I came to this McDonald’s last night in the drive through I paid cash I bought 10 junior chickens and 10 double cheeseburgers for my significantly large family 4 children I’m pregnant myself and my youngest child is a year old.
We live an hour and a half away from here my children were very hungry and when I separated the burgers for the kids I gave them the bag with their burgers in it. I had zero intentions of returning the food until my 4 year old took a bite into a completely raw junior chicken burger. We where already in Calgary and I wasn’t going to let my kids eat raw uncooked food therefore I had to pay more money at a different McDonalds to get them food.
This morning I got a call I have to head back out to the same area so I thought okay I’ll call them and instead of asking for a refund I asked that a supervisor or a manager fixes my entire order because that’s a huge mistake and the supervisor brinadette or whatever her name is told me yes they can do that just to bring my picture proof so as I am halfway to high river she calls me back and tells me that I have to bring the receipt from the bag that we threw out last night as I didn’t want to confuse the raw burgers with the new burgers.
So now even though I have picture proof they are refusing to replace the order that they messed up and won’t take responsibility for the extreme mess up!
I’m extremely pissed off she wouldn’t even give me a phone number to send this photo to so now since she won’t fix this huge mess up I’m posting the photo in the reviews for absolutely everyone to see
Now if the owner sees this and wants to make things right immediately ask your supervisor brinadette for my phone number she has it considering she called me back on it!
I really should be suing for this!!!
Atmosphere: 1
Food: 1
Service: 1
Jordan Riffel
The whole staff should be fired and replaced with competent workers. They constantly screw up your orders. Ask for mayo you get ranch. Ask for meals you get half meals and no drinks. It's too bad this is the only one in town. This place take zero accountability and are completely clueless.
Atmosphere: 1
Food: 1
Service: 1
Craig Rasmussen
Once again my order was wrong, ordered a quarter pounder with cheese, no cheese and only small amount of onions and one pickle, nothing else, i ordered ice tea got coke, but the fries were right but hard to get them wrong, maybe it's time to go else where.
Atmosphere: 4
Food: 1
Service: 2
Recommended dishes: Quarter Pounder
Jeff Demers
Very clean restaurant with an awesome staff!
Atmosphere: 5
Food: 5
Service: 5
Noela Batinić
Super long wait for a singe peppermint tea? They were not even busy. Ordered an egg and cheese, but then it came with meat. Not the best McDonald’s I’ve been to.
Atmosphere: 3
Food: 4
Service: 3
Alex Lee
I am allergic to cucumber/pickle. And I requested no pickle but there is more than usual … I only had a bite of it .. i would like to get my money back for the burger …. Seriously its not that hard
Atmosphere: 1
Food: 1
Service: 1
Kyara Warkentin
This place is usually pretty good on its own but when we go there and get served by the employee Jodi it's always an amazing experience and based on personal experiences she can put anyone in a great mood after leaving the restaurant.
Rick Hoyt
McDonalds used to be fun for all bit now they are all dives and food was never good. Why you even reading this it's
Atmosphere: 1
Food: 1
Service: 3
Brian Rogoza
No pop refills. Like the only one in the world I think even went to the counter and asked and they refused.
Only got one hash brown for my order and got one hash brown so happy always comeing here ?
Atmosphere: 5
Food: 5
Service: 5
d
The service we received was great super friendly! The food was very consistent with what you would expect. A great little treat for my family:)
Atmosphere: 5
Food: 5
Service: 5
Wendy Blais
The person running the till was so nice I'm sure I will go back he made me feel comfortable instead of being treated like a number
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quarter Pounder
Rob Reimer
This is a pretty good mcdonalds location. The service and food were good, and the food was prepared quickly. I would give it 5 stars, but at the end of the day it's mcdonalds - it doesn't make you feel full, it just makes you feel...different. ?
Parking: The parking lot is fairly small for a McDonald's, and they were getting a delivery, which essentially shut down half of the parking lot. Getting in and out was a bit tricky. If you have a trailer or large vehicle, you may be best on the street.
Atmosphere: 4
Food: 4
Service: 4
adam slatford
Staff are always polite and friendly Fast service
Vegetarian options: It would be nice if you guys actually made a real veggie burger. Not one that tastes like meat looks like meat etc. I would like to see a black bean burger or something similar.
Love it
I came to this McDonald’s last night in the drive through I paid cash I bought 10 junior chickens and 10 double cheeseburgers for my significantly large family 4 children I’m pregnant myself and my youngest child is a year old.
We live an hour and a half away from here my children were very hungry and when I separated the burgers for the kids I gave them the bag with their burgers in it. I had zero intentions of returning the food until my 4 year old took a bite into a completely raw junior chicken burger.
We where already in Calgary and I wasn’t going to let my kids eat raw uncooked food therefore I had to pay more money at a different McDonalds to get them food.
This morning I got a call I have to head back out to the same area so I thought okay I’ll call them and instead of asking for a refund I asked that a supervisor or a manager fixes my entire order because that’s a huge mistake and the supervisor brinadette or whatever her name is told me yes they can do that just to bring my picture proof so as I am halfway to high river she calls me back and tells me that I have to bring the receipt from the bag that we threw out last night as I didn’t want to confuse the raw burgers with the new burgers.
So now even though I have picture proof they are refusing to replace the order that they messed up and won’t take responsibility for the extreme mess up!
I’m extremely pissed off she wouldn’t even give me a phone number to send this photo to so now since she won’t fix this huge mess up I’m posting the photo in the reviews for absolutely everyone to see
Now if the owner sees this and wants to make things right immediately ask your supervisor brinadette for my phone number she has it considering she called me back on it!
I really should be suing for this!!!
Atmosphere: 1
Food: 1
Service: 1
The whole staff should be fired and replaced with competent workers. They constantly screw up your orders. Ask for mayo you get ranch. Ask for meals you get half meals and no drinks. It's too bad this is the only one in town. This place take zero accountability and are completely clueless.
Atmosphere: 1
Food: 1
Service: 1
Once again my order was wrong, ordered a quarter pounder with cheese, no cheese and only small amount of onions and one pickle, nothing else, i ordered ice tea got coke, but the fries were right but hard to get them wrong, maybe it's time to go else where.
Atmosphere: 4
Food: 1
Service: 2
Recommended dishes: Quarter Pounder
Very clean restaurant with an awesome staff!
Atmosphere: 5
Food: 5
Service: 5
Super long wait for a singe peppermint tea? They were not even busy. Ordered an egg and cheese, but then it came with meat. Not the best McDonald’s I’ve been to.
Atmosphere: 3
Food: 4
Service: 3
I am allergic to cucumber/pickle. And I requested no pickle but there is more than usual … I only had a bite of it .. i would like to get my money back for the burger …. Seriously its not that hard
Atmosphere: 1
Food: 1
Service: 1
This place is usually pretty good on its own but when we go there and get served by the employee Jodi it's always an amazing experience and based on personal experiences she can put anyone in a great mood after leaving the restaurant.
McDonalds used to be fun for all bit now they are all dives and food was never good. Why you even reading this it's
Atmosphere: 1
Food: 1
Service: 3
No pop refills. Like the only one in the world I think even went to the counter and asked and they refused.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
Only got one hash brown for my order and got one hash brown so happy always comeing here ?
Atmosphere: 5
Food: 5
Service: 5
The service we received was great super friendly! The food was very consistent with what you would expect. A great little treat for my family:)
Atmosphere: 5
Food: 5
Service: 5
The person running the till was so nice I'm sure I will go back he made me feel comfortable instead of being treated like a number
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quarter Pounder
This is a pretty good mcdonalds location. The service and food were good, and the food was prepared quickly. I would give it 5 stars, but at the end of the day it's mcdonalds - it doesn't make you feel full, it just makes you feel...different. ?
Parking: The parking lot is fairly small for a McDonald's, and they were getting a delivery, which essentially shut down half of the parking lot. Getting in and out was a bit tricky. If you have a trailer or large vehicle, you may be best on the street.
Atmosphere: 4
Food: 4
Service: 4
Staff are always polite and friendly
Fast service
Vegetarian options: It would be nice if you guys actually made a real veggie burger. Not one that tastes like meat looks like meat etc.
I would like to see a black bean burger or something similar.
Atmosphere: 4
Food: 4
Service: 5
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