Tim Hortons

Chicken Parmesan Flatbread Pizza was awesome, got a chili as well but was too hungry and finished that plus the missing slices as well - everything was great

Have lived in Chestermere for 21 years and over the last few years the Tim Hortons has been much better (especially better than Dons)

Atmosphere: 5

Food: 5

Service: 5

I met this one employee, Scott, he was polite and friendly and super helpful.
keep up the good work

Atmosphere: 5

Food: 5

Service: 5

People are friendly. I just met a friend there for coffee.

Atmosphere: 5

Service: 5

Restaurant was so messy. Plus the staff doesnt dont know how to do right customer service. They are not smiling and even saying thank you! Specially in the morning. And they will rush you cause they are always watching their service time! Thats why its better for me to buy in the near a&w for coffee or starbucks.

P.s
I heard that they were asking their own staff to do the review online to have 5 star. Lol

Atmosphere: 1

Food: 4

Service: 1

I asked politely if my water bottle could be refilled at the window. The staff member (who appeared to be a manager) refused, which is fine, but the response was very rude. She raised her voice and abruptly said next please which felt unprofessional and uncomfortable. Better communication and
basic courtesy would improve the experience.

Atmosphere: 1

Food: 1

Service: 1

This tim hortons is by the far the best in town. The staff are so friendly in the mornings. Orders are always fast and accurate. I have been coming here since 2009 and it’s always been fabulous. 10/10

Atmosphere: 5

Food: 5

Service: 5

Good service

Atmosphere: 5

Food: 5

Service: 5

I’m here at Chestermere Tim’s and I always receive excellent service from Satinder she never disappoints come and check her out

Atmosphere: 5

Food: 5

Service: 5

This location always gets my orders wrong. My drink I normally like to get wasnt even correct and it was a different menu item flavour. I was told I was wrong when I told them they gave me the wrong item. I most likely will not be returning to this location as it is increasingly frustrating as the service continues to go down hill.

Atmosphere: 1

Food: 1

Service: 1

Customer service needs to be better. Employees are little impatient. Please be polite with your customers when they are asking you offers showing in there app.

I entered a Tim Hortons after many years to only discover the customer service does not even exist anymore! Lol

No basic etiquettes of smiling or greeting! Future seems to be very bleak for Tims unless they start hiring people who can speak atleast some basic English and have the courtesy to atleast greet a customer!

Anyways I dont care anymore as I dont go to Tims!

Atmosphere: 3

Food: 1

Service: 1

they refused to remake my drink that they messed up because there was a line at the drive through.

Atmosphere: 2

Food: 1

Service: 1

Mariam and Jasmine had amazing customer service. Awesome team members.

Atmosphere: 5

Food: 5

Service: 5

Knowing how simple these donuts are made (basically microwave frozen premade donuts then dip in icing) the fact that it's always bare shelving is inexcusable and lazy.

Atmosphere: 3

Food: 3

Service: 1

Excellent service on drive thru and drive thru supervisor doing really good work and service

Atmosphere: 5

Food: 5

Service: 5