plain noodles.. so upsetting. I even offered to bring the old one back in and he said not to worry. Just very disappointing experience especially paying close to $60- We could have gone to a nicer restaurant for that price!
Dietary restrictions: Hubby is severely celiac so it's rare for me to get non gluten free items
Atmosphere: 1
Food: 1
Service: 1
Komalpreet
Very rude
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Teriyaki Chicken
Dan
Solid food at a good price. Staff are always very friendly ?
Atmosphere: 5
Food: 5
Service: 5
Antonio Lentejas
My wife was craving for soup. So I went to Edo Japan in Camrose. My wife was so happy.
Atmosphere: 5
Food: 5
Service: 5
Zana Kamangar
It’s a nice clean place the food is very normal though, I don’t say bad just nothing exciting
Mukhayer Rehman
I always get the Sushilicious deal on Thursdays. However this time, i asked the staff member to not put unagi sauce on top as I don’t like it. And I asked if I could get spicy mayo all over it. The staff member was annoyed by this and responded by saying “you’re changing our recipe”. If I’m paying for food and dont like a certain sauce, why can’t I request for my food to be served without it? Very bad customer service!
Atmosphere: 2
Food: 4
Service: 1
Kamryn Burke
Food and atmosphere are relatively what you would expect of a typical Edo franchise, however some of the staff are incredibly rude which impacts the experience. One individual is always very grumpy and rudely sarcastic when you ask simple questions about the menu.
The place was clean. The service was fast. Bowls were good just not as many vegetables as other ego's we have been too.
Atmosphere: 3
Food: 4
Service: 4
Mackenzie Jackson
Very quick service. Delicious food, and very clean!
Mike Wancho
Great food. Quick friendly service
Shannon Gillund
I enjoy the food and have had good service other than no response when I called about an order I received as takeout for a special occasion. I asked for a response and no one called back. The receipt from the restaurant had incorrect number and I had to search for number online. If they had called back and addressed concerns, I would be a happier customer. Not sure if I will return.
Ordered just a side order of rice. Ate approximately 3/4 of it, found a hair. Brought it to the attention of the staff, came up with excuses. "We wear hair net's" "you ate most of it". So I grabbed the container and said "if you are not going to do anything I will complain". Then he said he would do something. He replaced it.
Atmosphere: 3
Food: 4
Service: 1
Wonderful staff! Placed a mobile order close to closing and they accommodated me with a smile!
Atmosphere: 5
Food: 5
Service: 5
This is the best edo out of all the edos. I've been all over Alberta, and this is by far the best one.
Atmosphere: 5
Food: 5
Service: 5
Was craving Edo for our trip into town (live 1.5 hours away) ordered the chicken yakisoba noodles while hubby ordered the teriyaki chicken rice. We drove to the park for a nice supper date. Neither had more than 1 piece of broccoli or other veggies when we asked and paid for extra. When opening both containers they were both rice yet we paid extra for the noodles. When I went back to the store to get it fixed he handed me a container of plain noodles.. so upsetting. I even offered to bring the old one back in and he said not to worry. Just very disappointing experience especially paying close to $60- We could have gone to a nicer restaurant for that price!
Dietary restrictions: Hubby is severely celiac so it's rare for me to get non gluten free items
Atmosphere: 1
Food: 1
Service: 1
Very rude
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Teriyaki Chicken
Solid food at a good price. Staff are always very friendly ?
Atmosphere: 5
Food: 5
Service: 5
My wife was craving for soup. So I went to Edo Japan in Camrose. My wife was so happy.
Atmosphere: 5
Food: 5
Service: 5
It’s a nice clean place the food is very normal though, I don’t say bad just nothing exciting
I always get the Sushilicious deal on Thursdays. However this time, i asked the staff member to not put unagi sauce on top as I don’t like it. And I asked if I could get spicy mayo all over it. The staff member was annoyed by this and responded by saying “you’re changing our recipe”. If I’m paying for food and dont like a certain sauce, why can’t I request for my food to be served without it? Very bad customer service!
Atmosphere: 2
Food: 4
Service: 1
Food and atmosphere are relatively what you would expect of a typical Edo franchise, however some of the staff are incredibly rude which impacts the experience. One individual is always very grumpy and rudely sarcastic when you ask simple questions about the menu.
Atmosphere: 4
Food: 4
Service: 2
Restaurantji Recommends
The place was clean. The service was fast. Bowls were good just not as many vegetables as other ego's we have been too.
Atmosphere: 3
Food: 4
Service: 4
Very quick service. Delicious food, and very clean!
Great food. Quick friendly service
I enjoy the food and have had good service other than no response when I called about an order I received as takeout for a special occasion. I asked for a response and no one called back. The receipt from the restaurant had incorrect number and I had to search for number online. If they had called back and addressed concerns, I would be a happier customer. Not sure if I will return.
Clean and friendly staff
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