Staff are very inconsiderate, placed an order for another person traveling but they ended up not picking. And the lady on the phone during evening shift called multiple times arguing with me/being very rude while I have a sick infant on the phone screaming. While being blocked for no reason, when I mentioned it wasn't for me either not my order and given a name things happen get over it!
Train YOUR STAFF better customer service skills instead of arguing with people.
Atmosphere: 1
Food: 2
Service: 1
Shannon Michelsen
We love this place. My mom is gf and they had no problem accommodating her. We ordered the burgers, steak, pizza and ribs. All exceptional meals at good prices. Friendly staff, good service! 2 nights in High Level and both nights we have chosen this place. Run, don't walk! You won't regret it!
Atmosphere: 5
Food: 5
Service: 5
Floyd Semantha
This is a place to go on a valentines day or a couples nite out..The specials are pretty good and the service is like being at a 5 star.. restaurant..And if you like a quiet atmosphere đđđ˝
Atmosphere: 4
Food: 4
Service: 4
Kathy Shabotynskyj
Catch NFL football on a huge screen here. Great staff!
Atmosphere: 5
Food: 5
Service: 5
Bear Bear
80s are back......food is fire....service is amazing.....I couldn't believe I said that for a bar in High River
Atmosphere: 5
Food: 5
Service: 5
dave Nutbrown
John C and the team gave great service, good food and an overall good experience. Also real good pricing.
Atmosphere: 5
Food: 5
Service: 5
Meeka Sorensen
Ordered a pizza and it was absolutely delicious. Tasty sauce, perfect crust, plenty of quality toppings. Every time I drive thru High Level, Iâll be ordering pizza from them again. Sizes are smaller than âdown southâ but their menu is accurate about the size.
Food: 5
Service: 5
shaylyne schipper
Took a pizza home at 2:30 am got half taco half cheese, well done!
Atmosphere: 5
Food: 5
Service: 5
Bobby charm
used to always order from here, until Sani started getting orders wrong and instead of issuing a partial refund for one nachos she lied and argued over it. havent ordered from here since. Not to mention she lied and said my gf swore at her. unprofessional.
Atmosphere: 1
Food: 5
Service: 1
Chinky Labo
The food and service are excellent great job stardust.
I was really sad to hear there was no more stripper at the Stardust. Please bring them back
Atmosphere: 2
Food: 3
Service: 3
Dave Harangozo
I went here one night with some co-workers. It was bonkers. There were lots of drunk people stumbling around. Really sloppy. Probably won't go back. Someone almost puked on my jacket as they tried to open the emergency exit! Crazy!!!
Atmosphere: 3
Food: 5
Service: 4
Sharina Talley
Hi, I usually donât leave any reviews. But this will be my first time. So tonight (March 26 2025) we had placed an order and thought nothing of it. An incident occurred that wasnât necessary. A simple âIâm sorry, I made a mistake. Hereâs your refundâ would have been a whole lot better than, being told our numbers will be blocked, and we wonât be allowed to order from stardust anymore. We usually order from stardust for supper, when we donât want to cook. But that will change. We are loyal customers. Anyways
Well, no more ordering from stardust. Since Sani wanna throw a fit, over her own mistake. Paid over 90$ for an order, we didnât ask for. And she refused to refund us, and said sheâll block our numbers so we wouldnât order from them. Therefore, stardust just lost two customers.
I went to in, and told Sani, we only ordered 1 layered nachos and if I could get a refund for the second one. She refused and told me, stardust donât do refunds. We bickered for a minute. I thought it was pointless, so I asked for a manager or supervisor. She insisted we made the orders wrong and wouldnât refund me. So I walked out. To make matters worse, she lied about me, saying I called her nasty names. Which I didnât. She kept saying âwe made that mistake and not her.â It was pointless arguing with that lady. I left but could see inside of the restaurant and when I saw a guy standing there. I asked who he was, and I was told âthat guy was asking what was going on.â Thatâs when Sani changed her attitude and said sheâll give us a refund back.
I never experienced this kind of treatment before and I did not like it. What upset me more is when, I asked for a manager or supervisor so I could ask for a refund, on an order that sani made a mistake on. She pointed to her name tag and sarcastically said âmy names Sani, report me all you want. But look the office doors are closedâ
I wanted to call and report it. But I decided Iâll just leave a review instead. Do better Sani, try not to make anymore mistakes and blame the customer! That wasnât professional. Even lying so you wonât get in trouble.
Stardust was our go to, for supper. But we are done ordering from there.
Lisa Wardley
We had a group here for my daughterâs 26th birthday⌠the service was over the top! The Friday prime rib special is so good ⌠the Yorkshire is big and crispy! A few had the steak Oscar which was perfectly cooked! Big portions nobody leaves hungry! And of course everyone knows Stardust Pizza is a must have!
Staff are very inconsiderate, placed an order for another person traveling but they ended up not picking. And the lady on the phone during evening shift called multiple times arguing with me/being very rude while I have a sick infant on the phone screaming. While being blocked for no reason, when I mentioned it wasn't for me either not my order and given a name things happen get over it!
Train YOUR STAFF better customer service skills instead of arguing with people.
Atmosphere: 1
Food: 2
Service: 1
We love this place. My mom is gf and they had no problem accommodating her. We ordered the burgers, steak, pizza and ribs. All exceptional meals at good prices. Friendly staff, good service! 2 nights in High Level and both nights we have chosen this place. Run, don't walk! You won't regret it!
Atmosphere: 5
Food: 5
Service: 5
This is a place to go on a valentines day or a couples nite out..The specials are pretty good and the service is like being at a 5 star.. restaurant..And if you like a quiet atmosphere đđđ˝
Atmosphere: 4
Food: 4
Service: 4
Catch NFL football on a huge screen here. Great staff!
Atmosphere: 5
Food: 5
Service: 5
80s are back......food is fire....service is amazing.....I couldn't believe I said that for a bar in High River
Atmosphere: 5
Food: 5
Service: 5
John C and the team gave great service, good food and an overall good experience. Also real good pricing.
Atmosphere: 5
Food: 5
Service: 5
Ordered a pizza and it was absolutely delicious. Tasty sauce, perfect crust, plenty of quality toppings. Every time I drive thru High Level, Iâll be ordering pizza from them again. Sizes are smaller than âdown southâ but their menu is accurate about the size.
Food: 5
Service: 5
Took a pizza home at 2:30 am got half taco half cheese, well done!
Atmosphere: 5
Food: 5
Service: 5
used to always order from here, until Sani started getting orders wrong and instead of issuing a partial refund for one nachos she lied and argued over it. havent ordered from here since. Not to mention she lied and said my gf swore at her. unprofessional.
Atmosphere: 1
Food: 5
Service: 1
The food and service are excellent great job stardust.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I was really sad to hear there was no more stripper at the Stardust. Please bring them back
Atmosphere: 2
Food: 3
Service: 3
I went here one night with some co-workers. It was bonkers. There were lots of drunk people stumbling around. Really sloppy. Probably won't go back. Someone almost puked on my jacket as they tried to open the emergency exit! Crazy!!!
Atmosphere: 3
Food: 5
Service: 4
Hi, I usually donât leave any reviews. But this will be my first time. So tonight (March 26 2025) we had placed an order and thought nothing of it. An incident occurred that wasnât necessary. A simple âIâm sorry, I made a mistake. Hereâs your refundâ would have been a whole lot better than, being told our numbers will be blocked, and we wonât be allowed to order from stardust anymore. We usually order from stardust for supper, when we donât want to cook. But that will change. We are loyal customers. Anyways
Well, no more ordering from stardust. Since Sani wanna throw a fit, over her own mistake. Paid over 90$ for an order, we didnât ask for. And she refused to refund us, and said sheâll block our numbers so we wouldnât order from them. Therefore, stardust just lost two customers.
I went to in, and told Sani, we only ordered 1 layered nachos and if I could get a refund for the second one. She refused and told me, stardust donât do refunds. We bickered for a minute. I thought it was pointless, so I asked for a manager or supervisor. She insisted we made the orders wrong and wouldnât refund me. So I walked out. To make matters worse, she lied about me, saying I called her nasty names. Which I didnât. She kept saying âwe made that mistake and not her.â It was pointless arguing with that lady. I left but could see inside of the restaurant and when I saw a guy standing there. I asked who he was, and I was told âthat guy was asking what was going on.â Thatâs when Sani changed her attitude and said sheâll give us a refund back.
I never experienced this kind of treatment before and I did not like it. What upset me more is when, I asked for a manager or supervisor so I could ask for a refund, on an order that sani made a mistake on. She pointed to her name tag and sarcastically said âmy names Sani, report me all you want. But look the office doors are closedâ
I wanted to call and report it. But I decided Iâll just leave a review instead. Do better Sani, try not to make anymore mistakes and blame the customer! That wasnât professional. Even lying so you wonât get in trouble.
Stardust was our go to, for supper. But we are done ordering from there.
We had a group here for my daughterâs 26th birthday⌠the service was over the top! The Friday prime rib special is so good ⌠the Yorkshire is big and crispy! A few had the steak Oscar which was perfectly cooked! Big portions nobody leaves hungry! And of course everyone knows Stardust Pizza is a must have!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Pizza, Stardust Special
Best place to check out da aunties.
Atmosphere: 5
Food: 5
Service: 5
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