Hi, this is about Skip order# 80959 from Wendy’s. Restaurant staff packed the food in front of me at 11:56am and then put the food bag aside. Staff handover the food bag to me after 10 minutes. They kept me waiting unnecessarily for 10 minutes. When I asked the reason of not handing over the food bag then staff showed me attitude and said we have lots of other work. Although I was alone inside the restaurant and staff was not busy but they argued with me when I asked them for not handing over the food bag to me upon readiness. Food delivery driver’s need to take a note👎👎👎
Andy Bissell
Food was okay, staff was kind of inconvenienced having to serve us. Lots of parking though as no one else was there.
Atmosphere: 3
Food: 4
Service: 3
Brad 8351
It’s good deal I get 2 for $4 wraps breakfast and I like the food, but their service absolutely sucks. Almost 20 minutes I had to wait. I can literally order pizza and it will be ready before the Wendy food does. Please fasten the service
Atmosphere: 2
Food: 4
Service: 1
Terah Mecele
If I could rate my experience a 0 star I absolutely would, they don’t even deserve a 1 star. I ordered a strawberry lemonade a chicken burger and jbc off skip. I got a Coca Cola which was whatever. I wish they would say sold out on skip if they don’t have it. But the biggest issue was the lettuce on my burgers. The jbc and chicken burger had lettuce on it that actually looked pretty good surprisingly but the second you go in for a sniff it smells as though they took the lettuce and rubbed it inside of a rotting fish. Even taking the lettuce off and trying to eat the burger was impossible because of the smell and taste. So my food was inedible. I then tried to get a refund on skip but they would only refund the strawberry lemonade. So I called the restaurant and this woman who barely knows English was trying to help me (or so I thought) I told her my lettuce smelled like fish to which she responded they don’t sell fish. To which I responded I know that but it was rotting lettuce and STUNK like fish. She then said “give me a minute ma’am and put the phone down. Then 30-45 seconds goes by and I get hung up on. Absolutely TERRIBLE customer service. I would have never left this review if they would have just handled this entire situation differently. But now their ratings can drop even lower.
Atmosphere: 1
Food: 1
Service: 1
مريم
When ordering food through a delivery app, I would figure they make the food fresh like most other franchises. NOPE!
ordered an Asiago spicy sandwich and the chicken was dry as hell. To me it was almost unedible. Even the chili that came with the meal was barely lukewarm. Like how long has it been sitting at this temperature for?! I don't even think that's even safe to serve. I had to literally force feed myself this garbage because I have nothing to eat in my brand new apartment. Thanks ✌️
Food: 1
Lily Ricard
Went through drive thru and ordered 2 JBC’s and a classic asiago with regular cheese and extra toppings.
Unfortunately when I got home and tried my sandwich it was spicy chicken instead of regular. Mistakes happen so I wasn’t to upset but i went back to the store and went into the dine in to have it corrected, after speaking with the 1st guy the manager was sent to me and I explained I got spicy instead of regular chicken so I was hoping to have the sandwhich remade correctly.
I had to argue with the manager as to what I ordered and she almost demanded the mistake sandwhich back from me. I told her I would not, as they aren’t even supposed to ask for the sandwhich back for food safe handling practices.
She ended up remaking the sandwhich for me which I appreciate but it’s bit ridiculous having to argue about a remaking a sandwhich that a mistake was a made on. I understand mistakes happen but I am disappointed in the service received trying to correct it.
I used to work at a Wendy’s for years in BC and the managers used to do the same thing so almost makes me wonder if this is something corporate is encouraging these manager to do and say but I sure hope that’s not the case.
Included photo of the spicy chicken I received originally.
Atmosphere: 1
Food: 3
Service: 1
T McCrae
Moved to Fort Sask 3 years ago and after my third time going it was the last! Horrible experience from the food to absolutely horrific service. I live next door to this Wendy’s and the amount fighting at the drive through is astonishing! I am amazed that this franchise location hasn’t been shut down or a least new owners! Avoid this location!
Atmosphere: 1
Food: 1
Service: 1
Dominic Eckes
Food was good but they forgot my chicken burger
Atmosphere: 1
Food: 4
Service: 1
Anthony No
Iwent in to eat,staff looked at me, ignored me and carried about, after just shy of 5 minutes I left.
Frustrated I try the drive through, the operator slow to act, is either high, not trained or does'nt speak english, couldn't tell so I left after I was told, 3 peice not available only 5 peice for combo.
Noah Saxton
The guy working the drive through was rude, terrible service. Paid cash for my order, and was given my change back in all nickels
I've always received the correct order, hot and fresh.
Atmosphere: 3
Food: 5
Service: 4
RUSS NIVEN
Free jr bacon cheese burger
Atmosphere: 5
Food: 5
Service: 5
Wilson Q
Does anyone else use the rewards app? Every single time they neglect to scan or ask. Third time now they pretended to scan and didn’t collect points. Employees don’t seem to care and did not provide me a receipt. Will not be coming back here.
Hi, this is about Skip order# 80959 from Wendy’s. Restaurant staff packed the food in front of me at 11:56am and then put the food bag aside. Staff handover the food bag to me after 10 minutes. They kept me waiting unnecessarily for 10 minutes. When I asked the reason of not handing over the food bag then staff showed me attitude and said we have lots of other work. Although I was alone inside the restaurant and staff was not busy but they argued with me when I asked them for not handing over the food bag to me upon readiness. Food delivery driver’s need to take a note👎👎👎
Food was okay, staff was kind of inconvenienced having to serve us. Lots of parking though as no one else was there.
Atmosphere: 3
Food: 4
Service: 3
It’s good deal I get 2 for $4 wraps breakfast and I like the food, but their service absolutely sucks. Almost 20 minutes I had to wait. I can literally order pizza and it will be ready before the Wendy food does. Please fasten the service
Atmosphere: 2
Food: 4
Service: 1
If I could rate my experience a 0 star I absolutely would, they don’t even deserve a 1 star. I ordered a strawberry lemonade a chicken burger and jbc off skip. I got a Coca Cola which was whatever. I wish they would say sold out on skip if they don’t have it. But the biggest issue was the lettuce on my burgers. The jbc and chicken burger had lettuce on it that actually looked pretty good surprisingly but the second you go in for a sniff it smells as though they took the lettuce and rubbed it inside of a rotting fish. Even taking the lettuce off and trying to eat the burger was impossible because of the smell and taste. So my food was inedible. I then tried to get a refund on skip but they would only refund the strawberry lemonade. So I called the restaurant and this woman who barely knows English was trying to help me (or so I thought) I told her my lettuce smelled like fish to which she responded they don’t sell fish. To which I responded I know that but it was rotting lettuce and STUNK like fish. She then said “give me a minute ma’am and put the phone down. Then 30-45 seconds goes by and I get hung up on. Absolutely TERRIBLE customer service. I would have never left this review if they would have just handled this entire situation differently. But now their ratings can drop even lower.
Atmosphere: 1
Food: 1
Service: 1
When ordering food through a delivery app, I would figure they make the food fresh like most other franchises. NOPE!
ordered an Asiago spicy sandwich and the chicken was dry as hell. To me it was almost unedible. Even the chili that came with the meal was barely lukewarm. Like how long has it been sitting at this temperature for?! I don't even think that's even safe to serve. I had to literally force feed myself this garbage because I have nothing to eat in my brand new apartment. Thanks ✌️
Food: 1
Went through drive thru and ordered 2 JBC’s and a classic asiago with regular cheese and extra toppings.
Unfortunately when I got home and tried my sandwich it was spicy chicken instead of regular. Mistakes happen so I wasn’t to upset but i went back to the store and went into the dine in to have it corrected, after speaking with the 1st guy the manager was sent to me and I explained I got spicy instead of regular chicken so I was hoping to have the sandwhich remade correctly.
I had to argue with the manager as to what I ordered and she almost demanded the mistake sandwhich back from me. I told her I would not, as they aren’t even supposed to ask for the sandwhich back for food safe handling practices.
She ended up remaking the sandwhich for me which I appreciate but it’s bit ridiculous having to argue about a remaking a sandwhich that a mistake was a made on. I understand mistakes happen but I am disappointed in the service received trying to correct it.
I used to work at a Wendy’s for years in BC and the managers used to do the same thing so almost makes me wonder if this is something corporate is encouraging these manager to do and say but I sure hope that’s not the case.
Included photo of the spicy chicken I received originally.
Atmosphere: 1
Food: 3
Service: 1
Moved to Fort Sask 3 years ago and after my third time going it was the last! Horrible experience from the food to absolutely horrific service. I live next door to this Wendy’s and the amount fighting at the drive through is astonishing! I am amazed that this franchise location hasn’t been shut down or a least new owners!
Avoid this location!
Atmosphere: 1
Food: 1
Service: 1
Food was good but they forgot my chicken burger
Atmosphere: 1
Food: 4
Service: 1
Iwent in to eat,staff looked at me, ignored me and carried about, after just shy of 5 minutes I left.
Frustrated I try the drive through, the operator slow to act, is either high, not trained or does'nt speak english, couldn't tell so I left after I was told, 3 peice not available only 5 peice for combo.
The guy working the drive through was rude, terrible service. Paid cash for my order, and was given my change back in all nickels
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I've always received the correct order, hot and fresh.
Atmosphere: 3
Food: 5
Service: 4
Free jr bacon cheese burger
Atmosphere: 5
Food: 5
Service: 5
Does anyone else use the rewards app? Every single time they neglect to scan or ask. Third time now they pretended to scan and didn’t collect points. Employees don’t seem to care and did not provide me a receipt. Will not be coming back here.
Atmosphere: 3
Food: 4
Service: 1
Staff are very friendly
Atmosphere: 5
Food: 5
Service: 5
I love this place. Who doesn't
Atmosphere: 5
Food: 5
Service: 5
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