McDonald's
5402 Eastpointe Way, Bonnyville
(780) 826-1819
Recent Reviews
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Some people don't like McDonald's but I do and the prices compared to other chains are always very competitive. The food you order is very consistent even if it is average.
Atmosphere: 3
Food: 4
Service: 4
We received cold food after being parked, the manager at the till acted annoyed that I was upset that we received cold food. The order was also incorrect as we ordered 2 cheeseburger happy meals and received cold nuggets, as was the case with the 10 piece nugget meal we ordered.
Service in this location has always been poor at best, but to have a manager show a complete lack of care and give attitude for providing sub-par service and cold food is a new low. She couldn't even be bothered to apologize.
This location abuses the ability to park orders in order to "lower" their drive thru times moreso than any other location I have visited. Not once have we received food at the window, which is absolutely absurd.
Atmosphere: 1
Food: 1
Service: 1
Kid-friendliness: Awesome place to bring the kiddos, super friendly staff, and great service. Definitely recommend
Great service by staff. Great quality of food. Loved it. Definitely recommended for dine in.
Thank you
Atmosphere: 5
Food: 5
Service: 5
Not 24 hour , came thru and they wouldn't take my order.
Atmosphere: 1
Food: 1
Service: 1
Absolute worst customer service which made for an even worse atmosphere. The ladies that worked at the till don’t seem to have much experience in the customer service industry. Zero respect and the one that served us had a snotty look on her face the whole time. Would not recommend this McDonald’s, skip this town and go to St. Paul or Cold Lake where they have experience.
Atmosphere: 1
Food: 1
Service: 1
ZERO customer service. They work in customer service and expect the customers to be pleasant but they don't have to?!?
completely ridiculous sitting in the reserved parking spot for 20 minutes and nobody has came with our food. Finally came after 25 with the wrong order went inside and took another 20 to get our food gave us the wrong order again, sitting there for almost an hour before they finally got it right
Atmosphere: 1
Food: 3
Service: 1
staff are very friendly and helpful!!
Atmosphere: 5
Food: 5
Service: 5
Probably the slowest place I have ever been too, they insist you park on the reserved spots then take 20 minutes to get you your food
Restaurantji Recommends
You are the worst service, the person at the window said the sauce is in the bottom of the bag, she let me dig in and there’s nothing, she still wants to dig in herself, why not just give if the customer said nothing.. worst worst worst, made me so mad….
Service: 1
Hands down the worst service I have ever encountered with the most ignorant of employees
Atmosphere: 1
Food: 2
Service: 1
Never got points for dinner ? Get coffee, tea, muffin every morning different price evertime except one person gets it right.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Surf and Turf
Doesn't matter the time of day they are always parking cars. It’s the only McDonald’s I’ve been to that I get parked every time I go
Atmosphere: 3
Food: 5
Service: 2
The food was greasy and was cold and not good!! The tables were
filthy and had food and hair on most of the tables!!!
Atmosphere: 1
Food: 1
Service: 1
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