Excellent, friendly service, accurate order. Just had to wait at the till watching employees walk by dealing with drive through priority and be ignored or forgotten while they do this. Had to ask for someone to take my order.
Vegetarian options: Yes, very good
Dietary restrictions: Gluten free food options
Kid-friendliness: Always family and kids friendly
Wheelchair accessibility: Yes, accessible to wheelchairs, except maybe getting through the double doors.
Atmosphere: 5
Food: 5
Service: 3
Vanilla Swirl
Always great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Farmers Breakfast Wrap
Willard Hipolito
Excellent experience everytime I visit Tim Hortons at this location!
Atmosphere: 5
Food: 5
Service: 5
Anshika Sharma
Amazing experience for the first time in cold lake, oh better than south one. Great staff and service were good. People are attentive here, they know what real customer service is !
Atmosphere: 5
Food: 5
Service: 5
Aazar Memon
From perfect orders to getting nothing right, mixed bag depending on who's working
Atmosphere: 5
Food: 5
Steven Russell (Rusty)
Tired of being asked if I want this , that, or the other thing. Listen attentively and you will know what I want! And please train your staff to stir a coffee. They never taste the same, so I have my own spoon in my vehicle now to ensure adequate mix.
Atmosphere: 4
Food: 4
Service: 4
Bettina Latty
Asked for 20 pack Timbits, NO chocolate and they gave me all chocolate. Didn't notice until I got home which is 20 km away.
Seth
Good coffee
Ken Tenshi
Super rude customer service. I'm talking about that one lady Amandeep. Not polite at all when talking to customer and just walks out after handing your order no thank you even!
Hi Sir, I’m looking for job is there any position available I have 1 year of kitchen experience. Thank you.
Atmosphere: 5
Food: 5
Service: 5
hayliem12
I really like this Tim Hortons. They are always super fast, and the donuts here are always fresh. I only took a star off because I wanted to make you aware that I cut myself off the back of your drive through debit machine. There is a small round piece on the back that when being handed and taken from me quickly dug into my hand. I also noticed the piece was rusty so perhaps it should be covered. Otherwise 10/10
Served me COLD potatoe wedges even they knew the Oven was not working!
Max Morozov
Eh… another bad review for this one. Came here and bought their new $10 bowl meal. Asked for a cup of tap water with it. They said no. My only option was to buy a water bottle. Cheap. I already paid you $10 for a meal. You want me to pay for water? Lmao. Here is your 1 star. Well deserved.
Eddu San Juan
Went to drive thru, told hem I have a breakfast offer on my phone app for 2 farmers breakfast wraps, when paying I was paying I forgot to scan my barcode, coz as all we know they need to rush coz od their delivery time. So, I told them to redo my order so i can scan my barcode. The drive thru personnel, was a lady from south east asia told me that it is not allowed coz the card did go thru. I work in the same industry before and in order to make your customers happy, you have at least try to give them a wow experience. I also know that they can refund the whole transaction and redo it. But I guess she is super lazy. So they said. Its a No No. Not sure if this is theyre protocol now. But, honestly. I am not happy. So hope you train you person well in terms like this. Like Kindly ask always for Tim hortons points barcode or Card.
Excellent, friendly service, accurate order. Just had to wait at the till watching employees walk by dealing with drive through priority and be ignored or forgotten while they do this. Had to ask for someone to take my order.
Vegetarian options: Yes, very good
Dietary restrictions: Gluten free food options
Kid-friendliness: Always family and kids friendly
Wheelchair accessibility: Yes, accessible to wheelchairs, except maybe getting through the double doors.
Atmosphere: 5
Food: 5
Service: 3
Always great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Farmers Breakfast Wrap
Excellent experience everytime I visit Tim Hortons at this location!
Atmosphere: 5
Food: 5
Service: 5
Amazing experience for the first time in cold lake, oh better than south one. Great staff and service were good. People are attentive here, they know what real customer service is !
Atmosphere: 5
Food: 5
Service: 5
From perfect orders to getting nothing right, mixed bag depending on who's working
Atmosphere: 5
Food: 5
Tired of being asked if I want this , that, or the other thing. Listen attentively and you will know what I want! And please train your staff to stir a coffee. They never taste the same, so I have my own spoon in my vehicle now to ensure adequate mix.
Atmosphere: 4
Food: 4
Service: 4
Asked for 20 pack Timbits, NO chocolate and they gave me all chocolate. Didn't notice until I got home which is 20 km away.
Good coffee
Super rude customer service. I'm talking about that one lady Amandeep. Not polite at all when talking to customer and just walks out after handing your order no thank you even!
Atmosphere: 1
Food: 3
Service: 1
The only thing I like is there chili
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
Hi Sir, I’m looking for job is there any position available I have 1 year of kitchen experience.
Thank you.
Atmosphere: 5
Food: 5
Service: 5
I really like this Tim Hortons. They are always super fast, and the donuts here are always fresh. I only took a star off because I wanted to make you aware that I cut myself off the back of your drive through debit machine. There is a small round piece on the back that when being handed and taken from me quickly dug into my hand. I also noticed the piece was rusty so perhaps it should be covered. Otherwise 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mangled Bagels, Farmers Breakfast Wrap
Served me COLD potatoe wedges even they knew the Oven was not working!
Eh… another bad review for this one. Came here and bought their new $10 bowl meal. Asked for a cup of tap water with it. They said no. My only option was to buy a water bottle. Cheap. I already paid you $10 for a meal. You want me to pay for water? Lmao. Here is your 1 star. Well deserved.
Went to drive thru, told hem I have a breakfast offer on my phone app for 2 farmers breakfast wraps, when paying I was paying I forgot to scan my barcode, coz as all we know they need to rush coz od their delivery time. So, I told them to redo my order so i can scan my barcode. The drive thru personnel, was a lady from south east asia told me that it is not allowed coz the card did go thru. I work in the same industry before and in order to make your customers happy, you have at least try to give them a wow experience. I also know that they can refund the whole transaction and redo it. But I guess she is super lazy. So they said. Its a No No. Not sure if this is theyre protocol now. But, honestly. I am not happy. So hope you train you person well in terms like this. Like Kindly ask always for Tim hortons points barcode or Card.
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