if i could put a 0 i would. the lady was rude and took my gift card when it had money on it. then proceeded to make my drink wrong and then be even more rude after i asked to remake it. if i am paying over $8 for a drink i will make sure it is correct. i also think they should give the customer the drink they made incorrectly because it would just be a waste to throw it out, think about all the people that could use that drink. so heartbreaking. starbucks needs to get it together. her personal style was very offensive, i didn’t get get her name but that was definitely not appropriate to be working there in. i will never go back.
Atmosphere: 1
Food: 2
Service: 1
Dominic Klarke
You’d think a kid bringing a cat on a walk enjoying their childhood on family day would at least get some enjoyment from people, or at the least understanding. Not whoever the manager was today though kicking kids out of Starbucks though. Real nice, I get policy but just hounding kids trying to enjoy themselves.
Atmosphere: 1
Food: 1
Service: 1
Tianna Reddick
just went to my regular starbucks like any other morning. would be the fourth pumpkin spice latte this season. probably gonna be my last. i got my best friends both a tall pumpkin spice and i got myself the grande. tried both of theirs, and to my shock, theirs were delicious! mine tasted like literal dirt. water some would say. maybe rotten milk. no clue why they made it like this(they were training a new employee maybe they should watch them more often) because she definitely just poured water in my drink. asked for light whip…got heavy. so i will never go to this location again, i recommend the one by shoppers. was gonna go back inside for redemption, but it already totalled to close to 30 dollars. shouldn’t offer tip options before the tasting of the drink because if someone got the drink i did today they would regret tipping in the first place. ruined my morning. my day. my week. my life.
Atmosphere: 1
Food: 1
Service: 1
Bohdan Pavlyuk
Frappuccinos and Americanos were good. The food was terrible, the cutlet in my bourgin had a bad taste and tasted terrible, I had to throw it away
Atmosphere: 5
Food: 1
Service: 5
Kendra McDougall
I don't get Starbucks often but when I do this is the closest location to my house. I've been here 5 times and 3 out of 5 times my one single drink was incorrect. Every time I go through the drive-through, specifically. Best to check your drink before you drive away.
Atmosphere: 3
Food: 3
Service: 1
Kendra Inglis
I don't get Starbucks often but when I do this is the closest location to my house. I've been here 5 times and 3 out of 5 times my one single drink was incorrect. Every time I go through the drive-through, specifically. Best to check your drink before you drive away.
Atmosphere: 3
Food: 3
Service: 1
James “Alex” Berney
Went through the drive thru on jul 13th the total given to me for my drink was $7.09 when I got to the window the employee told me $8.09. I thought it was weird but maybe a mistake had occurred and didn't make a fuss about it but instead asked for a receipt. Turns out the employee added a $1 tip to my bill without asking. I wasn't prompted on the machine or by the employee at any point during the transaction.
Service: 1
Amanda Miller
I ordered a summer berry refresher with water instead of lemonade and light ice. They had made a strawberry refresher so I just let them know it was the summer berry one I ordered. They added boba pearls to the strawberry one and then closed the service window. They also had given me the regular lemonade kind. Mistakes happen but not fixing them is ridiculous. There were not even any cars behind me so not sure the rush.
Atmosphere: 1
Food: 5
Service: 1
Sharaiz Bhatti
They refused to give me a refill on my cold brew even after I pointed out what their policy states on their website.
So first off.....I absolutely love Rhonda!! She's so friendly, takes time to get to know you and jokes with you. This has been a really rough year for me and she has been one of the constants in my every day. Thank you!!!But honestly, Everyone at this location is Always friendly and easy going. This is my go to store! I haven't (knock on wood) had a bad coffee made from this place. They Definately understand the assignment! Professional, personable etc.
Atmosphere: 5
Food: 5
Service: 5
S Hamms
Worst customer service I have ever experienced at a Starbucks. 1 star is truly too much.Don’t even get me started about tipping in the drive through
if i could put a 0 i would. the lady was rude and took my gift card when it had money on it. then proceeded to make my drink wrong and then be even more rude after i asked to remake it. if i am paying over $8 for a drink i will make sure it is correct. i also think they should give the customer the drink they made incorrectly because it would just be a waste to throw it out, think about all the people that could use that drink. so heartbreaking. starbucks needs to get it together. her personal style was very offensive, i didn’t get get her name but that was definitely not appropriate to be working there in. i will never go back.
Atmosphere: 1
Food: 2
Service: 1
You’d think a kid bringing a cat on a walk enjoying their childhood on family day would at least get some enjoyment from people, or at the least understanding. Not whoever the manager was today though kicking kids out of Starbucks though. Real nice, I get policy but just hounding kids trying to enjoy themselves.
Atmosphere: 1
Food: 1
Service: 1
just went to my regular starbucks like any other morning. would be the fourth pumpkin spice latte this season. probably gonna be my last. i got my best friends both a tall pumpkin spice and i got myself the grande. tried both of theirs, and to my shock, theirs were delicious! mine tasted like literal dirt. water some would say. maybe rotten milk. no clue why they made it like this(they were training a new employee maybe they should watch them more often) because she definitely just poured water in my drink. asked for light whip…got heavy. so i will never go to this location again, i recommend the one by shoppers. was gonna go back inside for redemption, but it already totalled to close to 30 dollars. shouldn’t offer tip options before the tasting of the drink because if someone got the drink i did today they would regret tipping in the first place. ruined my morning. my day. my week. my life.
Atmosphere: 1
Food: 1
Service: 1
Frappuccinos and Americanos were good. The food was terrible, the cutlet in my bourgin had a bad taste and tasted terrible, I had to throw it away
Atmosphere: 5
Food: 1
Service: 5
I don't get Starbucks often but when I do this is the closest location to my house. I've been here 5 times and 3 out of 5 times my one single drink was incorrect. Every time I go through the drive-through, specifically. Best to check your drink before you drive away.
Atmosphere: 3
Food: 3
Service: 1
I don't get Starbucks often but when I do this is the closest location to my house. I've been here 5 times and 3 out of 5 times my one single drink was incorrect. Every time I go through the drive-through, specifically. Best to check your drink before you drive away.
Atmosphere: 3
Food: 3
Service: 1
Went through the drive thru on jul 13th the total given to me for my drink was $7.09 when I got to the window the employee told me $8.09. I thought it was weird but maybe a mistake had occurred and didn't make a fuss about it but instead asked for a receipt. Turns out the employee added a $1 tip to my bill without asking. I wasn't prompted on the machine or by the employee at any point during the transaction.
Service: 1
I ordered a summer berry refresher with water instead of lemonade and light ice. They had made a strawberry refresher so I just let them know it was the summer berry one I ordered. They added boba pearls to the strawberry one and then closed the service window. They also had given me the regular lemonade kind. Mistakes happen but not fixing them is ridiculous. There were not even any cars behind me so not sure the rush.
Atmosphere: 1
Food: 5
Service: 1
They refused to give me a refill on my cold brew even after I pointed out what their policy states on their website.
Atmosphere: 3
Food: 5
Service: 1
A Nice Starbucks! Decent
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
So first off.....I absolutely love Rhonda!! She's so friendly, takes time to get to know you and jokes with you. This has been a really rough year for me and she has been one of the constants in my every day. Thank you!!!But honestly, Everyone at this location is Always friendly and easy going. This is my go to store! I haven't (knock on wood) had a bad coffee made from this place. They Definately understand the assignment! Professional, personable etc.
Atmosphere: 5
Food: 5
Service: 5
Worst customer service I have ever experienced at a Starbucks. 1 star is truly too much.Don’t even get me started about tipping in the drive through
Atmosphere: 1
Food: 1
Service: 1
Friendly staff.
Great service and loved my
Atmosphere: 5
Food: 5
Service: 5
Friendly staff.
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