Tim Hortons
4411 50 St, Innisfail
(403) 227-1143
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
This Tim Horton has a bad service. I went to get coffee at around 5 pm and the place was falling apart. I went and look at what is happening i saw 3 member at drive through and only 2 of them was doing their job. I think the other one is their supervisor and he was just standing there and watched his crew mates do all the work. I heard them say that her name was Gerlin but I am not sure but she is a terrible supervisor in my opinion.
Atmosphere: 2
Food: 5
Service: 1
This location is hit and miss. Some great staff who are always pleasant and efficient. Joyce is my favorite - no matter the size of my order she gets it accurate. Though if she isn't on I typically have issues. Waiting 15 minutes because the person at till ignores the stickers pop up and deals with the line in store first instead of orders in the time recieved. The last time someone other the Joyce did my order 4 out of the 6 drinks were wrong and not just what was in them but coffee instead of Steeped Tea. Manager seems a bit unprofessional times at times. But most of the time it works out ok. Also bathrooms though there is a stall is big enough for a wheelchair - isnt actually handicapped accessible. Door is to heavy and awkward to pull open from inside while in a chair so it isnt able to be used independently.
They act as though they're rushing as it's busy in the restaurant when I was one or two people inside. The Indian lady who I think is a manager due to her different clothing took my order, but she looked uninterested or annoyed at my order lol. When I asked for points she just gave me a blank stare and told me to pay still with that stare. I also had to wait 5 minutes for them to take my order inside the restaurant. Crazy!
Atmosphere: 1
Food: 3
Service: 1
Excellent service from drive thru., big smile from staff (Tina ).
Atmosphere: 5
Food: 5
Service: 5
Had a really good service from Edth and Tina. Fast service and very welcoming.
Atmosphere: 5
Food: 5
Service: 5
Tina, Sharleen are the best.
Atmosphere: 5
Food: 5
Service: 5
Stopped there last night Precious was super quick with drinks
Atmosphere: 5
Food: 5
Service: 5
I very much enjoy the crew at this Tim Hortons. Very rarely do I have a concern or delay. Tina is always a joy - been here forever have seen my kids grow up - and knows to make sure we have the info to come do camp day games - always has a smile! I also know it is going to be a great morning when Joyce is on - she is the best - she is always on top of the mobile orders, I know when she is on things will be fast and accurate. It just isnt the same when I come in and she isnt there. Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Front end staff, Tina, Joyce, Pretty, Edith, and everyou else in the back are so friendly!
Sheri the Manager is so accommodating for fundraising efforts in Innisfail & Area.
Atmosphere: 5
Service: 5
Tina and the morning shift are great. Drive thru service is always on point
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Tina was very nice and chipper.
Atmosphere: 4
Food: 4
Service: 4
Veey friendly staff Edith is so nice to deal with every morning
Atmosphere: 5
Food: 5
Service: 5
You're awesome Sweety
Atmosphere: 5
Food: 4
Service: 5
Huge shout out to Sweety and Edith! Absolutely amazing staff. We have been coming here every morning at 5 am since June, they have our order memorized, and are always very lively. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Sweety was very nice always smiling when every time she serve us.
Atmosphere: 5
Food: 5
Service: 5
Loading...