KFC Cold Lake. Service was excellent, place was very clean. I was disappointed in the gravy and my tenders were not battered like usual. The gravy definitely was not KFC standard. That is one of the reason I go to KFC is for the gravy a little disappointed as I haven't been for sometime. Don't get me wrong food was still good but not KFC standard.
hayliem12
Showed up at 9:45, yes I know it’s 15 minutes before you close, and I understand it can be annoying. But I sat at the order speaking waiting. And waiting. And no one said anything. Pull up to the window and am immediately greeted by someone saying “we are closed now”. If you close early at least have the decency to keep a headset on and tell people so you’re not wasting their time. Guess I should have read the reviews before going. (I sat at the speaker for over 10 minutes)
Jhonny Krishna
I am here almost every week., sometimes twice a week. Food is always cold. Customer service is bad. They close way too early before closing time. Just last week, I got a coleslaw and it tasted so bad, when I went back and told her about it, guess what she said....... We don't make that here.... So??????? Is it not your problem to rectify that? Plus they know me, im always there. Customer service is down the drain at KFC COLDLAKE. Serving cold food is also an issue there.
matt lemoignan
Ordered mobile. Stood there at the counter for 10 minutes over my time. Then someone ordered and bucket of chicken and got their food right away. I had to stop the guy ad ask where my food was. 20 minutes over and the manager didn't even care. Terrible attitude for the manager. Not impressed at all.
Laken Coombs
First ripped us off our popcorn chicken that came with the family feast, then argued with my husband that we didn't pay for it, had to show our account because they didn't give us a receipt. Got all the way home to find they also ripped us off a chicken leg/breast, we bought a 10 piece meal and only got 9. Terrible service, terrible attitude, spend your money elsewhere!
Mae stro
yeah, dont have anything good to say about this place, we used to go here all the time when were in the city but it started to go downhill as each month went by, bad service, dry/salty chicken and nothing is prepared with care, they even stopped selling the CHICKEN BOWL! everyones all time favourite.
Terry Dion
I went there at 710pm to dine in, as it says it's open till 8pm. They were already cashing out. There's a lot of people showing up to order in as well.
Kunal Narang
Whenever you visit the store to get food they give stupid reasons that “online coupons” or “App deal” won’t be applicable. I visited twice with showing 2 can dine deal (plant based )first time with App and second time even getting coupons through website because they said if you have coupon code in phone we can do that and I managed to get coupons online and then I visited again they said we are not accepting online coupons as well. When you ask the reason they say its through the owner instructions. And most Frustrating thing is you can get the food in other locations like in St.Paul you can show the online coupon code and get the food. It’s really disgusting and disrespectful for a customer.
Atmosphere: 1
Service: 1
Jake
Chicken taste very very old. Did not get my order right. Spicy sauce on everything and I can’t even eat it. Feed it to the garbage. One star cause couldn’t give it a zero.
Atmosphere: 1
Food: 1
Service: 1
Tanya Ziegler
Ordered a meal and they didn’t put the fries in. Told to come get it but we got a delivery order. Their excuse was “Door Dash came too fast” Can’t even take responsibility for their mistake or compensate for their mistake.
Right for the door opening service was terrible. Food was even worse I opened my 10 piece family meal and thought they gave me chicken wings but no that was the chicken tiny over cooked chicken. Terrible food
Atmosphere: 1
Food: 1
Service: 1
WESSLEY ANTONCHUK
What you would expect from a
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Family Bucket Feast
Kaylee Charland
dont know what yall talking about ? love this place
Atmosphere: 5
Food: 5
Service: 4
Aazar Memon
Fast, friendly service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Zinger Sandwich
BELLE
The KFC is a good place to eat sometimes but I find that I don't eat there that often because the chicken doesn't taste as good as it use to in the 90s, but even the gravy is really lacking. And when I was dinning in today, I was told by the cashier that I couldn't use the bathrooms that were locked because they were broken. I am a paying customer and I can't even use the bathrooms is outrageous considering the fact that I'm dinning in. If thier bathrooms are broken then they should not be offering dinning in services and just offer drive-thru instead.
KFC Cold Lake. Service was excellent, place was very clean. I was disappointed in the gravy and my tenders were not battered like usual. The gravy definitely was not KFC standard. That is one of the reason I go to KFC is for the gravy a little disappointed as I haven't been for sometime. Don't get me wrong food was still good but not KFC standard.
Showed up at 9:45, yes I know it’s 15 minutes before you close, and I understand it can be annoying. But I sat at the order speaking waiting. And waiting. And no one said anything. Pull up to the window and am immediately greeted by someone saying “we are closed now”. If you close early at least have the decency to keep a headset on and tell people so you’re not wasting their time. Guess I should have read the reviews before going. (I sat at the speaker for over 10 minutes)
I am here almost every week., sometimes twice a week. Food is always cold. Customer service is bad. They close way too early before closing time. Just last week, I got a coleslaw and it tasted so bad, when I went back and told her about it, guess what she said....... We don't make that here....
So??????? Is it not your problem to rectify that? Plus they know me, im always there.
Customer service is down the drain at KFC COLDLAKE.
Serving cold food is also an issue there.
Ordered mobile. Stood there at the counter for 10 minutes over my time. Then someone ordered and bucket of chicken and got their food right away. I had to stop the guy ad ask where my food was. 20 minutes over and the manager didn't even care. Terrible attitude for the manager. Not impressed at all.
First ripped us off our popcorn chicken that came with the family feast, then argued with my husband that we didn't pay for it, had to show our account because they didn't give us a receipt. Got all the way home to find they also ripped us off a chicken leg/breast, we bought a 10 piece meal and only got 9. Terrible service, terrible attitude, spend your money elsewhere!
yeah, dont have anything good to say about this place, we used to go here all the time when were in the city but it started to go downhill as each month went by, bad service, dry/salty chicken and nothing is prepared with care, they even stopped selling the CHICKEN BOWL! everyones all time favourite.
I went there at 710pm to dine in, as it says it's open till 8pm. They were already cashing out. There's a lot of people showing up to order in as well.
Whenever you visit the store to get food they give stupid reasons that “online coupons” or “App deal” won’t be applicable. I visited twice with showing 2 can dine deal (plant based )first time with App and second time even getting coupons through website because they said if you have coupon code in phone we can do that and I managed to get coupons online and then I visited again they said we are not accepting online coupons as well. When you ask the reason they say its through the owner instructions. And most Frustrating thing is you can get the food in other locations like in St.Paul you can show the online coupon code and get the food.
It’s really disgusting and disrespectful for a customer.
Atmosphere: 1
Service: 1
Chicken taste very very old. Did not get my order right. Spicy sauce on everything and I can’t even eat it. Feed it to the garbage. One star cause couldn’t give it a zero.
Atmosphere: 1
Food: 1
Service: 1
Ordered a meal and they didn’t put the fries in. Told to come get it but we got a delivery order. Their excuse was “Door Dash came too fast” Can’t even take responsibility for their mistake or compensate for their mistake.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Right for the door opening service was terrible. Food was even worse I opened my 10 piece family meal and thought they gave me chicken wings but no that was the chicken tiny over cooked chicken.
Terrible food
Atmosphere: 1
Food: 1
Service: 1
What you would expect from a
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Family Bucket Feast
dont know what yall talking about ? love this place
Atmosphere: 5
Food: 5
Service: 4
Fast, friendly service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Zinger Sandwich
The KFC is a good place to eat sometimes but I find that I don't eat there that often because the chicken doesn't taste as good as it use to in the 90s, but even the gravy is really lacking.
And when I was dinning in today, I was told by the cashier that I couldn't use the bathrooms that were locked because they were broken. I am a paying customer and I can't even use the bathrooms is outrageous considering the fact that I'm dinning in. If thier bathrooms are broken then they should not be offering dinning in services and just offer drive-thru instead.
Atmosphere: 2
Food: 2
Service: 3
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