I ordered a vanilla cake with raspberry filling and matching fancy cupcakes (as seen on their website as I'm from out of town) with yellow and orange roses for my parents’ 50th anniversary. When I picked up, there were no orange roses, cupcakes were mixed vanilla and chocolate with basic icing that was uneven. To top it off the cake turned out to be chocolate—not what I ordered. The only thing they got right was the Happy 50th Anniversary.
The staff confirmed my order form said yellow and orange but only apologized and offered no solution or follow-up. I spent $108 on something completely different from what I requested and honestly looked like something I could get at a grocery store. I am absolutely gutted. A beautiful cake for a 50th Anniversary is as important as a beautiful cake for a wedding. I hope the owner reaches out to make this right.
Sarah
Thank you for making the best doughnuts ever !!!!! Next time am buying a cake! And No its not my birthday,
Atmosphere: 5
Food: 5
Service: 5
Chris Friesen
The donuts here are light and fluffy and the icing is so good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Buns, Chocolate Cake, Classic Donuts, Texas Donut, Cinnamon Bun, Almond Tarts, Easter Cookies, Raisin Bread, Cinnamon Bun with Raisin, Cookies Tray
Pam Crawshaw Prangnell
The lemon Danish was ah-mazing. I enjoy the iced lavender London fog, too, eventhough it was tiny. The fuzzy peach cheesecake was disappointing because of its dry texture, but I appreciated that it wasn't overly sweet. Service was very friendly. I'll be back for more danishes!
Atmosphere: 4
Food: 3
Service: 5
Matt \u0026 Marie Townley
I was pleasantly surprised how good the pastry was. From the doughnuts to the strudel to the sausage roll. It was all good and the employees were friendly and helpful. My wife loved her hot cocoa too. I would go there again, if ever in Lethbridge again.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Classic Donuts
Lasca Jacobs
Love this place!
aubrey jacobs
Friendly service and delicious baked goods!
Atmosphere: 5
Food: 5
Service: 5
Andie Wirsch
Absolutely love the outside of this bakery ! Cool sign and bicycle table… I had a sausage roll and it was tasty…. hit the spot before we went for lunch…. Friendly staff :)
Atmosphere: 3
Food: 4
Service: 4
Gabby Houweling
Just watch the dates on their baking, as they sell day-old goods at full price which I have never seen at a professional bakery
Nigel
Here we go! Bootsma Bakery is legitimately amazing. You don't need to go anywhere else. The donuts are amazing, the cheese buns (oh the cheese buns 🤤) I crave. They are super friendly, local, and have an easy to find location.
Two cookies and six buns were $28 !!! In my opinion, they were not any better than Safeway Bakery which is a lot less. They use some sort of tablet based cash register. There is not a customer facing device showing the price and there's just a 'tap' device. If I had known how much I would not have purchased this ordinary stuff.
Atmosphere: 2
Food: 2
Service: 3
McKaila M
Amazing staff & donuts :)
Atmosphere: 5
Food: 5
Service: 5
waylon wagner
Donuts were excellent. Sourdough is good. Will be visiting again next time we're in Lethbridge
Atmosphere: 4
Food: 5
Service: 5
Sharanjeet Kaur
I picked up one of their cakes recently, and not only was it stunning to look at—it tasted even better! Moist, flavorful, and not overly sweet, just the way a cake should be. You can tell they use quality ingredients. Whether you need something elegant or fun, this place has it all.
Atmosphere: 5
Food: 5
Service: 5
Jason-Joanne Livingstone
This bakery is amazing. Pulled up late (after they should have been closed) and they kept it open for me and supplied me with an amazing selection of donuts to take to my staff. Thanks so much.
I ordered a vanilla cake with raspberry filling and matching fancy cupcakes (as seen on their website as I'm from out of town) with yellow and orange roses for my parents’ 50th anniversary. When I picked up, there were no orange roses, cupcakes were mixed vanilla and chocolate with basic icing that was uneven. To top it off the cake turned out to be chocolate—not what I ordered. The only thing they got right was the Happy 50th Anniversary. The staff confirmed my order form said yellow and orange but only apologized and offered no solution or follow-up. I spent $108 on something completely different from what I requested and honestly looked like something I could get at a grocery store. I am absolutely gutted. A beautiful cake for a 50th Anniversary is as important as a beautiful cake for a wedding. I hope the owner reaches out to make this right.
Thank you for making the best doughnuts ever !!!!! Next time am buying a cake! And No its not my birthday,
Atmosphere: 5
Food: 5
Service: 5
The donuts here are light and fluffy and the icing is so good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Buns, Chocolate Cake, Classic Donuts, Texas Donut, Cinnamon Bun, Almond Tarts, Easter Cookies, Raisin Bread, Cinnamon Bun with Raisin, Cookies Tray
The lemon Danish was ah-mazing. I enjoy the iced lavender London fog, too, eventhough it was tiny. The fuzzy peach cheesecake was disappointing because of its dry texture, but I appreciated that it wasn't overly sweet. Service was very friendly. I'll be back for more danishes!
Atmosphere: 4
Food: 3
Service: 5
I was pleasantly surprised how good the pastry was. From the doughnuts to the strudel to the sausage roll. It was all good and the employees were friendly and helpful. My wife loved her hot cocoa too. I would go there again, if ever in Lethbridge again.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Classic Donuts
Love this place!
Friendly service and delicious baked goods!
Atmosphere: 5
Food: 5
Service: 5
Absolutely love the outside of this bakery ! Cool sign and bicycle table… I had a sausage roll and it was tasty…. hit the spot before we went for lunch…. Friendly staff :)
Atmosphere: 3
Food: 4
Service: 4
Just watch the dates on their baking, as they sell day-old goods at full price which I have never seen at a professional bakery
Here we go! Bootsma Bakery is legitimately amazing. You don't need to go anywhere else. The donuts are amazing, the cheese buns (oh the cheese buns 🤤) I crave. They are super friendly, local, and have an easy to find location.
Thanks for providing great baked goods!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Two cookies and six buns were $28 !!! In my opinion, they were not any better than Safeway Bakery which is a lot less. They use some sort of tablet based cash register. There is not a customer facing device showing the price and there's just a 'tap' device. If I had known how much I would not have purchased this ordinary stuff.
Atmosphere: 2
Food: 2
Service: 3
Amazing staff & donuts :)
Atmosphere: 5
Food: 5
Service: 5
Donuts were excellent. Sourdough is good. Will be visiting again next time we're in Lethbridge
Atmosphere: 4
Food: 5
Service: 5
I picked up one of their cakes recently, and not only was it stunning to look at—it tasted even better! Moist, flavorful, and not overly sweet, just the way a cake should be. You can tell they use quality ingredients. Whether you need something elegant or fun, this place has it all.
Atmosphere: 5
Food: 5
Service: 5
This bakery is amazing. Pulled up late (after they should have been closed) and they kept it open for me and supplied me with an amazing selection of donuts to take to my staff. Thanks so much.
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